Leadership and Motivation (Chapter 3)

What does crystallized intelligence comprise?

Ability to communicate in written forms Ability to communicate orally Comprehension of information

What causes a general decline in the level of trust that American employees have in their leaders

Breakdown of a traditional family structure Influential leaders putting self-interest over public welfare, repeatedly Decline of a wide range of social structures Lack of shared values and a sense of community

Cruelty

Committing atrocities that inflict physical and/or emotional pain on others

Which of the following social and psychological factors influence the leadership process

Confusion Anxiety

Interpersonal intelligence

Counselors

What should leaders ask themselves to check their level of vitality?

Do I have the required energy for the tasks of leadership?

New Demands

Empower people, generate ideas, coach teams, and develop people

True or false: The greater the sense of urgency, the more effective is employee-centered as opposed to leader-centered decision making.

False

According to management author Charles Handy, identify the new patterns of work that add to the challenge of leadership.

Flextime employees Working at home employees Virtual offices and companies

Traditional duties

Give orders, implement plans, manage individuals, and organize work.

What are the qualities that are common to both effective leaders and followers and are necessary for organizational success?

High involvement Critical thinking

Identify the derailment patterns of a leader.

Inability to build and lead a team Inability to adapt to changing situations, followers, and bosses Failure to build positive relationships with co-workers

Identify the requirements for success that have caused the American workplace to see a general shift from a hierarchy to a community nature of work culture in the last six decades.

Innovative products Quick reaction time Individual initiative

Identify the nature of intelligence.

It is multidimensional. It is complex.

Callousness

Lack of a caring attitude toward the needs of other people

Rigidity

Lack of openness to new ideas and new information

Intemperance

Lack of self-control in personal habits and conduct

Incompetence

Lack of will and/or skill to sustain effective action

According to Stuart Levine and Michael Crom, identify the principles of trust for leadership effectiveness that leaders should follow. (Check all that apply.)

Listen to understand employees. Put their expectations across to employees. Consider employees' perspectives. Care about employees. Try to keep the promises made to employees.

Fluid intelligence

Mental flexibility

Crystallized intelligence

One's lifetime of intellectual attainments

According to research, which of the following factors increases an employee's commitment to organizational decisions?

Participation of employees in decision making

Intrapersonal intelligence

Philosophers

Corruption

Putting self-interest ahead of public interest and the willingness to lie, cheat, or steal

What elements decide the best leadership style?

Qualities of the leader Characteristics of the followers Nature of the situation

What does fluid intelligence comprise?

Reasoning Memory Creative thinking

Which of the following factors helps a leader to develop a team, set the right targets, and achieve high-performance results?

Relevant expertise

What are the important characteristics of followers that affect the leadership process?

Respect for authority Interpersonal trust

bodily-kinesthetic intelligence

Soldiers and gymnasts

What is integrity understood as?

Strength of character Honesty Courage

Which of the following factors determine the force of an action or idea of a leader?

The leader's intelligence style The leader's capability of attracting talented people with specialized skills The leader's ability to create an environment that delivers high-performance work

Identify the characteristics of derailed leaders.

They overmanange. They betray personal trust. They are overly ambitious. They bully their employees.

Which of the following statements is true of the effects of negative leadership behaviors?

They reduce employees' performance and morale.

Identify the ways in which leaders develop preferred styles of leading.

Through personal experience By following others Through formal training

Identify a traditional duty of leaders.

To implement plans

True or false: An important trait of a leader is genuine enthusiasm.

True

What are the characteristics of people who are led easily?

Trusting

What causes leaders to accept the duties of leadership?

Vision

What causes employees to lose respect for their leaders?

When their leaders' knowledge of the job is not up-to-date When their leaders constantly rely on others to make decisions When their leaders constantly rely on others while giving guidance

Divergent thinking

Where there are many right answers

Convergent thinking

Where there is one right answer

How should a leader treat his or her employees?

With concern

Crystallized intelligence is demonstrated by one's ______.

accumulated facts about the world

Leaders cannot develop empathy for their employees if they ______.

are preoccupied emotionally with their own personal problems

Intelligence is concerned with the ______ ability of an individual.

cognitive

Leaders with participative leadership style ______.

consider their followers' ideas while making final decisions

Persistence refers to a leader's ______.

determination to see tough tasks through to completion

A leader from a large organization ______.

devotes efforts primarily to the organization's public image

The leadership style that encourages leader-centered decision making is known as the ______.

directive style

A good leader must assume the role of a(n) ______.

director and motivator

A leader who is callous is said to ______.

discount the needs of others

A leader's judgment and objectivity is questioned when he or she ______.

displays emotional instability

If employees know that their leader cares about them, they will ______.

ensure that they do all that is expected from them

A form of persuasiveness that causes others to become interested and willing to accept the leaders' initiatives is known as ______.

enthusiasm

True or false: In his book The Age of Unreason, management author Charles Handy described the "shamrock" organization as an organization supported by one dynamic workforce.

false

True or false: A leader of a small organization functions either as a salesperson or as a production manager.

false. Small organizations need a leader who is both a salesperson and a production manager.

In the past, leaders at the workplace used to be taskmasters who ______.

forced employees to obey or face the consequences

In the ______ style of leading, a leader presents problems with some boundaries and lets his or her followers make final decisions.

free-rein

Leaders are said to be charismatic if they ______.

get others to follow them by generating interest

A vision enables a leader to ______.

identify what needs to be done

People believe that success in their own time and in their own culture is enabled by ______.

intelligence

Ability, as a quality of leadership, means a leader should ______.

know the job

According to leadership studies, a directive and task orientation is required when the work duties are _____.

loosely defined

In order to achieve organizational goals, modern managers ______.

motivate employees to perform in the best way

In terms of decision making, directive leaders' styles may not suit free-rein followers because free-rein followers ______.

perform best on independent projects

In terms of the quality of persistence, leaders should ask themselves if they ______.

possess the self-drive to overcome adversity even when others lose their will

If a leader remains calm and acts intelligently under pressure, it means that he or she is ______.

self-confident

Leadership effectiveness is in direct proportion to the leader's ______.

strength of commitment

Leaders, after finding that their employees are missing deadlines or deviating from standard practices, should ______.

talk to their employees and ask them what is happening

A characteristic of fluid intelligence is that it ______.

tends to decrease as individuals age

Fluid intelligence is demonstrated by ______.

the ability to process information rapidly

Participative followers perform well when ______.

there is open communication

Integrity, in a leader, leads to ______.

trust