FINC Chapter 6

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Service Contracts

extended warranty

Label information

open dating

express warranty (usually written)

Full warranty of Limited Warrantty

New Car Warranties

-Basic parts against defects -Power Train coverage -Corrosion warranty

Identify Strategies for Effective Consumer Buying

-Daily buying decisions involve trade offs -Wide variety of economic, social, and personal factors affect daily buying habits -Long term stability is achieved by not spending your entire current income -Overspending leads to misuse of credit

Used car warranties

-FTC required "buyers' guide sticker" -Warranty of merchantability

Implied warranty

-Warranty of Tittle -Warranty of merchantability

price comparision

-unit pricing = standard unit if measurement -coupons & rebates -More store conveniences => higher prices -Ready to-use products => higher prices -Large is not always the best buy "Sale" prices not always a savings -online sources can save time

Store selection

Location, price, selection, services

Major purchase decision making process

Phase 1: Pre-shopping Activities Phase 2: Evaluating alternatives Phase 3: Selection and Purchase Phase 4: Post - Purchase Activities

Time purchases

Price variations with the time of the year

Warranties

Written Guarantee from manufacturer or distributor specifying the conditions under which the product can be returned, replaces repaired

Brand comparision

private - label or store brands vs. national brands


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