HR MNGT ch 7

Which of the following occurs when an interviewer allows a positive characteristic about a job applicant to overshadow other evidence?

Halo effect

Which of the following types of selection interviews is unstructured?

Nondirective interview

The problem of _____ occurs when interviewers make a decision on the job suitability of applicants within the first few minutes of the interview and spend the balance of the interview looking for evidence to support it.

Snap judgement

Which of the following statements is true about medical examinations and inquiries?

a company may require applicants to take a drug test even before a conditional job offer has been made

How does the compensatory approach combine predictors?

a higher score on one predictor offsets a lower score on another

Mark is unhappy with his new job as a first line supervisor at a call center. Mark finds the job boring and longs for the end of his shift every day. He wants to apply for another job either within or outside the organization. This is an example of:

a poor person/job fit

Which of the following is true of all structured interviews?

a set of standardized questions are asked of all job applicants

Amanda has applied for a job and has taken a number of selection tests. She has not been given a conditional job offer. Which of the following tests can she refuse to take because it will be considered illegal under the ADA?

a step test for endurance

Morgan, the best candidate for the position of director of marketing, has tested positive for the presence of illegal drugs in a hair sample. Given this scenario, the HR manager should:

ask Morgan to submit to a second type of drug test at another laboratory

A(n) _____ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters.

assessment center

Patrick, a job applicant, was asked by his interviewer, "In your previous job, how did you handle employees who were poor performers?" Based on this information, what type of interview did Patrick attend?

behavioral interview

Gerard, a job applicant, was asked to appear for an interview by an organization. Gerard spent the first 15 minutes of the job interview relating details about his education and work experience to the interviewer. This is a _____ interview.

biographical

Kevin, a recent college graduate, applied for a job with a firm which provides security to high- profile individuals. During the selection process, he was given a test for visual memory. Tests such as these are classified as:

cognitive ability tests

Which of the following is a feature about validity?

concurrent validity studies use the employers existing employees to test whether certain predictors are tied to performance level

The great advantage of structured selection interviews over unstructured interviews is their:

consistency in evaluation of candidates

In verifying the identities and credentials of job applicants, employers must use the revised form I-9 for each employee hired and must:

determine whether a job applicant is a US citizen, registered alien, or illegal alien, within 72 hours of hiring

_____ means that the employer or applicant has the right to terminate employment at any time with or without notice or cause (where applicable by state law).

employment-at-will

Greta is the new HR manager at a small company. The previous HR manager had kept every scrap of paper that crossed his desk during the last ten years but Greta is determined to clear out the unnecessary documents. Greta knows she should keep all applications and hiring-related documents and records _____ before they can be discarded.

for three years

Which of the following is a fundamental purpose of an application form?

it acts as a basic employee record for applicants who are eventually hired

Kent and Julie are both recruiters for Sunspree Corp. When both of them interview the same applicant, they often find that they have different opinions about the applicant's potential as a future high performer for Sunspree. Kent and Julie demonstrate:

low inter-rater reliability

More than anything else, placement of human resources should be seen as a(n):

matching process

HR professionals are least likely to make the final hiring decisions when _____ positions are filled.

middle-management

Lack of fit between a person and a job is most likely to result from:

mistakes in evaluating the persons KSAs

In the _____ approach for combining predictors, a minimum cutoff score is set on each predictor, and to be considered, each minimum level must be "passed."

multiple hurdles

A school district hired a school bus driver without conducting a multi-state criminal background check; a background check was conducted only in the state in which the school was located. Subsequently, the school bus driver was convicted of kidnapping one of the children who traveled in his bus. The prosecution in the case revealed that the driver had been convicted ten years ago for a similar case in another state. The school district is guilty of:

negligent hiring

Angus has been a bus driver for a tour bus company for the last 15 years and has an excellent driving record. Last year, Angus was on medical leave for 8 weeks due to a back injury which has left him in chronic pain. If Angus has an accident while driving one of the tour buses because of the effects of his prescription pain medication and if passengers are injured, the company might be liable for:

negligent retention

Anthony was interviewing an applicant to be a volunteer docent (instructor and tour guide) for a large art museum. During the course of the interview, the applicant began to discuss her interest in introducing young children to great works of art. Anthony followed up with several questions about how young children react to art, why she felt early exposure to art was important, and how she would design situations for children to experience art. Anthony was conducting a _____ interview.

nondirective

The position for City Manager of Scenic River attracted many applicants. As part of the selection process, the applicants each appeared one-by-one before the entire Scenic River Board of Aldermen for an interview. This is an example of a _____ interview.

panel

Voltra Inc. is planning to fill a number of openings for entry-level professionals. The selection process is quite extensive and includes several levels of individual interviews, panel interviews, psychological tests, and general ability tests. Much of the interview time is spent on the applicant's philosophy of life and work. Voltra is highly concerned about:

person/organization fit

The purpose of selection is _____, fitting a person to the right job.

placement

Jill graduated with an MBA during a severe economic recession. She accepted a job as a trainer for a major national bank. Jill was one of the top candidates when she was hired by the bank. Three months into her job, she feels that the individual bank customers are not valued, and that the bank engages in misleading advertising. This is an example of:

poor person/organization fit

For the last five years, the HR manager at Fresh Foods has been asking all applicants to appear for a test. The HR manager now intends to study the correlation between the test scores of those employees that were hired and their performance appraisals and promotion records, and whether they have stayed with the firm or have left. The HR manager is conducting a:

predictive validity test

Mary, the recruiter for Aurora Borealis Lighting Inc., decides to hire an individual who has the ability to learn on the job. They estimate it will be two years before the new hire will be fully productive. Consequently, they are looking to hire a person who will be with the company for at least four or five years. Mary suggests that they only hire applicants who have been with their previous employers for at least two years, and who have not changed their jobs too frequently. Mary's suggestion is an example of a:

predictor of selection criteria

Measurable or visible indicators of selection criteria are called:

predictors

A new Gulf Coast casino plans to hire over 1,000 employees for its new resort. The casino's HR department requires applicants to complete an online questionnaire which is later analyzed using computer software and only those applicants who have previously worked in hotels and casinos are considered eligible for the next step in the hiring process. This is an example of a:

preemployment screening process

_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.

psychomotor tests

The purpose of a _____ is to give applicants an accurate idea of the positive and negative aspects of a job so that they can more accurately evaluate the employment situation.

realistic job preview

The _____ of a test is the extent to which a predictor repeatedly produces the same results over time.

reliability

The process of choosing individuals with correct qualifications to fill jobs in an organization is called _____.

selection

Ability, intelligence, and conscientiousness are all examples of:

selection criteria

The purpose of a(n) _____ is to obtain additional information on a candidate and to clarify information gathered throughout the selection process.

selection interview

Carrie phoned an applicant's former supervisor for a reference. The supervisor refuses to give any information about the former employee. What mistake may Carrie have made?

she did not get a signed consent form from the applicant releasing the former supervisor from liability

Which of the following occurs when interviewers favor or select people whom they believe to be like themselves on the basis of a variety of personal factors?

similarity bias

In her interview for a position as a bartender at a luxury hotel bar, Megan was asked "What would you do if one of the customers started slurring her words and began making off-color jokes that other customers in the bar could hear?" Such types of questions are typically asked in _____ interviews.

situational

The selection process for hiring the assistant to the mayor of a large city includes giving the finalists three hypothetical crisis scenarios. One deals with a terrorist threat at a sporting event, another deals with a plane crash at the airport, and the third deals with a major earthquake. Each candidate must describe her/his approach to handling the crisis, which will be recorded and evaluated by a panel. This is an example of a:

situational interview

Gisela has just finished her interview with the managing editor of a large city newspaper. She is shaken and upset because the editor talked about her educational background in an insulting tone. He also pressured her to answer confusing questions without allowing her time to collect her thoughts. Given this scenario, Gisela most likely attended a _____ interview.

stress

The _____ interview is more reliable and valid than the others types of interviews.

structured

The interior decorators, designers, and architects of WorldKraft Design work together in self- managing work groups. This structure is key to the organization's culture, and it is important that new hires fit in with the work group to which they are assigned. In this case, it would be wise to use:

team interviews

In selection, validity refers to:

the correlation between a predictor and job performance

For the position of firefighter in Redville, the physical requirements are rigorous and the selection process involves many ability tests. Mark has a hearing impairment. This impairment alone caused him to be disqualified, even though Mark passed all the other physical tests and pencil-and-paper tests that were conducted earlier. This is an example of:

the multiple hurdles approach of combining predictors

What is the main purpose of preemployment screening?

to determine if applicants meet the minimum qualifications for job openings

The main legal reason for performing a thorough background check of all applicants is:

to protect the organization against charges of negligent hiring

What is the main purpose of an applicant flow form?

to report applicant demographic data to the EEOC

Roger, a new HR manager at Charlemagne Tools Inc., examines the application form that the company has been using for the last two years. According to the guidelines set by the EEOC and various court decisions, which of the following is an illegal question in the application form?

who should we contact in case of emergency?

An "in-basket" test is an example of a _____ test.

work sample