Funeral Home Operations Test 5

You get a discount on a stretcher because you have done business with a particular mortuary chemical supplier.

Trade discount

Which of these numbers is closer to the average number of caskets that United States funeral homes show their client families?

Twenty

Is a grave liner considered an outer burial container?

Yes

Cremation urns for adults should contain at least ____ cubic inches.

200

What type of burial vault seal allows a small amount of water to enter the bottom portion of the vault?

Air seal

A keepsake urn is one which-

All of these

If a client family walked into a casket selection room, and they found that the price of the casket was separate from the service charge (2 prices), then this would be an example of:

Bi-unit pricing

Which of these materials is not a typical metal used in air seal burial vault construction?

Bronze

When you buy new pews for the chapel, you save 10% on each pew if you pay for them at one time and not finance them.

Cash discount

Which of these materials is not a typical primary burial vault material?

Cement

An air seal burial vault is NOT usually found in this material?

Concrete

What material is used to make a sectional box?

Concrete

If the caskets in your selection room began with the least expensive, then became more expensive as you walked further in the room, this would be an example of which arrangement method?

Consecutive grouping

Which type of lighting "burns" cooler?

Fluorescent lighting

Which type of lighting is high in "blues"?

Fluorescent lighting

Merchandisers state that funeral homes should have a minimum of ____ square feet per casket unit displayed.

Forty

When a funeral home divides its prices into 3-4 separate prices; namely, casket, services, facilities, and automobiles, then this is an example of:

Functional Pricing

The illumination caused by a heated filament:

Incandescent lighting

What type of lighting is most recommended by merchandisers for casket selection rooms?

Incandescent lighting

Which type of lighting "burns" hotter?

Incandescent lighting

What type of pricing is required today?

Itemization

Which of these is the oldest pricing method used in funeral service?

Itemization

Cremated remains that are inurned before being allowed to cool may-

Melt through the plastic bag and 'seep' into the urn itself

Is a grave liner considered a burial vault?

No

When you buy 8 cases of embalming fluid, the price is 70. per case, but 9 or more cases drops the price to 60. per case.

Quantity discount

You get 10% cash back from a casket supplier when order by mail with a coupon.

Rebate

"Direct" counseling is when the funeral director-

Stays in the selection room with the family at all times