Final Exam - Management of Organizations conceputal questions review

Mihee, the chief nurse in a hospital, sets challenging goals for her subordinates because she has confidence in her fellow nurses. Based on the path-goal theory, what kind of leader behavior is Mihee exhibiting?

Achievement - oriented

Employees at GreenTech Inc. complete their schedules on time as every hour they take in excess may lead to a corresponding loss of pay. Their behaviors are strengthened through _____.

Avoidance

Jorge is a bully. He manipulates others so he can get his way. Jorge uses:

Coercive power

Yingqio and Geert received the news that their proposal was accepted with minor modifications. They got together to review the modifications the client outlined. Which step in the communication process did they need to use to interpret the meaning of the message?

Decoding

In the context of the Vroom's decision tree approach, when a manager allows his group to define for itself the exact nature and parameters of a problem and then to develop a solution, he follows the _____ decision-making style.

Delegate

Heather wants to motivate her employees to win a prize by treating them fairly. Heather should use:

Equity Theory

Beata's employer has announced a goal of helping workers achieve a healthier lifestyle. Beata now chooses healthier snacks, and she has joined an exercise group at work.Which attribute of the expanded goal-setting theory best portrays this example?

Goal acceptance

In Fiedler's model, the most favorable situations are those that have _____.

Good leader-member relations, highly structured tasks, and strong leader position power

The emerging pressures for stronger corporate governance models are likley to increase commitment to select individuals with

High ethical standards

Bill, the HR manager at Esposito Inc., compiles the company newsletter and in the process coordinates with the managers of other departments. The communication seen in this scenario best exemplifies _____ communication.

Horizontal

Graham, Jed, and Clara, the three production managers at Ged Inc., get together every month to discuss the productivity of their respective teams and ways of improving the same. Which of the following is best exemplified in the given scenario?

Horizontal communication

As a manaer, Azim hods a lots of referent power. He must tell his staff that he needs as many of them as possible to work this coming weekend because a project is behind schedule. He knows some employees will be upset. What type of power can Azim use to encourage loyalty and teamwork from his staff?

Inspirational appeal

Kamiya has been asked to determine how to best manage the cost of benefits for her organization. She asks three of her employees, Jewel, Darian, and Ahmed, to offer suggestions on this issue to her. She chose these three specifically because she knows they are key people in the grapevine. How is Kamiya using the grapevine to her advantage?

Kamiya is sounding out potential reactions before making decisions.

The first organized approach to studying leadership focused on _____.

Leadership traits

When an organization promotes someone, it sends a signal to everyone that the person is competent. This gives the person _____ power.

Legimate

Juan uses an impoverished management style. An impoverished style has

Little concern for people or work performance

Woojin believes his union will protect him from getting fired, and he believes that the only way to get a promotion is if the person above him retires or dies. Woojin has _____.

Low effort-to-performance expectancy, and low performance-to-outcome expectancy

In the two-factor theory, the factors that influence the satisfaction continuum, which are related specifically to work content, are called _____ factors.

Motivation

Shannon works hard to accomplish her goals, takes responsibility, wants feedback on her goals. This is

Need for achievement

Eli is spearheading an important project for his firm. He was waiting on an email with critical information from a coworker, but he never received it. The firm's intranet went down, and there has been no email transmission today. Eli is experiencing the organizational communication barrier of _____.

Noise

Maja has an important announcement to make to her team of 12 sales representatives. To ensure that each of them receives the exact same message at the same time, Maja has typed up the announcement, along with all key details, and emailed it to her team. One member of the team, Raj, did not receive the email because his computer crashed. Which feature of the communication process is taking place between Maja and Raj?

Noise

Taylor is helping her friend learn about team development. Which stage has accepting thei roles and responsibilities

Norming

Which of the following programs applies the concepts of reinforcement theory by tying target behaviors to a specific form of reinforcement?

Organizational behavior modification

Sherri works in a busy dentist's office. Sometimes, she has more information than she can process. Sherri has

Overload

Joe is a manager at an ice cream store. He wants to create a new floavor so he asks his employees for input. Joe is an

Participative leader

Organizations provide adequate wages, comfortable temperatures, restrooms, ventilation, etc. as a means to address the _____ needs of employees.

Physiological

Cassie is test on hygiene and motivating factors. Which is NOT a hygeine factor?

Responsibility

According to Fiedler, a task is structured when it is _____.

Routine, easy to understand, and unambiguous

Housing, clothing, and job security would all be included in which of Maslow's need categories?

Security

Effective communication is the process of _____.

Sending a message so that the message received is as close in meaning as possible to the intended message

Centralized networks perform with greater efficiency and accuracy when a task is _____.

Simple and rountine

Dave and Izzy work at the Student Union. Their manager knows they don't get along but downplays its importance. This is

Smoothing

Which of the following is an integral characteristic of effective communication?

The message received by the listener is close to the meaning intended by the speaker

Which of the following is true about individual incentive plans?

They are used to reward individual performance on a real-time basis.

Which of the following is a defining characteristic of strategic leaders?

They understand the organization and recognize the importance of the environment.

If employees at LevelTech are "caught in the act" of doing good work, they receive a $100 prepaid debit card. The managers all have a number of these cards, and they can hand them out whenever they want to. Employees never know when one of the managers may drop by and "catch" them. Which type of reinforcement schedule is being used in this company?

Variable-interval

In the Ohio State studies, employees of supervisors who ranked high on initiating structure

Were high performers

According to the Porter- Lawler extension, when would a person most likely be satisfied with rewards?

When they are perceived as equitable

Tad finds that he makes $10K less than his coworker Matt. Using the equity theory, Tad will likely

Work less because he feels under-rewarded