Leadership Ch 5

Which of the following is a criticism of situational approach?

It does not address how commitment and competence integrate into development levels.

Who focused on leaders matching their styles to the competence and commitment of employees?

Hersey and Blanchard

Which of the following would a leader using the situational approach not ask when determining the nature of the situation?

How can I best alter the styles of the followers?

Followers who have little skill for the task but are very motivated in getting the task done are ______.

D1

I prefer to tell my staff what to do and rarely integrate them in the decision-making process. Which of my followers will benefit most from my use of these behaviors?

D1

I prefer to use a low level of supportive leader behaviors and high directive behaviors with all of my followers. Which of my followers will benefit most from my use of these behaviors?

D1

Low in competence and high in commitment ______.

D1

You recently were promoted to a new position and are very excited, but you have little to no experience with numerous aspects of the new position. According to the situational model, your level of development is ______.

D1

Followers who have some ability to complete a task but lack motivation about the task are ______.

D2

I tend to tell my staff what to do and how to do it while I encourage them and ask them for input about the goals of our organization. Which of my followers will benefit most from my use of these behaviors?

D2

Some competence but low commitment ______.

D2

You have been employed at your organization for some time and are starting to gain the necessary skills associated with your position but have trouble staying as motivated as you used to be. According to the situational model, your level of development is ______.

D2

As a recent graduate from the top chemistry program in the country, you quickly receive a position with a chemical company and are given a high-salary position. You are nervous and feel that you need more experience or assistance to meet organizational standards. According to the situational model, your level of development is ______.

D3

Followers who are quite competent to complete tasks but lack the commitment to do so are ______.

D3

Followers who are highly motivated, committed, and motivated to accomplish tasks are ______.

D4

You were recently hired into an organization that you have always wanted to work at, and in addition, your education and experience complement your new position perfectly. According to the situational model, your level of development is ______.

D4

Which of the following statements best describes situational leadership?

Different situations demand different kinds of leadership

Which of the following would a leader ask when determining the commitment level of a follower?

Do the followers have the desire to complete the task?

In a study by Arvidsson and colleagues on situational leadership using air traffic controllers as the subjects, researchers found the least often used leadership style was ______.

S1

In a study by Arvidsson and colleagues on situational leadership using air traffic controllers as the subjects, researchers found the most often used leadership style was ______.

S3

You are the owner of a small catering company and have recently hired a skilled baker to complement your staff. When business is slow, however, you need the baker to help prepare other kinds of foods. Some of the processes (like deboning fish and preparing soup stock) are complicated and require detailed training. What style should you use under these circumstances?

Style 1

You are the leader of a small jazz band composed of four of your peers who have never been in a jazz group before. As the leader of the band, you have been very straightforward about how the band will function. You have clearly described each of the members' roles, and they are starting to catch on to how the group works. What style do you exhibit next?

Style 2

You are leader of a group project for a class. The other group members seem insecure about whether they can complete the project, but it is apparent that they are competent enough to do a good job. In prior meetings you have been coaching them on the project. Based on SLII, which leadership style should you exhibit at the next meeting?

Style 3

Because of the lack of research studies associated with situational leadership, there are questions concerning its theoretical basis. Which of the following is not one of these questions?

Why are there limited doctoral dissertations done on the situational approach?

The highly committed follower who just has not figured out how to do his job benefits from ______.

a leader who directs tasks carefully

A follower with low-level motivation and mid-to-high level ability to complete the job benefits from ______.

a leader who provides a high level of support

The highly competent, highly committed follower benefits from ______.

a leader who stays out of the day-to-day tasks and provides low levels of support

Supportive leader behaviors help group members by ______.

asking for input

Followers can move back and forth along the developmental continuum, therefore leaders should ______.

be flexible in their leadership behavior

Questionnaires on situational leadership often ask for respondents to look at specific applications of leadership styles within situations, which may result in _____.

biased results in favor of situational leadership

Which leadership style includes a high level of support and also is one in which the leader makes the final decision about goal accomplishment?

coaching

You are the executive director of the local animal humane society. A staff member you supervise has been working at the society for less than one year. At the 6-month, you discuss with this employee that they seem to have mastered the basic tasks of the job but not the more difficult tasks. You have noticed lately that they seem a bit disillusioned about the job and the process of caring for these animals that seem so sad to be in the facility. Based on the Situational Leadership Approach, which leadership style should you exhibit?

coaching

You communicate well with your followers by encouraging their work and helping them plan out their daily tasks. Which leader behavioral style are you using?

coaching

A leader who emphasizes communication with followers in both achieving goals as well as meeting social needs would best be described as possessing ______.

coaching style

Follower development level in SLII is determined by level of ______.

competence and commitment

In the SLII model, leaders evaluate how ______ and ______ followers are to perform a task.

competent and committed

You have recently been made a department head of the new regional office. In getting to know your departmental staff, you have noticed that one of your inexperienced employees is not following through on assigned tasks. She is enthused about her new job and wants to get ahead in the organization. Which alternative represents the most effective leadership style?

define the steps necessary to complete the assigned tasks and monitor her performance frequently

A highly committed follower who does his job consistently well needs which type of leader?

delegating

The D4 follower needs which type of leader?

delegating

You are the executive director of the local animal humane society. The staff you supervise have been working at the society for more than two years and you have given them consistently excellent performance appraisals at the last two annual reviews. You have noticed lately that they have brought new ideas to you for ways to improve customer service and animal care and that they are excited about helping new staff get accustomed to the workplace. Based on the Situational Leadership Approach, which leadership style should you exhibit?

delegating

You communicate with your followers when necessary and provide direction if followers ask for it but day-to-day control of the decisions and work are left to your followers. You are using which leader behavioral style?

delegating

Once a group has established a plan of action toward achieving its goals, the supervisor allows the group to carry out the plan with little to no involvement. This is an example of ______.

delegating approach

A leader who lets followers take responsibility for task accomplishment and has less involvement with followers is using ______.

delegating behaviors

As the executive director of the local animal humane society, you work with several employees who are at varying levels of experience in working with animal welfare issues and with varying degrees of motivation to continue this important work. Using situational leadership concepts, you should

demonstrate a high degree of flexibility in your style to each staff member

You are the executive director of the local animal humane society. You hired a staff member four weeks ago. You notice this new employee cheerfully interacting with other staff and potential adopters and daily attempting to learn new tasks. It is clear this employee needs more time and help learning the correct policies and methods to complete the work, and when you share this information, the employee readily accepts these directions. Based on the Situational Leadership Approach, which leadership style should you exhibit?

directing

A leader who gives followers instructions about how and when goals should be achieved and supervises them carefully is using ______.

directing behaviors

The situational approach labels leaders' styles specifically as ______.

directive and supportive

Compared to the trait approach, the situational approach ______.

suggests leaders need to be fluid not fixed

Jocelyn is struggling to grasp the process of a new job you have given her. She states she understands the outcome of the project, but not how to start the project. She looks miserable and uninterested in trying to start the project. Which alternative represents the most effective leadership style you should use with Jocelyn

discuss the initial steps and ask her for input on alternative ways she could get started

Situational approach to leadership ______.

does not account for gender in leader-follower prescriptions

You area a regional manager, and your CEO suggests you use a coaching style with your follower Julio, a junior employee. If you are using the situational leadership approach, you should ______.

encourage Julio and listen to his needs but still direct decisions on the goals

When the leader tries to apply the right style of behavior to the situation he or she ______.

first diagnoses, then adjusts appropriately

A leader applying the situational approach would ______.

focus on assessing and adapting to followers' needs in the workplace

Research by Zigarmi and Roberts (2017) suggested that followers feel positive about their job when ______.

followers perceive a match between their own needs and their leader's behavior

Adjusting leadership styles is based on the assumption that ______.

followers' skills and motivation vary over time

Commitment in the situational leadership approach can be defined as ______.

having motivation and confidence in doing the work

If followers are low in competence and high in commitment, a leader should adopt which style?

high-directive and low-supportive style

The situational leadership approach ______.

is one of the more widely recognized leadership approaches

The situational approach ______.

is used widely in leadership training and development

Which of the following is a strength of the situational leadership approach?

it is perceived as a useful model of leadership training and development

Which best describes the reason situational leadership is so practical for managers to use?

it is straightforward

Which of the following is considered a strength of the situational approach?

its extensive use in leadership training and development

In situational leadership ______.

leaders match their styles to the subordinate development levels

The SLII model is divided into two parts: ______.

leadership style and follower development level

The directive and supportive behaviors in situational approach ______.

must be applied together depending on the followers' needs

Competence in the situational leadership approach can be defined as ______.

possessing the skills necessary to complete the task

The situational approach requires leaders to ______.

practice great flexibility

It is accurate to say that Situational Leadership II (SLII) is primarily ______.

prescriptive

Early versions of the SLII model, developmental levels of followers were referred to as ______.

readiness or maturity

Leaders evaluate the competence and commitment of followers in which leadership theory?

situational

You are president of a large corporation. At a typical monthly meeting, each of your vice presidents gives standard area reports. In the past, these reports have been good, and the VPs seem satisfied about their work. Based on SLII, which leadership style should you exhibit at the next meeting?

style 4

You are the executive director of the local animal humane society. A staff member you supervise has been working at the society for about one year. At the annual performance evaluation review, you share that you are pleased to see the employee has mastered both the basic and more difficult tasks of the job. You notice, however, that this employee still lacks the confidence and motivation to take on new tasks. Based on the Situational Leadership Approach, which leadership style should you exhibit?

supporting

Allowing a group of employees to run the daily operations of the organization while the supervisor remains out of the picture unless he is needed to solve problems, listen to concerns, give praise, and provide feedback is best explained with ______.

supporting approach

A leader who gives recognition and social support to followers is using ______.

supporting behaviors

In SLII, leaders use different degrees of ______ and ______ to meet the needs of followers.

supportive and directive behaviors

Which of the following would not be considered a strength of the situational approach?

takes the influence of gender into account during leader-follower situations

Situational leadership comprises both directive and supportive dimensions ______.

that are behaviorally similar to task and relationship behaviors in the behavioral approach

The development level in the SLII model is ______.

the degree to which followers have the capability and motivation for task accomplishment

You are the leader of a group project for a class in which you previously have successfully used coaching style. Now the group members seem very insecure about whether they can complete the project, but it is apparent that they have learned a lot about how to do the project and are now quite competent to do a good job. You decide to switch to a supporting style. Why did you make this switch?

the followers moved up in competence

Leaders adjust their styles based on ______.

the level of motivation and competency of their followers