Intro to Info Systems Exam 3

What is a project charter?

A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

What is COTS?

A software package or solution that is purchased to support one or more business functions and information systems

What is a project management office (PMO)?

An internal department that oversees all organizational projects.

What is the second step in the SDLC?

Analysis

An organization must identify what it wants to do and how it is going to do it. What does the "how" part of this question focus on?

Analysis of project risks

The project management role has several responsibilities in the area of time. Which of the following represent these areas for time?

Quality, methodology

What are project objectives?

Quantifiable criteria that must be met for the project to be considered a success

Which of the following is NOT a phase in the SDLC?

RFP

What is a project milestone?

Represent key dates when a certain group of activities must be performed.

What contains the final set of business requirements, prioritized in order of business importance?

Requirements definition document

Which of the following is a performed by a CCB?

Responsible for approving or rejecting all change requests

Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?

RivalWatch

What is the study of the impact that changes in one (or more) parts of the model have on other parts of the model?

Sensitivity analysis

What is the system users' actual signatures indicating they approve all of the business requirements?

Sign-off

What are project constraints?

Specific factors that can limit options

What do SMART criteria for successful objective creation include?

Specific, measurable, agreed upon, realistic, time framed

Which of the following is not a guideline for effectively dealing with change management?

Stop change

In which phase is it most expensive to make a system change?

Testing

What is slice-and-dice capability?

The ability to look at information from different perspectives

What is the critical path?

The path from start to finish that passes through all the tasks that are critical to completing the project in the shortest amount of time

Poor planning is the most significant reason for projects failing.

True

Project stakeholders are individuals and organizations actively involved in the project or whose interests might be affacted as a result of project execution of project completion.

True

Risk management is the process of proactive and ongoing identification, analysis, and response to risk factors.

True

Which of the following is not a common type of test performed during system testing?

Adaptive testing

An organization must identify what it wants to do and how it is going to do it. What does the "what" part of this question focus on?

All of the above

What can a model accomplish?

All of the above

Which of the following is a characteristic of a successful project?

All of the above

Which of the following is a quantitative model typically used by a DSS?

All of the above

What is a project manager?

An individual who is an expert in project planning and management

What are project deliverables?

Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

What verifies that all units of code work together and the total system satisfies all of its functional and operational requirements?

Application testing

What is a schedule feasibility study?

Assesses the likelihood that all potential time frames and completion dates will be met

Which of the following is not a key factor an organization should consider when contemplating the buy vs. build decision?

Availability of CASE tools

What represents the detailed set of knowledge worker requests that the system must meet in order to be successful?

Business requirements

The PMI develops procedures and concepts necessary to support the profession of project management. Which of the following is not one of the three areas it focuses on?

Change in business goals during project planning (management)

What is the most important part of the project plan?

Communication

The project management role has several responsibilities in the area of scope. Which of the following represent these areas for scope?

Communication, requirements, changes

Which of the following is not a type of feasibility study?

Critical success factor feasibility study

What is project scope?

Defines the work that must be completed to deliver a product with the specified features and functions

What is the logical relationship that exists between the project tasks, or between a project task and a milestone?

Dependency

Which phase describes the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation?

Design phase

What is a feasibility study?

Determines if the proposed solution is feasible and achievable from a financial, technical, and organizational standpoint

Which of the following is not a technique for choosing strategic projects?

Develop a project plan

Which phase takes all of the detailed design documents from the design phase and transforming them into the actual system?

Development phase

What integrates information from multiple components and tailors the information to individual preferences?

Digital dashboards

What enables users to get details, and details of details of information?

Drill-down

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

EIS, DSS, TPS

What is drill-down capability?

Enables users to get details, and details of details, of information

Who is the person or group who provides the financial resources for the project?

Executive sponsor

The project management role has several responsibilities in the area of cost. Which of the following represent these areas for cost?

Expectations, resources, technology choices

Which of the following is the most commonly used form of AI in the business arena?

Expert system

What are project assumptions?

Factors that are considered to be true, real, or certain without proof or demonstration

A Decision Support System typically relies on external soruces of information while an Executive Information System does not.

False

A project is an ongoing endeavor undertaken to create a unique product or service.

False

An insignifcant number of IT projects are considered failures.

False

Most business managers are also good project managers.

False

Provide training for the system users typically occurs during the testing phase.

False

Sensitivity analysis, what-if analysis, and market basket analysis are the three quantitative models typically used by a DSS.

False

Testing is the fourth phase in the SDLC.

False

The M in the SMART criteria for successful objective creation stands for manageable.

False

The assess project feasibility activity typically occurs during the analysis phase.

False

The triple constraint includes time, cost, and quality.

False

Which of the following is NOT a form of Articficial Intelligence?

Fuzzy Agents

What is the ability to model the information system screens for an entire system using icons, buttons, menus, and submenus?

GUI screen design

What is a simple bar chart that depicts project tasks against a calendar?

Gantt chart

What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?

Genetic algorithm

What finds the inputs necessary to achieve a goal, such as a desired level of output?

Goal-seeking analysis

What is an economic feasibility study?

Identifies the financial benefits and costs associated with the systems development project

What is phased implementation?

Implementing the new system in phases until it is evident that the new system performs correctly and then implementing the remaining phases of the new system

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Intelligent agent

What are various commercial applications of artificial intelligence?

Intelligent system

What is process modeling?

Involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment

What is consolidation?

Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information

What represents a session where employees meet, sometimes for several days, to define or review the business requirements for the system?

JAD session

Which of the following is NOT a strategy for successful project management?

Keep your resume updated

What is a category of AI that attempts to emulate the way the human brain works?

Neural network

Which of the following is a type of transaction processing system?

Order-entry

What is a graphical network model that depicts a project's tasks and the relationships between those tasks?

PERT chart

What type of chart typically displays the critical path?

PERT chart

Which of the following is not a reason for the growth of decision-making information systems?

People no longer have to worry about protecting the corporate asset of organizational information

Which type of maintenance makes changes to enhance the system, which improves such things as processing performance and usability?

Perfective maintenance

What is the first step in the SDLC?

Planning

What is the number one reason that IT projects fall behind schedule or fail?

Poor planning or poor project management

Which of the following is not a characteristic of a well-defined project plan?

Prepared by the project manager

Which of the following is an incorrect enterprise view of information technology?

Processing is OLTP for executives and OLAP for analysts

What is a temporary endeavor undertaken to create a unique product, service, or result?

Project

Which organization develops procedures and concepts necessary to support the profession of project management?

Project Management Institute

What is an internal department that oversees all organizational projects?

Project Management Office

What is any measurable, tangible, verifiable coutcome, result or tiem that is produced to complete a project or part of a project?

Project deliverable

What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements?

Project management

Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion?

Project stakeholders

Which evaluation criteria is an organization using that prioritizes its projects by giving priority to those projects that are in line with the organization's strategic goals and objectives?

Strategic alignment

What are the detailed steps the system must perform along with the expected results of each step?

Test conditions

What are the three primary variables (or triple constraints) in any project?

Time, cost, scope

A project plan should include a "kill switch" or a trigger that enables a project manager to close the project prior to completion.

True

A shopping bot is one of the simplest examples of an intelligent agent.

True

An executive information system is a specialized DSS that supports senior level executives within the organization.

True

Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered in an EIS.

True

Designing the IT infrastructure typically occurs during the design phase.

True

Most of the $1 trillion invested in IT projects worlwide through 2010 will be wasted due to failed projects.

True

Parallel implementation uses both the old and new systems until it is evident that the new system performs correctly.

True

The project management institute develops procedures and concepts necessary to support the profession of project management.

True

The project manager is an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.

True

The ultimate goal of AI is the ability to build a system that can mimic human intelligence.

True

What is one of the most common reasons why systems development projects fail?

Unclear or missing business requirements

Which of the following highlights how to use the system?

User documentation

What is parallel implementation?

Using both the old and new systems until it is evident that the new system performs correctly

Which company has "The Wall of Shaygan", which is a digital dashboard that tracks 100-plus IT systems on a single screen?

Verizon Communications

In a Gantt chart tasks are listed __________ and the project's timeframe is listed ____________.

Vertically, horizontally

What checks the impact of a change in an assumption on the proposed solution?

What-if analysis

What type of training is set in a classroom-type environment and lead by an instructor?

Workshop training

Which of the following is not performed during the implementation phase?

Write detailed business requirements

What is a project?

temporary endeavor undertaken to create a unique product, service, or result