Intro to Communications Quiz 4

Randy says "I am really bummed out about not getting any job offers." His roommate Lance responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of

paraphrasing.

Listening to enrich our lives so that we can enjoy conversations, music, etc. and not worry about concentrating, organizing, and remembering is what type of listening?

pleasurable

When we listen to a friend's worries, let a romantic partner tell us about problems, counsel a co-worker, or talk with a parent about health concerns, we are engaging in

relational listening.

Derek isn't carefully listening to his dad while they talk on the phone. However, when he hears his dad say, "I put some money for your groceries and gas in your bank account," he perks up and starts paying more attention.

selective listening

Only eight hours after physically receiving a message, most people remember only about what amount of the message?

35 percent

Kyla says to Diane, "I'm so stressed about my grad school applications. I haven't heard back from any of the schools." Diane interjects stating, "Oh well life will be fine, and you don't have to stress or talk about it anymore. I am so over hearing about those applications!" Which of these is Diane doing?

Diversionary interrupting

Mary is studying for her final exams and is quite stressed about getting good grades. Her roommate Anne asks, "Have you finished studying yet?" Mary gets offended and verbally attacks Anne by saying, "Get off my case. I'm doing the best I can to prepare." Anne replies, "Sorry Mary, I was just checking to see how you were doing." Mary's dialogue to Anne could be viewed as

defensive listening.

A noisy room is an example of what obstacle to listening?

environmental distraction

What are the two ways that mindfulness can enhance communication?

increases our understanding of how someone feels and thinks about what they are saying and leads others to express themselves in greater depth

Which of the following is NOT part of the listening process?

judging

When doctors listen with a stethoscope to diagnose heart functioning of chest congestion, they are engaging in which type of listening?

listening to discriminate

Elliot is having trouble listening effectively in his political science class. Usually he listens well in class, but the professor in this case has been presenting information so quickly while simultaneously flipping through an abundance of PowerPoint slides, that Elliot doesn't know where to focus his energies. This is an example of Elliot experiencing

message overload.

While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?

minimal encouragers

As soon as the news program begins an interview with the President of the United States, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores ability to listen is being hindered by

prejudgment.

David had his laptop open, was working on a paper and checking out his favorite set of websites. All of a sudden his phone rings and it is his mother. So, during the conversation with his mother, he answers by saying, "ummm hmmm," "yeah," "sure," "ummm hmmm" all because he was really focused on the websites open on his laptop. David is engaged in

pseudolistening

While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just come in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of

selective listening.