Final Exam Review Communications

According to research cited in your textbook concerning group size, how many people should be in a small group to increase the likelihood that it will be a productive group?

3 or 4

Which of the following is most likely an example of an assigned group?

A group of students asked by their resident advisor to repaint the cafeteria

The list of sources used in your presentation is called

A reference list

Which testimonial evidence best meets the criteria for evaluating such evidence?

A student cafeteria worker testifies about conditions in the cafeteria kitchen

In which of the following surveys should you place the most trust

A university study by known sociologists that concludes welfare payments are insufficient

Which of the following is NOT a component of communication?

Action

Which statement about nonverbal use of space is FALSE?

Americans tend to stand much closer to each other than do people from most other countries

In reference to chronemics, polychronic people might ________, whereas monochronic people might ________.

Arrive and leave late; arrive and leave on time or early

If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of intercultural communication?

Assimilation

Which guideline should you follow when choosing a topic?

Avoid those that involve demonstrating with banned visual resources

Which of the following is NOT a general interviewing strategy?

Be prepared to discuss salary at your interview

"The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of

Behavioral flexibility

The definition of dynamism is that the speaker is perceived as

Bold, energetic, active and assertive

Which of the following does pitch NOT do?

Breaks the fluency of a speech

All of the following are examples of individualistic cultures EXCEPT

China

The "systematic arrangement of symbols to create meaning in the mind of another" is known as

Code

Establishing a shared future trajectory—showing that we can all do something together for the betterment of others—is a way of establishing which dimension of source credibility?

Common ground

Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader?

Communicative competencies approach

lakopa is good at writing and understanding literature; Marian is a whiz at math and statistics. Together they make a great pair. The concept of friendship illustrated here is

Complementarity

Which of the following is NOT an aspect of the delivery concept vocal variety?

Correct articulation

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in

Critical Thinking

Americans have a cultural bias that favors which leadership style described in the book?

Democratic leadership

Swetha gave his persuasive speech on why you run a West Coast football offense to his general population speech class. Raymond likely didn't do which part of speech preparation?

Demographic analysis

Li, Sarena, and Elini are having an in-depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation?

Dialogic

Which of the following is the best example of a high uncertainty-avoidance culture?

Egypt

Empathic listening differs from active listening in that

Empathic listening adds the goal of understanding

Which culture fears silence rather than embracing it?

European American

When other members value the knowledge or specialized skills of a person, that person has

Expert power

Statements by someone with special knowledge on a given subject are known as

Expert testimony

Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing?

Expression and privacy

Did the president of the United States really have the flu or was it a more serious malady?" This is a question of

Fact

Which of the following statements is descriptive as opposed to evaluative?

I counted twenty questions of which I was uncertain

If Anu was unable to control his communication in a way that presented an "idealized" version of himself, he would be lacking in

Impression management

The credibility of guest speakers in your class will be ________ if your instructor introduces them.

Improved

According to William Schutz, three interpersonal needs that are satisfied through interaction with others are

Inclusion, affection and control

Paralinguistic cues can indicate all of the following EXCEPT

Intelligence

When a person leans forward and has a positive facial expression, he or she is exhibiting the concept of

Liking

What type of culture is most likely to tolerate ambiguity, uncertainty, and diversity?

Low uncertainty avoidance

One mode that requires practice; allows ample eye contact, movement, and gestures; and discourages responding to audience feedback is the

Memorized mode

________ occurs when you have a negative attitude toward a group of people just because of who they are.

Prejudice

Which of the following is NOT cited in the book as one of the three reasons differences in perception occur?

Present eating habits

Which of the following is NOT recommended in the book as a way to select a topic?

Psychic review

Engaging in small talk is a representative behavior illustrating which type of workplace communication competence?

Relationship maintenance

Which of the following is NOT one of the three stages in interpersonal relationships?

Social penetration

Which statement about stereotyping is true

Some stereotypes are positive.

Which of the following are NOT paralinguistic features?

Sounds with meaning and words without meaning

Which of the following does NOT relate to the term process?

Static

Information that summarizes numerical information or compares quantities is known as

Statistics

When trying to select a topic, Preston thought about what he had already experienced. What method did Preston use to select a topic?

Surveying interests

Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship?

Symmetrical

Communication by touch is called

Tactile communication

Perception checking is a skill that helps us

Understand another persons and his or her messages more accurately

Which of the following examples best depicts the denotative meaning of a word?

When you outsource services, you are paying others to do a service

Which of the following statements about distance is FALSE?

Women exhibit discomfort at the small space they are allowed by others

Which of the following best exhibits critical thinking?

You are able to use what you know to apply standards to what you hear and decided the merits of the message

Which of the following best typifies the meaning of the Sapir-Whorf hypothesis?

Your language shapes your perception

Which of the following statements illustrates a task function statement?

"Let's make a list of what we still need to do."

Which type of web address would the U.S. Department of Justice likely have?

.gov

Who is more likely to use touch as a means of communicating?

A black women from puerto rico

Which of the following is an operational definition?

A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear

Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book?

A married couple that have quarreled with each other for years

Which of the following statements about active listening is FALSE?

Active listening and empathic listening are exactly the same thin

Two men are arguing at a bar when one says something unkind about the other's mother. The second man glares straight ahead at his opponent and clenches his fists. He is using a nonverbal signal that is best described as an

Affect display

Which type of need can only be fulfilled through interpersonal interaction?

Affection

Valuing individual pursuit of happiness, pleasure, and other positive emotions represents which of Schwartz's value orientations?

Affective autonomy

Which of the following is NOT a defining characteristic of a small group according to the textbook?

All of the communication interaction in the group is oral, verbal communication

Which statement below is NOT an example of ethnocentrism?

American workers get high pay for less work than most people in the world

Leslie really likes coffee-flavored ice cream. This would be an example of

An attitude

Dropping the "g" on words like "goin'," "comin'," and "leavin'" is an example of which vocal aspect of delivery?

Articulation

Your cover letter should have which four main sections?

Attention, interest, desire, action

If you ask people to rank their favorite pastimes, you are asking for

Attitudinal information

The preferred way to avoid an ethnocentric perspective is to

Be cautious about assuming similarity and recognize differences among people

Which of the following is a limitation of short-term memory?

Can only hold five to nine "bits" of information on average

When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are

Checking your understanding or perception of the speaker

Which of the following body movements would most likely be used to indicate liking?

Close proximity

If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now dating, then I am illustrating the concept of perception called

Closure

Which statement about clothing and the perceptions of others is NOT verified by research?

Clothing and artifacts are unrelated to how acceptable we find other peoples to be

In which type of culture would it be more likely for extended family members to live with nuclear family members?

Collectivistic

A conflict management style that involves negotiation is also known as

Compromise

Informal communication consists of all of the following EXCEPT

Downward Communication

Carmella and Jésus are sitting in a coffee shop having a friendly conversation. What descriptor of their communication interaction is most accurate?

Dyadic communication

Which term refers to communication between two people?

Dyadic communication

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a

Factual distraction

Which of the following is NOT a context of communication?

Feedback

Relationships in which the two people are not romantically involved but have a sexual relationship are called

Friends with benefits

Which of the following is Not a function of the conclusion

Gaining audience attention

Vocal aspects of delivery include all of the following EXCEPT

Gestures

The sleeper effect refers to the speech

Having a delayed message impact because of the separation of speaker from message over time

Which of the following is more of a transition than a signpost?

Having now discussed why you should activate your saving account, we will look next at how much money to place in it.

Which of the following is NOT characteristic of a collectivist culture?

High levels of divorce

Which type of culture tolerates ambiguity and uncertainty?

High uncertainty avoiding

Messages between organizational members of the same power level are best described as

Horizontal

Conditions in the workplace that are sexually offensive or intimidating are known as

Hostile

During a lecture Ms. Gutierez stated, "Here is the conclusion you should draw from this example." What type of lecture cue was Ms. Gutierez using?

Importance

What type of lecture cue is the statement "You need to remember this because it will be on the quiz"?

Importance

Which of the following type of misinformation occurs when real sources are impersonated by another source?

Imposter content

When you answer a question in class, you are using which mode of delivery?

Impromptu Speech

If you obtained information for your speech from several websites and failed to cite how much information came from those sources, you are engaging in

Incremental plagiarism

Which of the following is NOT a criterion for evaluating sources of information?

Is the supporting material personal?

Which of the following would be the reason an individual looking at a class picture might see his or her own face first?

It is figure and the rest of the class is ground

The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of

Lecture cues

Which of the following is generally true about men's listening behaviors as compared to women's listening behaviors?

Men listen in order to take action and solve problems

Which of the following statements about touch is TRUE?

Men tend to initiate more than women do

Which of the following statements regarding gender and online group interaction is supported by research?

Mens influence decreases when multiple women are present

Which of the following is the best example of concreteness?

My hometown isIsle, Minnesota, population 409.

When you do not listen well because you are daydreaming, it is because of

Noise

which association is NOT part of the textbook definition of interpersonal relationships?

One between two or more people who exhibit affection toward each other

During a lecture Dr. Washington stated, "Now I will move on to my fourth topic." What type of lecture cue was Dr. Washington using?

Organizational

A school is what type of organization? a. political b. integration c. pattern-maintenance d. economic production

Pattern maintenance

Which of the following findings is true of the relationship between dress and personality?

People who conform to current styles seek to be accepted and liked

Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment?

Quid pro quo

The great Tennessee basketball coach Pat Summitt was able to motivate her players because she had charisma and her players respected her a great deal. What type of power might she have possessed?

Referent Power

Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here?

Relational satisfaction and disclosure are curvilinearly related

In reducing communication apprehension, which approach trains you to associate public speaking with positive thoughts?

Relaxation

What is one strategy for appropriate self-disclosure in interpersonal relationships?

Reveal information to others as they reveal information to you

Semantics can be defined as the

Science of meaning in language

When you remember how wonderful your first supervisor was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called

Selective retention

Communication begins with the

Self

Which of the following is the best example of selective attention?

She immediately spotted the guy with the earring who looked so much like someone she had known before.

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, whom he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This happened because the information only went as far as Aarav's

Short-term memory

Which of the following is NOT a characteristic of active perception?

Simplistic

Which approach to reducing anxiety would be best implemented through taking a public speaking course?

Skills approach

A distance of 10 feet between two people talking is what Edward T. Hall referred to as

Social Distance

Which of the following is NOT included in the study of proxemics?

Sound

Which of the following statements concerning source credibility is consistent with the textbook?

Source credibility is an audience perception that must be established every time a person gives a speech to an audience

Which of the following does NOT relate to the term public communication?

Spontaneity

The opposite of defensive communication is

Supportive communication

When selecting a topic, if you think about what particular issue currently bothers you, you are

Surveying your interest

A relationship in which the two people are very similar is called

Symmetrical relationship

The term that refers to the arrangement of words is

Syntax

Formal communication consists of all the following EXCEPT

The Grapevine

Which situation invites an emergent leader?

The company has just announced impending personnel reductions, and a small group of recently hired employees have gathered to discuss strategy.

Which of the following is NOT an example of a group norm?

The group is prohibited from meeting during the weekends

Which of the following is not necessarily part of the process of listening?

The receiver responds with a return message

Which of the following is an example of hearing rather than listening?

The sound of firecrackers filled the nighttime air

Which of the following is NOT one of the ways of determining if the topic is narrow enough?

The topic will appeal to the audience

Which of the following is an example of a physical distraction to listening?

The two people talking in the row ahead of me kept me from catching very much of his lecture"

Which statement about eye contact is NOT correct?

There is not such thing as too much eye contact

Which of the following is NOT a function of a speech introduction?

To provide examples for the main arguments

Which of the following is an example of a purpose/thesis for an informative speech?

Today I will ask you to remember three steps you can take to avoid identity theft

Which of the following is NOT an effective means of using verbal communication when listening?

Use evaluative, nondescript comments

One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves

Using a separate column in your notes

Which part of the listening process is responsible for interpreting and assigning meaning to stimuli?

Working memory

In public speaking, which of the following are you NOT expected to adapt to the audience?

You own personal position on the issue

A rough draft is best defined as

a tentative plan in the form of an outline for arranging the main points in your speech.

The method taught for organizing a speech is

an outline

The army is what type of organization?

political

A speech claims that because solid waste is overcoming our city streets, we need to consider recycling. Which pattern of speech organization is being used?

problem/solution pattern

Which type of web address would a "for profit" institution likely have?

.com

The word communication comes from the Latin communicare, which means

" to make common"