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What is the name of a patient bill that records services and charges for a specific time period?

An invoice

3. First group of people to keep medical records?

Ancient Egyptians

9. The people that began modern medical science by observing the human body and disease effects:

Ancient Greece; Aristotle & Hippocrates

21. Invented the microscope

Anton Van Leeuwenhoek

12. The Ancient Romans began sanitation systems to prevent disease. What methods did they use?

Aqueducts, sewers, filtering systems, drained marshes

Unlawful touching of another person with consent

Battery

Involved with using living cells and their molecules to make useful products

Biotechnology Research

Developed the live-virus oral polio vaccine

Albert Sabin

Can include a threat or attempt to injure

Assault

Accounts receivable are considered ____.

Assets

Which of the following is the correct equation for determining equity?

Assets - Liabilities = Equity

Studied DNA

Francis Crick, James Watson

18. The 2 individuals who used dissection of the human body to draw realistic models of the body. Who are these individuals?

Michelangelo Leonardo Davinci

14. Before doctors were required to acquire an education, these people were consider the doctors:

Monks, Priests

Are artificial nails allowed?

No

Directed towards changing the health status of the patient over time

Therapeutic

They are usually....

Unpaid

Learn to work well with others

Team player

False statement cause a person to be ridiculed or cause damage to his or her reputation

Defamation

2. Before the science of medicine was introduced, many people believed that health was controlled by what?

Demons, spirits, gods

Must accept the responsibility that your position requires

Dependability

What did Edward Jenner do to influence the history of medicine?

Developed smallpox vaccine

Involved with creating a picture of the health status of a patient at a single point in time

Diagnostic

Discovered viruses in 1892

Dimitri Ivanofski

Using good judgement in what you say and do

Discretion

16. What is a pandemic? How does one contract the bubonic plague?

Disease that spreads over a whole country; get it from fleas

Discussed how white blood cells protect us against disease

Elie Metchnikoff

Internships are usually come towards the ______________________

End of a HSE Program

Must enjoy your work and display a positive attitude

Enthusiasm

Set of principles dealing with what is morally right or wrong

Ethics

When should a receipt be issued to a patient?

Every time the patient makes a payment in the office

What type of makeup is permitted? (2)

Excessive and unnatural makeup

If a patient plans to use a credit or debit card as payment, the physician is allowed to charge a higher fee for the patient's service.

False

It is acceptable to send personal information to patients by e-mail.

False

Paying the office's utility bill is an example of income.

False

Which of the following attitudes is most acceptable for an assistant to have when discussing finances with a patient?

Respectful and understanding

Being willing to be held responsible for your actions

Responsibility

The Father of MicrobiologyThe Father of Microbiolog

Rocbert Koch

A billing statement is an itemization, or invoice, of the balance the patient owes for specific services.

True

Medical office assistants may be required to perform accounting tasks.

True

When should a patient be given an estimate of how much the fee for service might be?

When the appointment is set

What type of shoes should you wear?

White shoes of a non absorbent material such as leather

Discovered X-Rays

Wilhelm Roentgen

Must be willing to learn and adapt to changes

Willingness to Learn

Must be willing to accept criticism and learn from it

acceptance of criticism

List several contributions that Louis Pasteur made

rabies vaxx, pasteurization, microorganism research

used animal gut for suture material

rhazes/arab hippocrates

Ability to begin or follow through with a task

self-motivation/ self initiative

Externships are often required as part of an _____________

HSE Program

It is okay to threaten a patient who has not paid with legal action, even if this is an action the office is not currently planning to take.

False

Involved with creating a therapeutic environment to provide direct or indirect patient care

Support Services

Ability to say or do the kindest or most appropriate thing in a difficult situation

Tact

1. Herbal medications that are still used today, and were discovered and used in primitive times as well? Which one is used for pain?

Morphine

Failure to give care that's normally expected of a person in a particular position with resulting injury to another person

Negligence

Are tattoos allowed?

No... you need to cover them up

Invented the first Stethoscope

Rene Laennec

Name the 5 important factors of Good Health

1- diet

Name the 12 characteristics to have when working in health care

1. Empathy

What 4 functions does tobacco affect?

1. Heart

Name 3 components of a Name Badge

1. Name

Name 4 characteristics of a Uniform/Srub

1. Neat

What 4 pieces of jewelry are permitted

1. Watch

7. Time period that used pulse to determine the health of the body:

1700 bc ancient chinese

What is a UCR fee?

A fee for the amount that physicians in the same geographic area most commonly charge for the same service

Which of the following is the least confrontational way to approach a patient about an unpaid bill?

A letter

What is a fee schedule?

A list of specified fees a physician charges for services

Which of the following best describes a superbill?

A patient invoice listing services performed in one visit

A patient's financial records are protected under HIPAA regulations.

A patient's financial records are protected under HIPAA regulations.

Which of the following definitions best describes the term "guarantor"?

A person responsible for paying a patient's bill

Which of the following definitions best describes an aging report?

A record of all unpaid patient accounts, organized by date of service or date of first bill

What is an event that affects the financial position of a company and can be reliably recorded?

Accounting transaction

What is the term for money owed by a company that has not yet been paid?

Accounts in progress

What is the term for money owed to a company or office that has not yet been received?

Accounts receivable

Discovered Penicillin

Alexander Flemming

Developed vaccine for typhoid fever:

Almroth Wright

10. Father of Comparative Anatomy? Father of Medicine?

Anatomy: Aristotle, Medicine: Hippocrates

Ideally, when should patient payments be received?

At the time of service

Identified blood groups (ABO

Carl Landsteiner

Who performed the first heart transplant?

Christian Barnard

Legal relationships between people and the protection of a person's rights

Civil law

13. The person who dissected animals to determine the function of muscles, kidneys, and the bladder.

Cladious Galen

Founder of the American Red Cross

Clara Barton

If you wear regular clothing it must be..... (3)

Clean, neat, and in good condition

What color of nail polish can you have?

Clear/colorless

The Founder of Modern Nursing

Florence Nightingale

Discovered insulin to treat diabetes:

Frederick Banting, Charles Best

The style of the clothing should allow for......

Freedom of body movement

nvented the mercury thermometer

Gabriel Farenheit

Which of the following skills will a medical office assistant need to perform accounting tasks?

Good organizational skills

Established principles of heredity (dominant/recessive patterns)

Gregory Mendel

Involved in documenting patient records and health information

Health informatics

15. How was disease handled during the Dark Ages?

Herbal medications/mixtures, prayer, divine intervention

Truthfulness and Integrity

Honesty

In which of the following situations would the Truth in Lending Act apply?

If a patient sets up a payment plan with five installments

It is generally arranged by your _______

Instructor

Name the 2 work experiences that offer you the opportunity to gain experience in your chosen field

Internships and Externships

What purpose does the Truth in Lending Act serve?

It requires physicians to disclose interest charges if any are charged.

This person performed the first blood transfusion

James Blundell

Developed the polio vaccine using a dead polio virus

Jonas Salk

Began the use of antiseptics and disinfectants during surgery to prevent infection

Joseph Lister

Rule that must be enforced

Law

How often should patients receive a billing statement?

Once per month

May be:

Paid, unpaid, or partially paid

Must be tolerant and understanding

Patience

What two types of shoes should you avoid

Sandals or open toe shoes

Which of the following is the best option for dealing with long-term delinquent accounts?

Send the account to a third-party collection agency.

Which of the following would be considered an accounting task?

Sending patient bills

Studied psychiatry & psychology:

Sigmund Freud

In the medical office, who is responsible for helping patients understand their invoice?

The medical office assistant

What does it mean to extend credit to a patient?

The patient can pay for service in installments.

Where should all collections attempts and their results be recorded?

The patient's ledger

Which of the following methods of payment is least likely to be accepted at any medical office?

Third-party check

`What is the purpose of the HIPAA Privacy Rule?

To protect the privacy of patient information

Why might an office divide patient billing into several cycles per month?

To stabilize the assistant's workload

Wrongful act that doesn't involve a contract

Torts

8. What is Acupuncture?

Using needles near pressure points to relieve certain symptoms

Demonstrated that mosquitoes carry yellow fever:

Walter Reed

____________ are usually best because frequent laundering is necessary

Washable fabrics

Qualified and capable of performing a task

competence

Focuses on behavior known as crime

criminal law

Why did physicians begin using amniocentesis?

determine baby disease in the womb

trepanation

drilling head into the skull to relieve headache/epilepsy

To be able to identify with an understand another person's feelings, situations, and motives

empathy

Failure of a professional to use the degree of skill and learning commonly expected in a particular profession

malpractice

physcians who were preists studied in

medsurg in temple med schools

Semmelweiss encouraged

washing hands


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