Foundations of Communication, Chapter 1

In the context of communication, small groups contain about ________ people

3 to 20

The difference between intentional and unintentional messages is that intentional messages are _____ and unintentional messages are unconscious

Deliberate

Which of the following statements are examples of spiritual principles?

Divine beauty is found in nature I believe in destiny and fate

Communication supports relational needs by helping to ________ essential human relationships

Establish and maintain

Which best describes a situation in which you would adapt your communication style to emphasize a certain aspect of your identity?

Explaining your management experience to a potential boss

Raising your hand to request permission to speak in class is an example of a(n) ________ rule.

Explicit

Which elements does the interaction model add to the action model?

Feedback and Context

Research has shown that people with strong ties to family and friends are less likely to suffer form which of the following?

High Blood Pressure Mental Illness Premature death

Which of the following are good ways to use communication to establish and maintain relationships?

Inviting your child's friends to a birthday party Volunteering at a soup kitchen Signing up with the neighborhood watch group

Action Model: examples

Mailing a birthday card issuing a company press release

In the context of communication, which of the following best completes this sentence: "Because words by themselves are symbols, they have no inherent _______ until someone uses them."

Meaning

Compared to interpersonal or small group communication, public communication typically requires______ preparation time

More

The primary difference among the five types of communication is the

Size of the audience

Which description of a political candidate is LEAST likely to appeal to voters perceptual filters?

Stamp Collector

Communication is the process that humans use to exchange information and create meaning by using which of the following?

Symbols Behaviors signs

Which of the following is a reason German emperor Frederick II's natural language experiment on 50 infants was unethical?

The experiment did not take into account the possibility of harm to the infants

Explicit: Examples

University policy against hate speech directing a "shushing" sound toward someone to request that he or she be quiet

Unlike relational communication needs, identity needs

are formed in a part by comparing the self to others

Interpersonal communication is

between two people

Transaction Model of Communication maintains that people in a conversation are

both sources and receivers

Which communication model is suitable to describe complex face-to-face communications?

The transaction model

Intrapersonal communication: example

rehearsing in your mind how you will request an assignment extension

Which of the following is NOT a major type of noise in the communication process?

Physiatristic

Which of the following is NOT a characteristic of a small group?

Poor conflict resolution

When Sam got up in the morning, he took a shower, chatted with his wife and kids at breakfast, and then went to work. At work, he asked a colleague to review a proposal, confirmed a lunch date with a friend, and wrote a memo to justify his request for a raise. Which of the following statements best describes this account?

Sam mostly addressed his instrumental needs.

In terms of the communication process, tone of voice functions as

A communication channel

A communication model is which of the following?

A formal description of the communication process.

According to research, the single most important predictor of happiness in life is

A successful marriage

Leaving a message on a clients voicemail is an example of the ____ model of communication

Action

The communication model that treats communication as a one-way process is the ______ model.

Action

Environments that incorporate multiple communication channels at once are called

Channel-rich contexts

Cognition is the same thing as intrapersonal communication

False

Having an active social life is not a powerful predictor of a person's overall happiness.

False

Communication that focuses on meeting the requirements of practical, everyday living serves ________ needs.

Instrumental

Which of the following best explains why meeting instrumental needs is important?

Instrumental needs are often prerequisites for meeting other needs

Which of the following statements about the transaction model are true?

It sees conversations as simultaneous two way flows it treats conversation participants as both sources and receivers

Which of the following correctly link a type of need with an example of communication that meets the need?

Meeting an identity need by describing yourself in a job interview Meeting a relational need by keeping in touch with a long distance friend

Which of the following best describes instrumental needs?

Most day to day communication is about meeting instrumental needs

Which of the following are the two basic contexts that make up the communication environment?

The psychological and the physical

Which context issue is LEAST likely to affect your ability to talk about a sensitive topic?

Time of day

Which of the following are reasons a speaker might prefer to conduct an online video conference rather than post an online video?

To receive information from facial expressions from the audience To use multiple communication channels

Which of the following are characteristics of mass communication?

Transmitted via electronic or print media delivered to large audiences often used as marketing tools

If people treat you as being intelligent, you will be more likely to believe that you have that trait.

True

Transaction Model: Examples

conversing with a group of friends at a party arguing with several family members

Small group communication: example

encouraging your basketball teammates before a game

Interaction Model: examples

engaging in a question-and-answer session with a speaker exchanging e-mails with a coworker

Implicit: Examples

ignoring incoming text messages when engaging in face to face conversation not cutting in front of the person ahead of you in the checkout lane at the grocery store

Interpersonal communication: example

messaging a friend through his or her Facebook profile

A formal description of the process of communication is called a communication

model

mass communication: example

publishing an article in the New York TImes

Public communication: example

speaking at a rally for a political candidate