Funeral Directing-FFD Chapter 10 Shipping Human Remains, Clergy/Funeral Director Relations

pine, train

During the civil wars bodies were placed in a _________ box and shipped by _________

World War I

During which war was the graves registration service created. Soldiers disinterred if family wanted them sent home.

Korean War

During which war were bodies shipped by air because it was much more efficient

World War II

During which world war were deceased veterans shipped by air, rail, and sea

guidance, clergy, faith

Important to develop good relationship with clergy. New clergy may need some ____________. Experienced ____________ can give you guidance for their church. Non-attending members will need you to contact someone from their ______________

return envelope

International shipping: You may be able to fax documents to embassy/consulate. If not, send via overnight service. You should include a _________ __________

inspection, sealing

International shipping: _________ and/or _____________ or casket may be required. It involves visit by embassy/consulate official. The official may inspect body and clothing. The container may be sealed with cord, ribbon and/or wax seal. May have to ship casket to city where embassy/consulate is located for inspection.

Forwarding

Is it the responsibility of the forwarding funeral home or the receiving funeral home to remove the remains, perform embalming, arrange transportation details (private carrier, common carrier), and obtain necessary permits, documents, and paperwork (death certification, burial/transit permit).

religious

Many clergy see funerals as mostly a ___________ service. Degree of "personalization" during services varies.

religious

Most funerals are __________ to some extent. Clergy presence usually requested.

funeral director, trainee

Post 9/11/2001 Government and airlines have restricted who is authorized to bring human remains to airport. In most states you must be a licensed _________ __________ or licensed __________. You must present photo ID and state license or registration card.

3

Receiving remains from abroad: Decisions should be made quickly. Some countries bury after __________ days. If burial occurs, may have to wait 2 to 15 years to disinter.

senators, congressmen

Receiving remains from abroad: Don't involve U.S. officials such as _____________ or __________________

available

Receiving remains from abroad: Embalming not always __________ (quality varies)

expenses

Receiving remains from abroad: Family responsible for all _____________, not U.S. Government.

consular report, death overseas

Receiving remains from abroad: U.S. Embassy issues _____________ ___________ of a __________ ____________ if foreign country doesn't issue a death certificate

country

Receiving remains from abroad: When death occurs abroad the family contacts the U.S. Embassy in ___________ of death

nylon straps

Shipping procedures Non-Casketed remains: Anchor body with interior ______________ ____________

hospital gown

Shipping procedures Non-Casketed remains: Cover body with at least a _____________ ____________

both countries

Shipping procedures Non-Casketed remains: If shipping to a neighboring country and remains will be transported to country of final disposition you must comply with requirements of ___________ ____________

all wood, zinc, native language

Shipping procedures Non-Casketed remains: Potential special requirements-____________ __________ outer shipping container, _______ liner, document translation to _________ ______________

garment bag

Shipping procedures Non-Casketed remains: Put clothing in plastic ___________ _________

plastic

Shipping procedures Non-Casketed remains: Use ___________ undergarment pants

10 to 14

Shipping procedures Non-Casketed remains: When shipping to foreign countries it can take ________ ___ ______ working days. There are lots of phone calls and running around as well as numerous expenses

sheet

Shipping procedures Non-Casketed remains: Wrap body in __________ for easier removal

embassy, consulate

Shipping to Foreign Countries: Call the ____________ or _________ of receiving country to verify current regulations and ask about any fees for their services

true

T/F: For international shipping all documents must have "dry, raised, or impressed seal".

True

T/F: Pre 9/11/2001 Funeral homes could send any representative to the airport with remains for domestic shipping

True

T/F: Shipping and receiving funeral home can be liable for leakage clean up costs

True

T/F: Some clergy are critical of "high" costs. May rely mostly on what they learn from the media. Many have little education about the industry.

False

T/F: The process of shipping remains usually starts with the family calling the funeral home in another state, not where the death occurred

True

T/F: When embalming a body that is going to be shipped you should use a stronger than normal embalming solution, thoroughly clean and dry body, pack all orifices, make sure all incisions and punctures securely sealed, place in plastic garments when necessary and re-aspirate

True

T/F: When shipping non-casketed remains you shouldn't wrap the body in plastic due to moisture and mold concerns

True

T/F: When shipping to a foreign country you must comply with receiving country's requirements and pay attention to EVERY detail.

True

T/F: With shipping remains in a Metal gasketed casket you can lock the casket, but you shouldn't screw on the cap covering the key mechanism. The casket can collapse due to compression during flight.

Dr. Thomas Holmes

This man is the father of American Embalming. He was a union officer and prepared 4000 remains during the Civil War.

Apostille

Verification of notary seal or governmental agency seal and accompanying signature. It is obtained by agency that issues notary or government seal. May be secretary or state or county registrar. Some counties may also require ________ of U.S. Department of State

dressing, cosmetizing casketing, and viewing

What are some optional services of the local funeral home before shipping?

detailing embalming report

What paperwork should be sent with the remains when shipping?

Air transportation

What replaced rail shipping when it comes to transporting bodies

box

When shipping casketed remains what should you place at the feet to minimize body movement?

transit permit

When shipping casketed remains you should attach a shipping envelope at the head end of the air tray with this information on the inside of the envelope

flight itinerary, name of deceased, shipping funeral home address and phone number, receiving funeral home address and phone humber

When shipping casketed remains you should attach a shipping envelope at the head end of the air tray with what information on the outside?

face, hands

When shipping casketed remains you should cover the _________ and ________ to protect the interior

bottom

When shipping casketed remains you should lower the body to the __________ of the casket

combo

When shipping non casketed remains you should use a unit called a "_________". It is slightly smaller than an air tray, has a wood bottom, cardboard top, some interior padding and is single use.

Air Tray

When shipping remains, the airlines require that casketed remains be shipped in what shipping container? It has a wood bottom, cardboard top, and is single use only

President Lincoln

Who learned about embalming during the civil war and declared that Union officers be embalmed and shipped home. He was shipped by rail after his death and was accompanied by his son William

honorarium

a nominal compensation or recognition for service performed

dry ice or ice packs

Airlines require embalming. The only exception to this is religious beliefs. The body must be shipped with what? It is acceptable as long as no putrefaction or leaking and must be shipped in a Ziegler case.

call

Ask family if they have called clergy. If not, offer to _______

place

Consult with clergy regarding time, date, and ______ of service. The content and service details should be left to clergy and family.

clergy, compromise

Decisions about an open casket at the church is mostly up to the ________. At the funeral home you may need to facilitate a ______________ between clergy and family

privately

A honorarium is almost always given to the clergy. This should be presented discreetly and _____________. Amount should be consistent with norms. Some churches have a recommended amount.