Leadership - UARK MGMT 4253

The interactional framework for analyzing leadership includes A) followers, leaders, and situations. B) individuals, groups, and organizations. C) individual followers, groups, and leaders. D) first-level supervisors, mid-level managers, and top-level leaders.

A Followers, leaders, and situations.

In the OCEAN model, the personality dimension that is concerned with curiosity, innovative thinking, and assimilating new information is known as A) openness to experience. B) extraversion. C) conscientiousness. D) neuroticism.

A Openness to experience

According to the OCEAN model, individuals who appear as insensitive, socially clueless, pessimistic, cold, and grumpy are most likely to score low in A) leadership competence. B) agreeableness. C) neuroticism. D) charisma.

B Agreeableness

Which of the following terms is most likely defined as the ability to intentionally pay attention to the present moment while letting go of judgment? A) conscientiousness B) mindfulness C) assertiveness D) mobilization

B Mindfulness

__________ involves reinterpreting otherwise immoral behavior in terms of a higher purpose. A) Advantageous comparison B) Moral justification C) Displacement of responsibility D) Euphemistic labeling

B Moral Justification

Which of the following best describes ethics? A) an appreciation of laws B) principles of right conduct C) a sense of organizational purpose D) modes of intrapersonal behavior

B Principles of right conduct

A leader who has developed close interpersonal relationships with followers generally uses his or her __________ power to influence them. A) legitimate B) referent C) coercive D) reward

B Referent

Our guest speaker Vince Robinson held leadership positions at which company? (there are 2 correct answers pick one) A) Walmart B) Nestle USA C) Kraft Heinz D) Proctor & Gamble

B or D Nestle USA and Proctor & Gamble

Which of the following words is most often associated with the word "management"? A) dynamism B) risk taking C) efficiency D) creativity

C Efficiency

According to the Five Factor Model (FFM) or OCEAN model of personality, which of the following dimensions primarily involves behaviors that are highly likely to be exhibited in group settings and are generally concerned with getting ahead in life? A) agreeableness B) conscientiousness C) extraversion D) neuroticism

C Extraversion

A personal relationship in which a more experienced mentor (usually someone two to four levels higher in an organization) acts as a guide, role model, and sponsor of a less experienced protégé is known as: A) evaluating. B) consulting. C) mentoring. D) networking.

C Mentoring

The ability to control others through the fear of punishment or the loss of valued outcomes is known as A) expert power. B) reward power. C) legitimate power. D) coercive power.

D Coercive Power

__________ power is a function of the amount of knowledge one possesses relative to the rest of the members of a group. A) Reward B) Referent C) Coercive D) Expert

D Expert

Individuals who score low on openness to experience tend to be _____. A) strategic B) curious C) imaginative D) tactical

D Tactical

Which of the following generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy? A) the Millennials B) the Veterans C) the Baby Boomers D) the Gen Xers

D The Gen Xers

Which of the following definitions of leadership is fairly comprehensive and helpful? A) actions that focus resources to create desirable opportunities B) the process by which an agent induces a subordinate to behave in a desired manner C) directing and coordinating the work of group members D) the process of influencing an organized group toward accomplishing its goals

D The process of influencing an organized group toward accomplishing its goals

Which of the following is the first step while conducting a GAPS (goals, abilities, perceptions, standards) analysis? A) to identify the standards one's boss or one's organization has for one's career objectives B) to obtain information about one's strengths and development needs by asking others for feedback C) to write a journal that includes specialized knowledge or a number of skills that have helped one succeed in one's previous jobs D) to clearly identify what one wants to do or where one wants to go with one's career over the next year or so

D To clearly identify what one wants to do or where one wants to go with one's career over the next year or so

Leadership is most associated with words like A) consistency. B) planning. C) control. D) vision.

D Vision

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith? A) values, loyalty, consistency, and integrity B) honesty, values, loyalty, and creativity C) creativity, honesty, consistency, and vision D) vision, empathy, consistency, and integrity

D Vision, empathy, consistency, and integrity

Discuss how the values of Gen Xers affect the leadership process in the workplace. Short Answer

Distinctly different view of authority held by Gen Xers. Less interest in leaders who are unable to demonstrate that they can personally produce. They see leadership as eliminating obstacles and giving employees what they need to work well and comfortably. Expect Managers to earn their stripes and not be awarded leadership positions solely off seniority. More of an attitude of skepticism rather than disrespect.

Individuals with high levels of technical competence are unlikely to belong to a leader's in-group. True or False

False

Most emotional intelligence (EQ) researchers agree that emotional intelligence True or False

False

Smart but inexperienced leaders tend to be more effective in stressful situations than less intelligent, experienced leaders. True or False

False

Short Answer Compare and contrast leadership and management.

Management is associated with efficiency, planning, paperwork, procedures, regulation, control, and consistency. Leadership is more associated with risk-taking, dynamic, creativity, change, and vision. Leadership is more value driven activity, while management is not. Leaders do the right things, while managers do things right. Leaders innovate and inspire, managers maintain and control.

Identify and describe the four generations of workers as illustrated by Zemke. Short Answer

The Veterans: Came about during the Great Depression and World War II. They represent a wealth of lore and wisdom. Have been a stabilizing force in organizations for decades. The Baby Boomers: Postwar babies who came about during the age of violent social protests, new lifestyles, and questioning the establishment. They have passion about bringing participation, spirit, heart, and humanity to the workplace. The Gen Xers: Grew up during the Watergate scandal, the energy crisis, high divorce rates, and MTV. This generation is more technologically savvy, independent, and skeptical of institutions and hierarchy. They embrace change and do not believe in job security. More committed to their vocation rather than their organization. They work to live rather than live to work The Millennials: Share an optimism born from parents devoted to bringing their generation to adulthood. They doubt the wisdom of traditional racial and sexual categorizing. They are more interconnected to anyone around the world than ever before.

Choice of clothing can affect one's power and influence. True or False

True

Having a high level of technical competence is important because many leaders, particularly the first-line supervisors, often spend considerable time training followers. True or False

True

Influence tactics refer to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors. True or False

True

Leaders tend to have higher extraversion scores than nonleaders. True or False

True

Leaders ultimately must be judged on the basis of a framework of values, not just in terms of their effectiveness. True or False

True

Leaders who can empathize and get along with others are often more successful than those who cannot. True or False

True

Millennials share an optimism born, perhaps, from having been raised by parents devoted to the task of bringing their generation to adulthood. True or False

True

Power is defined as the ability of an individual to produce effects on others. True or False

True

Research has shown that openness to experience is an important component of leadership effectiveness and seems particularly important at higher organizational levels or for success in overseas assignments. True or False

True

Servant leadership puts an emphasis on listening effectively to others. True or False

True

The study of authentic leadership has gained considerable momentum in the last decade because of the belief that enhancing self-awareness can help people in organizations find more meaning and connection at work. True or False

True

The ultimate test of a servant leader's work is whether those served develop toward being more responsible, caring, and competent individuals. True or False

True

Through a distortion of consequences, people minimize the harm caused by their behavior. True or False

True