group process decision making

Leadership Styles: Laissez-faire

Allow group members to operate on their own, see themselves as no better/worse than others

situational perspective

suggests that in most organizations, situations and outcomes are influenced by other variables

orientation phase

the first phase of group interaction, in which members become adjusted to one another and to the group's task

punctuated equilibrium model

there are periods of stasis interrupted by occasional bursts of speciation

SWOT analysis

strengths, weaknesses, opportunities, threats

7 methods of decision making

1. decision by expert in group 2. by expert outside the group 3.average individual rankings 4.random choice 5. majority rule 6.minority rule 7. consensus

barriers to group and team creativity

1. premature evaluation of ideas 2. poor physical surroundings 3. too many people 4. poor timing 5. stinking thinking

Steps in the reflective thinking process

1. reflect on procedures and how members are interacting 2. clearly ID the problem 3. phrase the problem 4. analyze problem 1st, then suggest solutions 5. do not confuse cause of problem w/ symptoms 6. constantly evaluate your groups problem solving methods 7. appoint a group members as procedural technician

perspective approach to problem solving

1.identify & define the problem 2.analyse the problem 3.identiy possible solutions 4.select best possible solutions 5.implement the solutions

Delphi Technique

A decision-making technique in which group members do not meet face-to-face but respond in writing to questions posed by the group leader.

Normal Group Technique

A decision-making technique in which group members write down ideas and solutions, read their suggestions to the whole group, and discuss and then rank the alternatives.

is/ is not analysis

A method of separating the causes from the symptoms of a problem by considering such questions as: What is or is not the problem? What are or are not symptoms of the problem? and When and where does the problem occur or not occur?

Action Chart (PERT)

Program Evaluation Review Technique -Identify project goal -Identify activities needed to complete project -Identify sequence of activities -Estimate amount of time for each task -Determine member responsible for each task -Develop chart that shows relationships among tasks, time, people and events

reflective thinking

a problem-solving process based on the scientific method

Process Leadership

communication directed toward maintaining interpersonal relations and a positive group climate; also called group building or maintenance behaviors: releasing tension, gatekeeping

Perspective Approach

here's what you should do--- do's & don'ts, assumption group= rational 2. a prescreded agenda will usually produce better solution, can reduce uncertainty, 2 kinds of problems structured/ unstructured.

creativity

is the generation, application, combination and extension of new ideas

task leadership

keeps focus on keeping the group on taks, behaviours: initating, processing a change, coordinating, summarizing

Authoritarian

leaders assume positions of intellectual and behavioral superiority in groups, make decisions, gives orders and generally in control

Transformational Leadership

leadership that generates awareness and acceptance of a group's purpose and mission and gets employees to see beyond their own needs and self-interests for the good of the group

Leadership Styles: Democratic

more faith in the group than authoritarian and try to involve members in making decisions

random choice decision making

not a serious course of action

Group Phases

orientation, conflict, emergence, reinforcement

Leadership Styles

ways in which people express their leadership