Interpersonal Communication: Everyday Encounters (Chapter 1)

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Interpersonal Communication Involves Ethical Choices

Principle Three

Interpersonal Communication is Irreversible

Principle Two

Transactional Model

A model of communication as a dynamic process that changes over time and in which participants assume multiple roles.

Interactive Model

A model that represents communication as a feedback process, in which listeners and speakers both simultaneously send and receive messages.

Linear Model

A model that represents communication as a one-way process that flows in one direction, from sender to receiver. Linear models do not capture the dynamism of communication or the active participation of all communicators.

Interpersonal Communication

A selective, systemic process that allows people to reflect and build personal knowledge of one another and create shared meanings .

I-You Communication

Acknowledging one another as more than just objects, but they don't fully engage each other as unique individuals. A majority of our interactions are I-You.

1. Selective 2. Systemic 3. Process 4. Personal Knowledge 5. Meaning Creating

Features of Interpersonal Communication

1. Develop a Range of Skills 2. Adapt Communication Appropriately 3. Engage in Dual Perspective 4. Monitor Your Communication 5. Commit to Ethical Communication

Guidelines for Interpersonal Communication Competence

From bottom to top 1. Physical Needs for survival (Water, Food, Sex). 2. Safety and Protection Needs (Shelter). 3. Belonging Needs (Inclusion, Fun). 4. Self-Esteem Needs (Respect). 5. Self-Actualization Needs.

Maslow's Hierarchy of Needs

1. Linear Models 2. Interactive Models 3. Transactional Models

Models of Interpersonal Communication

Interpersonal Communication Develops and Sustains Relationships

Principle Six

Interpersonal Communication Effectiveness Can Be Learned

Principle Eight

Metacommunication Affects Meaning

Principle Five

People Construct Meanings in Interpersonal Communication

Principle Four

We Cannot NOT Communicate

Principle One

Interpersonal Communication Is Not a Panacea

Principle Seven

Principle One: We Cannot NOT Communicate Principle Two: Interpersonal Communication is Irreversible Principle Three: Interpersonal Communication Involves Ethical Choices Principle Four: People Construct Meanings in Interpersonal Communication Principle Five: Metacommunication Affects Meaning Principle Six: Interpersonal Communication Develops and Sustains Relationships Principle Seven: Interpersonal Communication Is Not a Panacea Principle Eight: Interpersonal Communication Effectiveness Can Be Learned

Principles of Interpersonal Communication

I-Thou Communication

The rarest kind of relationship. The meeting of others in their wholeness and individuality. Instead of dealing with them as occupants of social roles, we see them as unique human beings whom know and accept in their totality.

I-It Communication

Treating others very impersonally, almost as objects. We do not acknowledge the humanity of the other people; we may not even affirm their existence.


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