Lesson 1-4
A project manager (PM) needs to calculate the return on investment (ROI). The project has generated a revenue of $23,000 with a cost of $108,000. What is the ROI?
-78.70% (Revenue - cost) / Cost * 100
Which communication plan methods ensure the message shared matches reality? (Select all that apply.)
Capturing information / Centralizing Information / Reflecting reality
Which sections are included in an escalation plan? (Select all that apply.)
Category / Level / Escalation owner
A project manager works with a team to develop a web application. Midway through the process, two senior level programmers begin having disagreements about which font type to use on the user interface. Which conflict resolution strategy should be leveraged to arrive at the best case scenario?
Collaborating
Which of the following are considered Scrum values describing how team members should interact and work together? (Select all that apply.)
Commitment / Focus / Openness
What type of data requires communication security where the data has limited access and is only available to authorized users?
Confidential data
What are some of the principles that represent the philosophy and best practices of PRINCE2? (Select all that apply.)
Continued business justification / Learn from experience / Defined roles and responsibilities
Elements of a records management plan flow through a cycle, which includes standards for each stage. What are the stages of the records management plan lifecycle?
Creation, storage and retrieval, and archival and disposition
A project team is meeting to discuss their options for improving and re-designing existing software code. What project management type of performance diagram can incorporate multiple factors and map various outcomes from a single decision?
Decision tree
A project manager (PM) works through the common SDLC phases and has just created a low-function prototype. What phase is next?
Development
A project manager (PM) just received the project scope and activities, and is building their project team. What data point about a potential team member is NOT needed to create other artifacts in the initiation phase?
Employment History
An organization has tasked a project manager (PM) to update the business case. The PM has new data that needs to go into the cost-benefit analysis and risks. What part of the business case does the PM need to update?
Financial overview
An agile team is working with the extreme programming model to develop a web application that needs to be ready within the next 30 days. Recognizing that a highly detailed project plan will be needed, the team elects to use a bar chart where the 30-day timeframe is broken down into daily representations on the x-axis and all tasks/activities are recorded on the y-axis. What productivity tool would help keep the team on task with milestones and specify the tasks needed to reach the milestone events?
Gantt Chart
What is the first step in developing a communication plan?
Identify stakeholders
A team is responsible for purchasing resources for a large construction project. It is their shared responsibility to minimize the possibility of waste and maximize value in the project. Using a purchasing and fiscal perspective, what resource management technique should the team apply to help the project?
Include a summary of assumptions and risks in the financial plan.
A major production company's project manager (PM) is closing a software implementation project. The PM is now responsible for eliciting feedback from the contributors that directly assisted in the creation of the software. The PM is seeking feedback from which influencer role?
Internal customer
A project manager (PM) is working with an agile team that is building small sections at a time and reviewing their progress. In this way, the team can adapt to their approach. For example, the team plans to release their part to production but need to ensure it is the appropriate time. What type of development is this agile framework team implementing?
Iterative and incremental development
A project manager at an information technology (IT) consulting firm has received new tasks to add to the project plan. What are some activities included in creating a responsibility assignment matrix (RAM)? (Select all that apply.)
List the work breakdown structure (WBS) elements or product backlog items (PBIs) in the first column. / List the project team members, stakeholders, and other necessary parties across the top columns. /Assign who is responsible, accountable, consulted, and informed for completing work.
A team is in the planning phase of a large project. The project involves protected intellectual property included in a new video game. What communication security methods will the team need to apply during the planning session? (Select all that apply.)
Nondisclosure agreements / Encrypted communications
A team is working through a Kanban board. What are some activities within the four-part workflow? (Select all that apply.)
Prioritizing and ordering the backlog / Moving items through the workflow, while keeping within WIP / Selecting the top-ordered backlog items and moving it into progress
What is a function of both product owners on agile teams and project managers?
Product owners and project managers both create work for teams.
What is a group of several related projects that have a common objective to accomplish a big goal?
Program
In a business setting, which role is responsible for overseeing a collection of related projects and ensuring they align with the organizational strategy?
Program manager
Which statement defines the project and is created at an early stage to reflect the stakeholders' common understanding of what will be performed in the project?
Project charter
In a software development company, a project manager is responsible for leading a team of personnel in a Matrix Organization. Which of the following characteristics are associated with this type of organizational structure? (Select two)
Project managers have shared responsibilities with functional managers. / Employees may work on multiple projects simultaneously and collaborate with project managers.
What components of the general project information does a project charter include? (Select all that apply.)
Project name / Project Description / Project sponsor
What high-level document shares major progress points, such as new feature rollouts?
Project road maps
A project manager wants to select a productivity tool that will share major progress points, including new feature rollouts and products that would serve well in an executive summary. Which of the following tools would be the best option?
Project roadmap
What is a document that describes how project requirements will be analyzed, documented, and managed throughout the project lifecycle?
Requirements management plan
A project manager (PM) is dividing up responsibilities amongst team members prior to their kickoff meeting. The PM assigned the software team as responsible for development of the core software code. What is included in the responsible category of the RACI chart?
The software team will complete the work.
What type of system combines workflows and user interfaces to create a one-stop experience for support?
Ticketing or case management system
What is the biggest difference between waterfall and agile?
Waterfall is structured, while agile is flexible.
What are the differences between agile and waterfall teams when delivering products? (Select all that apply.)
Waterfall teams deliver the big design up front, while agile teams deliver in small batches. / Waterfall teams deliver customers nearly finished products, while agile teams deliver in iterations or increments.
Different organizational structures give different roles to project managers (PMs). For example, a corporation has a PM responsible for assigning work but does not have budget responsibilities or any official authority over the people doing the work. The PM is in what type of organizational structure?
Weak matrix
A project manager (PM) needs to determine a project's return on investment (ROI). In this case, the project's net profit is $50,000.00, costing $15,000.00. What is the ROI?
333.33% Net Profit / Cost * 100 = 50,000 / 15,000 = 3.33 * 100 = 333.33%
What are some of the responsibilities of a business analyst (BA)? (Select all that apply.)
A business analyst helps define the project. / A business analyst gathers business and technical requirements. / A business analyst assists with testing and validation.
Which of the following is the most critical for the project manager (PM) to share with leaders to obtain approval to start a project and secure funding and resources?
A business case
A PM is tasked with hosting an upcoming client meeting to discuss next quarter's project proposals and wants to initiate/moderate a focus group to research potential opportunities to discuss in this meeting. What is a true statement regarding moderator techniques used to facilitate focus groups? (Select the best three choices.)
A single-moderator focus group uses one moderator to facilitate the session and monitors interactions. / A dual-moderator focus group employs two moderators where one serves as the lead facilitator and the second serves as a QA. / A two-way focus group allows one group to observe another focus group's session to gain more perspective.
A project manager (PM) is working on a project with a flexible budget and has just defined cost inputs and parameters at the start of the project. The PM is working on what type of project?
Agile project
What are examples of artifacts that a project manager should include in the records management plan? (Select all that apply.)
The approved project budget / Audit results covering the duration of the project / Facility certifications for space used to conduct project business
A project manager (PM) has just assembled the project team. The PM needs to start the next process and build the organizational chart. What are the sections in a project organizational chart that typically include high-level individuals responsible for oversight, guidance, and funding of the project? (Select all that apply.)
Sponsor / Steering committee
A project manager's assistant has calculated many financial aspects of the business case. The project manager (PM) has asked the assistant to determine ESGs for a major water plant facility. What would the assistant add for governance?
Stakeholder engagement
What management strategy organizes project management activities with the PM as the primary audience?
Stakeholder engagement plan
What type of communication is also referred to as real-time communication?
Synchronous communication
A geographically dispersed team frequently collaborates through teleconferencing software. The software is commonly used in the United States, but team members in Europe are unfamiliar with the platform, which is causing difficulties in connecting and using the software. What type of communication challenge is the team facing?
Technological factors
