Lesson 5 Quiz

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Jodie's computer is acting unusually sluggish today. She calls you, an IT technician, to see if you can find out what's going on and how to improve her computer's performance. You run Task Manager on Jodie's computer and find that a suspicious application has nearly 90% CPU utilization. Which of the following actions can you take from Task Manager to immediately stop the application from running?

Right-click > End task

You have just completed installing an application from the Microsoft Store on your Windows 11 workstation. Which of the following can you use to access and manage your newly-installed application? (Select two.)

Right-click the Start menu's application tile. Right-click Start and select Apps & Features

Which of the following settings can you modify in the Time & Language category in the Windows 10 Settings app? (Select three.)

Show additional calendars in the taskbar Choose the language you speak with your device Choose the language you speak with your device

Your job functions have recently changed. As a result, you find that you need to work with more programs running on your Windows computer at the same time. As a result, you're now starting to receive error messages warning you of low virtual memory, but there's no additional RAM that can be added to your computer. Which of the following Control Panel utilities would BEST allow you to eliminate or reduce the number of error messages?

System

You have an application that you would like to run on your Windows workstation every Monday at 3:00 p.m. Which tool would you use to configure the application to run automatically?

Task Scheduler

Tyler has a computer with a Windows 32-bit operating system. He wants to install an application that requires a 64-bit operating system. Which of the following is likely to happen if he tries to install it anyway?

The installation will fail.

Jesse, a professional graphic designer, has just installed a new application on his system, which needs a lot of memory for timely processing and high-quality images. Jesse's computer has an integrated graphics card. Which of the following is MOST likely to happen when Jesse runs the application on his computer?

The whole system will run slowly.

True or False: Processor utilization is the amount (percentage) of time the processor spends doing non-idle tasks.

True

True or False: The average disk queue length tells you the number of read and write requests that are typically waiting to be processed.

True

In which of the following Windows 10 Settings app categories can you find reports on your device's health?

Update & Security

You have an application that renders videos for your online business. You want to make sure that the application continues to receive adequate attention from the system CPU, even if you open other applications.

Use Task manager to modify the process priority

Frank is running a program called FrameMaker on his Windows computer. While trying to import graphics into this program, he sees a spinning wheel for a long time. When Frank clicks on the application, a message is displayed that indicates that the application is not responding. Which of the following Microsoft command line tools can BEST shut down the application?

taskkill

Under which Windows 10 Settings app category can you choose battery options when you want to watch movies and videos on battery power?

Apps

You have a business where employees are often called away from their desks for 30 minutes or more at a time. Many do not shut down or lock their computers before walking away because they don't want to take time to log on again when they return. Which of the following options from the Windows 10 Settings app is the BEST choice for keeping these computers secure considering the employees' behavior and situation?

B) You have a business where employees are often called away from their desks for 30 minutes or more at a time. Many do not shut down or lock their computers before walking away because they don't want to take time to log on again when they return.

You have just installed a new video card in your friend Mark's computer. When you power on the computer, Windows automatically detects the new device and tries to locate an applicable device driver. Unfortunately, Windows cannot locate the required driver. Which of the following is the BEST Control Panel administrative tool to fix Mark's computer?

Computer Management

You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 10. Your organization relies on a particular application, which worked correctly on Windows 7, but now does not run on Windows 10. You have checked the application vendor's website, but they do not provide a Windows 10 update. What are your options for running the application? (Select two.)

Create a virtual computer that runs Windows 7. Then run the virtual computer each time the application runs. Run the application in Compatibility Mode.

You have used your computer for several years, resulting in a lot of data stored on your hard disk. Lately, your computer's functions have slowed. Which of the following tools is LIKELY to help speed up your computer?

Disk Defragmenter

Where in Windows can you allow an application to use the computer's location?

In Settings under Privacy (Windows 10) or Privacy and security (Windows 11).

You work in the IT department. To perform your daily tasks, you often use many of the available Windows consoles, such as Device Manager, Hyper-V Manager, and Performance Monitor. Although each of these can be accessed from various locations in Windows, you want one location from which these common tools can be accessed. Which of the following system utilities BEST provides this capability?

MMC

You are an IT technician for your company. Rachel, who works at the receptionist desk, thinks her Windows 10 machine is running slowly today and calls you to see if you can speed it up. None of the other employees have called regarding any related issues, so you suspect it is an issue with Rachel's computer, perhaps a malfunctioning application. To help troubleshoot Rachel's computer, you run Task Manager. Which of the following tabs would be the MOST helpful in determining any issues with how the computer is running? (Select two.)

Performance Processes

If you want to change your taskbar from appearing on the bottom of the screen to the right side, under which of the following Windows 10 Settings app categories would you find the setting to change this?

Personalization

Your financial investment company has recently completed development of a custom application for maintaining customer portfolios. You want to install this application on each Windows laptop that was assigned to each investment advisor. Which of the following Windows 11 settings do you need to configure to sideload this custom app?

Privacy & security > For developers > Develop Mode: On

Which tool can you use to display hardware utilization statistics that tell you about your computer's operation?

Resource Monitor

You are a network engineer for a large financial institution. While monitoring a server on your WAN network, you notice that it is experiencing a bottleneck, slow cursor movements, and lagging application function. You want to determine if a particular process is causing the problem. Which of the following tools would BEST help you troubleshoot an issue with a process by providing information such as process ID, status, and threads, as well as how much CPU is being used in real time and the 60-second average of how much CPU utilization is being consumed by each process?

Resource Monitor

Which of the following is the purpose of the Services snap-in?

View and manage software programs running in the background.


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