funeral directing D.E.A.D.

The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the Consignor Consignee Bailor Bailee

Consignor

An entity that is something that has a distinct existence separate and apart from the existence of its individual members: Business School Partnership Corporation

Corporation

Kissing The icon is associated with the: Roman Catholic funeral rite Eastern Orthodox funeral rite Islamic funeral rite Orthodox Jewish funeral rite

Eastern Orthodox funeral rite

Which of the following would argue that counseling is associated with unconditional positive regard? Sigmund Freud Carl Rogers Elisabeth Kubler-Ross Edgar Jackson

Elisabeth Kubler-Ross

Application for a VA Headstone or Marker: Form 40-1330 S.S.A. 8 Form 21-530 Form 90-2008

Form 40-1330

An application for Lump Sum death Benefit-Claimant's Form: Form S.S.A. 8 Form S.S.A. 721 DD 214 DD 1375

Form S.S.A. 8

First two and last two verses of a Buddhist hymn sung at the funeral service. El Malei Rachamin Malei Gatha Ghusl

Gatha

Process of acquiring, training, developing, motivating and appraising a sufficient quantity of qualified employees to perform necessary activities: Job analysis Insurance Human resource management none of these

Human resource management

Which of the following is a fee that a funeral home could charge? Insurance Processing Fee Casket Handling Fee Urn Handling Fee A Funeral Home could charge for all of these PrevNext

Insurance Processing Fee

The prie dieu in the Roman Catholic church Signifies the deceased has received last rites Signifies the recitation of the rosary prayers Is a cross with a Corpus Christi on it Is a kneeling bench or rail

Is a kneeling bench or rail

The arrangement and distribution of work among members of an organization: Staffing Manufacturing Organizing None of these

Organizing

Factors that complicate grief include: Relationship, Circumstantial, Social, Historical, and _______________. Personality Environmental Experiential Clinical

Personality

Mrs. Thompson passes away. She is a long-time member of the local Episcopal Church. You are unfamiliar with the specifics of the church, but you locate the Rector who informs you that Mrs. Thompson's family should be seated on the Epistle side of the church. Where does the Priest expect you to have the family seated? Right side as the congregation looks at the altar Left side as the congregation looks at the altar Right side as the priest looks at the congregation

Right side as the congregation looks at the altar

Specific act or function dealing with the religious funeralization of a deceased human being: Ceremony Rite Custom Ritual

Rite

Which type of Death Certificate contains the widest range of information about the deceased including the specific cause of death? Standard Adult Fetal Emergency Death Certificate or I.O.U. All of these

Standard Adult

Which funeral home document required by the FTC contains just three mandatory disclosures. These disclosures state that the client family will only be charged for the items that they selected, that embalming is not required by law and is not necessary for all types of services, and that if you take rebates or discounts on cash advance items that you charge for your services in obtaining those items. Statement of Funeral Goods and Services Selected General Price List Funeral bill Outer Burial Container Price List

Statement of Funeral Goods and Services Selected

One who loves cemeteries and funerals. A person who is interested in the study of cemeteries and other forms of final disposition is classified as a: Thanatophobe Taphophile Cenophobe None of these

Taphophile

Mrs. Thompson entrusts her pre-arrangements with Joyovich Funeral Home. Joyovich Funeral Home is the Fiduciary Trustor Trustee Consignee

Trustee

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the Fiduciary Trustor Trustee Creator

Trustor

Outlaws discrimination in employment against Vietnam Era veterans : Vietnam Era Non-discrimination Act of 1982 Vietnam Era Veterans Readjustment Act Vietnam Era Veterans Replacement Act All of these

Vietnam Era Veterans Readjustment Act

If intensely and frequently predicting that an event will happen actually does make it happen, this is called ___. self esteem self incrimination self awareness a self fulfilling prophecy

a self fulfilling prophecy

The FTC order that a funeral director cannot charge the consumer for a third party casket is an example of administrative law statutory law civil law criminal law PrevNext

administrative law

Formulating different actions in adjusting to a crisis: fears alternatives emotions feelings

alternatives

Of those listed below, which are the most easily discernible by a crematory operator with regard to determining the sequence of cases for that day? the type of container which specifies the religion of the deceased amount of body fat religion ethnicity

amount of body fat

A permanent order, issued by a court, forbidding activities which would be detrimental to others is an injunction a writ of habeus corpus a restraining order a statute

an injunction

A state of tension, typically characterized rapid heartbeat, shortness of breath and other similar ramifications of arousal of the autonomic nervous system: shock alarm fear anxiety

anxiety

When used, the Mogen David is placed: behind the casket at the head of the casket at the top part of the foot panel in front of the casket

at the top part of the foot panel

A non-movable handle consisting of lug only (designed so that the bar and arm are part of the lug) is referred as a _______________ handle . bucket permanent bail swing

bail

A gift of personal property received through a will is a codicil devise legatee bequest

bequest

An event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is frustration mourning bereavement fear

bereavement

In terms used by those that operate human crematory retorts, the number of pounds that the retorts will cremate per hour is referred to as the: burn rate. depends on the temperature of operation. pollution rate. None of these

burn rate.

The body of laws concerned with the private or purely personal rights are civil laws legislative laws criminal laws ordinances PrevNext

civil laws

A term for blood kin is consideration relations consanguinity up-line

consanguinity

Which of the following would lead a liturgical Protestant funeral processional and recessional? funeral director officiant cantor crucifer

crucifer

Perjury is silence false testimony duress undue influence PrevNext

false testimony

The FTC Funeral Rule requires a minimum of ___ packages on the GPL. zero two four six

four

A service commemorating the deceased with the body present: funeral ceremony funeral goods funeral provider funeral services PrevNext

funeral ceremony

An all inclusive term used by people to encompass all funeral and/or memorial services is funeral funeral rite custom ceremony

funeral rite

The process of coating ferrous metals with zinc is crinkling copper depositing galvanizing plating PrevNext

galvanizing

What is the FTC minimum requirement for listing the prices of caskets on the GPL? list all of the usually offered caskets in any order list all of the usually offered caskets from lowest to highest price list only lowest and highest usually offered caskets casket prices are not listed on the GPL

list only lowest and highest usually offered caskets

The achieving of economical, orderly, and adequate distribution of products and services is office management marketing management facilities management financial management

marketing management

The economic impact of the death of the patriachal leader in an extended/joint family is never reconciled by the family members of no importance in funeral arrangements about the same as a nuclear family member minimal

minimal

Any event, person or object that lessens the degree of pain in grief: mitigation guidance option goal

mitigation

The seating or auditorium section of the liturgical church where the members of the congregation are seated is called the? sanctuary nave narthex vestibule

nave

As a rule, the right of a decent disposal belongs to the county state country next of kin

next of kin

According to Carl Rogers, accepting the client or counselee as he or she is, and for what he or she is without imposing judgments or stipulations: shame respect positive regard trepidation

positive regard

Laws enacted by legislative bodies are statutes injunctions ordinances constitutions

statutes

Ownership of corporate stocks is represented by a corporate charter stock certificates a bill of sale a certificate title

stock certificates

The law whose purpose is to compensate the aggrieved, not to punish the wrongdoer is criminal law state law tort law business law

tort law

A partnership engaged in the buying and selling of merchandise is a(n) limited partnership unlimited partnership trading partnership non-trading partnership PrevNext

trading partnership

A benefit of a hospice type death with anticipatory grief is that it allows the estate to be divided before death the loss to not be felt unfinished business to be taken care of easier denial of the facts of the death PrevNext

unfinished business to be taken care of

In a hillside cemetery, where the grave is on a steep slope, it might be necessary for the funeral director to ____________ in order to keep the lowering device level over the grave. use crib work purchase an oblong vault have the pallbearers hold one end up pour a concrete foundation

use crib work

Which of the following are good parameters (limits) to place on the ID viewing? 1- limit time to a maximum of 10 minutes. 2- limit number of people to several (5 or 6 maximum). 3- limit designated people to those qualified by marriage or kinship. 4- require applicable preparation of remains (wash, disinfect, pose features, dress, etc.) 5- do not allow any rites or ceremonies to be conducted. 1, 3, & 5 only. 2 & 4 only. 1, 2 & 3 only. 1, 2, 3, 4, & 5.

1, 2, 3, 4, & 5.

The time limit for the V.A. "application for burial benefits" is: 1 year from the date of death 2 years from the date of death 1 year from the date of cremation or permanent burial 2 years from the date of cremation or permanent burial

2 years from the date of cremation or permanent burial

Adult wood caskets normally increase in length in 2 inch increments 3 inch increments 4 inch increments 1 inch increments

3 inch increments

The following describes which faith's dressing and casketing ritual? After washing, the deceased is to be clothed in a shroud of either silk or cotton. Those who are 15 or older will be adorned with a burial ring, placed on the forefinger. Hardwood caskets are required. Orthodox Jewish Baha'i Greek Orthodox Muslim

Baha'i

Mrs. Thompson's daughter gave the funeral director a watch and a broach to use for her mother's visitation and funeral. The items will be returned after the funeral. This is an example of: Bailment Loan Temporary Possession Quasi-Property

Bailment

A deceased female, in the Jewish faith. Bar Minen Daven Avelim Bat Minen

Bat Minen

The State, in its exercise of Police Power, would create one of these to regulate the creation of cemeteries by providing for their establishment and discontinuance as well as to monitor their use: Roads and Street Department Mayoral Office Cemetery Authority Governorship

Cemetery Authority

Source of market data that explains where certain businesses are located: Source of Business Census of Business Business Demographic Geography of Business

Census of Business

Thompson Funeral Home sends human remains via common carrier to Fitzgerald Funeral Home. Fitzgerald Funeral Home is the Consignor Consignee Bailee Bailor

Consignee