Info Systems Exam 1

How do managers use personal computers for their business needs? More than one answer may be correct.

-Creating and using databases and spreadsheets - Communicating via e-mail

Select all that apply Select two options that are point-of-sale (POS) station output devices.

-Speaker -Thermal printer

A company uses an HR management system with artificial intelligence that scans resumes for specific colleges attended and previous employers that are known for breeding successful talent. Any resumes without these colleges or previous employers are not sent on to the HR manager to be contacted for an interview. What function is this HR management system helping the company perform?

Recruiting

Select all that apply Select three options that describe advancements made in point-of-sale (POS) system software in the 1990s (in addition to in-store sales and tax tracking).

-Across-chain sales and inventory tracking -Stronger connection with customers -Immediate communication with internal financial teams

An electrical company is considering opening a new location in North Idaho. In order to determine the size of the new location, it uses its HR management system to determine the number of employees to transfer from other locations, how many new employees it would like to hire for that location, and what each employees' role would be. What function is this HR management system helping the company perform?

Forecasting

What is the main purpose of a decision support system?

Help manage processes involving a variety of quickly changing inputs

What is the key role of a client-server network in business?

To provide personal computer users secured access to shared data.

At the time cash registers were invented, "ringing up" a customer meant _____.

a cash register rang each time the cash drawer was opened, alerting a shop owner of register activity

The primary advantage of mainframes computers is that they ______.

allow modifications to system capacity while the system is in use

Cloud computing can best be described as ______.

using the Internet to store and access resources

Select all that apply Select three circumstances that describe when one might use mainframe computers.

-A company seeking better operational efficiency. -An airline taking reservations. -A warehouse restocking a recently published book.

Select all that apply Select three options that are examples of how client-server networks are used.

-Data storage -Data backup -Printing from a shared computer

Select all that apply Which three of the following are key benefits of electronic point-of-sales (POS) stations?

-Decreased customer wait time -Increased accuracy -Increased information available to managers

Select all that apply What are three advantages of using personal computers in business?

-Flexibility of use -Efficiency -Improved team communications

Select all that apply Which two of the following are reasons why employee scheduling software was originally developed?

-Improve the quality of employee performance -Make the execution of management policies more consistent

In which of the following scenarios is a learning management system (LMS) being used to document student activity?

Students have a semester-long project that they are required to submit in stages through their LMS. OR Before the semester begins, a professor aligns the syllabus with the LMS so that students receive automated reminders about required readings and when essays are due.

Mechanical cash registers were first created to _______.

make it more difficult for employees to steal money

Select all that apply Which three of the following are examples of a business that would benefit from scheduling software?

-A daycare center that is open Monday through Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have two teachers present at all times. No employee may work more than 40 hours per week. -A restaurant that is open for lunch and dinner and has a full bar staffed with a bartender. There are 50 tables in the restaurant and each server is responsible for no more than five tables at a time. -A national drugstore chain whose policy is that there must be two cashiers, one stock person, and one manager or assistant manager working per shift.

Select all that apply Select three options that describe benefits of cloud computing.

-Affordability for business use -Flexibility of user devices -Access to applications software

An advertising campaign for a hair removal product placed ads on different websites. The ad on each website listed a unique URL where customers could go to buy the product; otherwise the content was the same. A marketing manager needs to place ad buys for the next quarter and wants to focus all of his advertising dollars on the previous quarter's top revenue-generating websites. He uses the company's marketing information system (MKIS) to determine which URLs generated the most revenue. This is an example of using an MKIS to ______.

evaluate the return on investment for each ad placement in a marketing

Select all that apply Which three of the following are components of supply chain management systems?

-Ability to create and process purchase orders -Manage inventory in real time -Forecast future inventory needs

Select all that apply What are two advantages that made mainframe-based POS stations among the first commercially available local area networks?

-Ongoing backup of data generated by each POS station -Communication between POS stations within a store

Select all that apply In which two of the following situations would an executive support system (ESS) be most helpful?

-R&D must provide sales with clear information about a new product. -Vice-presidents require detailed reports from all divisions for a merger decision.

Select all that apply Which two of the following are examples of managers using a decision support system?

-A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms. -A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time.

Select all that apply Which two of the following problems may be solved with the capabilities of an ERP system?

-A manufacturer must coordinate its new production line with elements of its supply chain. -An apparel firm needs to know how directly its marketing and advertising efforts effect sales.

Select all that apply How have management information systems (MIS) changed the management of organizations? More than one answer may be correct.

-Managers can have more information and data about the organization to help them make smarter decisions. -Managers (and employees) can communicate different types of information in a greater variety of ways.

Management information systems (MIS) for communication have ______.

continued to improve and become more widely used each year

The purpose of executive support systems (ESS) is to ______.

support decision making by compiling and organizing data into clear, usable reports

A business uses enterprise resource planning (ERP) systems to achieve ______.

an integrated MIS system that will strengthen its position in a competitive marketplace

A manager receives word that a large portion of inventory is missing from a shipment to a channel partner. She analyzes the RFID tracking data and determines that this part of the shipment was delivered to the wrong channel partner. Which component of supply chain management experienced a breakdown in this scenario?

Supply chain logistics

A sales manager receives weekly reports on each of the sales representatives they manage. Included in these reports are weekly sales by product, what percentage of the monthly quota the rep has achieved, and the sales ranking of reps compared to other reps in the company. These reports represent what function of a marketing information system (MKIS)?

Distributing sales and marketing information