FALL FINAL ALL
What is the name of a patient bill that records services and charges for a specific time period?
An invoice
3. First group of people to keep medical records?
Ancient Egyptians
9. The people that began modern medical science by observing the human body and disease effects:
Ancient Greece; Aristotle & Hippocrates
21. Invented the microscope
Anton Van Leeuwenhoek
12. The Ancient Romans began sanitation systems to prevent disease. What methods did they use?
Aqueducts, sewers, filtering systems, drained marshes
Unlawful touching of another person with consent
Battery
Involved with using living cells and their molecules to make useful products
Biotechnology Research
Developed the live-virus oral polio vaccine
Albert Sabin
Can include a threat or attempt to injure
Assault
Accounts receivable are considered ____.
Assets
Which of the following is the correct equation for determining equity?
Assets - Liabilities = Equity
Studied DNA
Francis Crick, James Watson
18. The 2 individuals who used dissection of the human body to draw realistic models of the body. Who are these individuals?
Michelangelo Leonardo Davinci
14. Before doctors were required to acquire an education, these people were consider the doctors:
Monks, Priests
Are artificial nails allowed?
No
Directed towards changing the health status of the patient over time
Therapeutic
They are usually....
Unpaid
Learn to work well with others
Team player
False statement cause a person to be ridiculed or cause damage to his or her reputation
Defamation
2. Before the science of medicine was introduced, many people believed that health was controlled by what?
Demons, spirits, gods
Must accept the responsibility that your position requires
Dependability
What did Edward Jenner do to influence the history of medicine?
Developed smallpox vaccine
Involved with creating a picture of the health status of a patient at a single point in time
Diagnostic
Discovered viruses in 1892
Dimitri Ivanofski
Using good judgement in what you say and do
Discretion
16. What is a pandemic? How does one contract the bubonic plague?
Disease that spreads over a whole country; get it from fleas
Discussed how white blood cells protect us against disease
Elie Metchnikoff
Internships are usually come towards the ______________________
End of a HSE Program
Must enjoy your work and display a positive attitude
Enthusiasm
Set of principles dealing with what is morally right or wrong
Ethics
When should a receipt be issued to a patient?
Every time the patient makes a payment in the office
What type of makeup is permitted? (2)
Excessive and unnatural makeup
If a patient plans to use a credit or debit card as payment, the physician is allowed to charge a higher fee for the patient's service.
False
It is acceptable to send personal information to patients by e-mail.
False
Paying the office's utility bill is an example of income.
False
Which of the following attitudes is most acceptable for an assistant to have when discussing finances with a patient?
Respectful and understanding
Being willing to be held responsible for your actions
Responsibility
The Father of MicrobiologyThe Father of Microbiolog
Rocbert Koch
A billing statement is an itemization, or invoice, of the balance the patient owes for specific services.
True
Medical office assistants may be required to perform accounting tasks.
True
When should a patient be given an estimate of how much the fee for service might be?
When the appointment is set
What type of shoes should you wear?
White shoes of a non absorbent material such as leather
Discovered X-Rays
Wilhelm Roentgen
Must be willing to learn and adapt to changes
Willingness to Learn
Must be willing to accept criticism and learn from it
acceptance of criticism
List several contributions that Louis Pasteur made
rabies vaxx, pasteurization, microorganism research
used animal gut for suture material
rhazes/arab hippocrates
Ability to begin or follow through with a task
self-motivation/ self initiative
Externships are often required as part of an _____________
HSE Program
It is okay to threaten a patient who has not paid with legal action, even if this is an action the office is not currently planning to take.
False
Involved with creating a therapeutic environment to provide direct or indirect patient care
Support Services
Ability to say or do the kindest or most appropriate thing in a difficult situation
Tact
1. Herbal medications that are still used today, and were discovered and used in primitive times as well? Which one is used for pain?
Morphine
Failure to give care that's normally expected of a person in a particular position with resulting injury to another person
Negligence
Are tattoos allowed?
No... you need to cover them up
Invented the first Stethoscope
Rene Laennec
Name the 5 important factors of Good Health
1- diet
Name the 12 characteristics to have when working in health care
1. Empathy
What 4 functions does tobacco affect?
1. Heart
Name 3 components of a Name Badge
1. Name
Name 4 characteristics of a Uniform/Srub
1. Neat
What 4 pieces of jewelry are permitted
1. Watch
7. Time period that used pulse to determine the health of the body:
1700 bc ancient chinese
What is a UCR fee?
A fee for the amount that physicians in the same geographic area most commonly charge for the same service
Which of the following is the least confrontational way to approach a patient about an unpaid bill?
A letter
What is a fee schedule?
A list of specified fees a physician charges for services
Which of the following best describes a superbill?
A patient invoice listing services performed in one visit
A patient's financial records are protected under HIPAA regulations.
A patient's financial records are protected under HIPAA regulations.
Which of the following definitions best describes the term "guarantor"?
A person responsible for paying a patient's bill
Which of the following definitions best describes an aging report?
A record of all unpaid patient accounts, organized by date of service or date of first bill
What is an event that affects the financial position of a company and can be reliably recorded?
Accounting transaction
What is the term for money owed by a company that has not yet been paid?
Accounts in progress
What is the term for money owed to a company or office that has not yet been received?
Accounts receivable
Discovered Penicillin
Alexander Flemming
Developed vaccine for typhoid fever:
Almroth Wright
10. Father of Comparative Anatomy? Father of Medicine?
Anatomy: Aristotle, Medicine: Hippocrates
Ideally, when should patient payments be received?
At the time of service
Identified blood groups (ABO
Carl Landsteiner
Who performed the first heart transplant?
Christian Barnard
Legal relationships between people and the protection of a person's rights
Civil law
13. The person who dissected animals to determine the function of muscles, kidneys, and the bladder.
Cladious Galen
Founder of the American Red Cross
Clara Barton
If you wear regular clothing it must be..... (3)
Clean, neat, and in good condition
What color of nail polish can you have?
Clear/colorless
The Founder of Modern Nursing
Florence Nightingale
Discovered insulin to treat diabetes:
Frederick Banting, Charles Best
The style of the clothing should allow for......
Freedom of body movement
nvented the mercury thermometer
Gabriel Farenheit
Which of the following skills will a medical office assistant need to perform accounting tasks?
Good organizational skills
Established principles of heredity (dominant/recessive patterns)
Gregory Mendel
Involved in documenting patient records and health information
Health informatics
15. How was disease handled during the Dark Ages?
Herbal medications/mixtures, prayer, divine intervention
Truthfulness and Integrity
Honesty
In which of the following situations would the Truth in Lending Act apply?
If a patient sets up a payment plan with five installments
It is generally arranged by your _______
Instructor
Name the 2 work experiences that offer you the opportunity to gain experience in your chosen field
Internships and Externships
What purpose does the Truth in Lending Act serve?
It requires physicians to disclose interest charges if any are charged.
This person performed the first blood transfusion
James Blundell
Developed the polio vaccine using a dead polio virus
Jonas Salk
Began the use of antiseptics and disinfectants during surgery to prevent infection
Joseph Lister
Rule that must be enforced
Law
How often should patients receive a billing statement?
Once per month
May be:
Paid, unpaid, or partially paid
Must be tolerant and understanding
Patience
What two types of shoes should you avoid
Sandals or open toe shoes
Which of the following is the best option for dealing with long-term delinquent accounts?
Send the account to a third-party collection agency.
Which of the following would be considered an accounting task?
Sending patient bills
Studied psychiatry & psychology:
Sigmund Freud
In the medical office, who is responsible for helping patients understand their invoice?
The medical office assistant
What does it mean to extend credit to a patient?
The patient can pay for service in installments.
Where should all collections attempts and their results be recorded?
The patient's ledger
Which of the following methods of payment is least likely to be accepted at any medical office?
Third-party check
`What is the purpose of the HIPAA Privacy Rule?
To protect the privacy of patient information
Why might an office divide patient billing into several cycles per month?
To stabilize the assistant's workload
Wrongful act that doesn't involve a contract
Torts
8. What is Acupuncture?
Using needles near pressure points to relieve certain symptoms
Demonstrated that mosquitoes carry yellow fever:
Walter Reed
____________ are usually best because frequent laundering is necessary
Washable fabrics
Qualified and capable of performing a task
competence
Focuses on behavior known as crime
criminal law
Why did physicians begin using amniocentesis?
determine baby disease in the womb
trepanation
drilling head into the skull to relieve headache/epilepsy
To be able to identify with an understand another person's feelings, situations, and motives
empathy
Failure of a professional to use the degree of skill and learning commonly expected in a particular profession
malpractice
physcians who were preists studied in
medsurg in temple med schools
Semmelweiss encouraged
washing hands
