LOGISTICS CHP 1

According to the textbook, conditions which must be present for successful supply chain management include: a. Short-term company focused performance b. Cooperation among firms c. Vertical Integration d. Corporate contracts regarding performance expectations

b

An internal or external event that causes a disruption or failure of supply chain operations is an example of a. Back-shoring b. Supply chain risk c. Six Sigma quality management d. Bull-whip effect

b

Trends in supply chain management include expansion of the supply chain and decreasing supply chain visibility. a. True b. False

b

Which of the following acronyms is NOT paired with its correct "translation?" a. TQM - Total Quality Management b. TLS - Third-party Logistics Services c. ERP - Enterprise Resource Planning d. JIT - Just-in-Time

b

Which company is experimenting with the management of the final mile of delivery in some markets, using small aerial drones to deliver shoebox-size packages from fulfillment centers? a. UPS b. FedEx c. Zappos d. Amazon

d

Which of the following is a reverse logistics activity: a. Delivering finished goods to your customer b. Managing the quality of products c. Developing a collaborative relationship with your supplier d. Recycling products and components

d

Supply chain management includes the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. It also includes: a. Coordination and collaboration with channel partners b. Program evaluation and review techniques. c. Selling and marketing products d. Human resources and job design

A.

Developed in the 1990's as a popular way of developing radically new business processes in an effort to reduce waste and increase performance is referred to as: a. Benchmarking b. Business process reengineering c. Process integration d. Vertical integration

B.

Which of the following activities would fall under the foundational element of operation? a. Third-party logistics services b. Demand management c. Supplier management d. Distribution network

B.

Which of the following would be considered a third party provider? a. An intermediate component manufacturer b. A Raw materials supplier c. An end product manufacturer d. A firm that leases storage warehousing

D

The bullwhip effect causes an amplification of the variation in the demand pattern along the supply chain. a. True b. False

a

The continuing cycle of erratic demand causing forecasts to include safety stock which in turn magnify supplier forecasts and cause production planning problems is known as: a. Bullwhip effect b. Supply chain management c. Back-shoring d. Process integration

a

When a particular item is in short supply accompanied by rising prices, a firm might find it beneficial to: a. Align itself with one of the suppliers to ensure a continued supply of the scarce item. b. Discontinue buying the product and focus more on cheaper products. c. Purchase the item from a manufacturer who cuts corners and provides a product below market price. d. All of these choices are correct.

a

Which of the following activities allows buyers to assume the supplier will meet certain product quality and service requirements? a. Business process reengineering b. Supplier certification c. Distribution network d. Right-shoring

b

Which of the following can happen as a result of the bullwhip effect? a. Increase in defective products b. Excess costs for each firm in a supply chain c. Quicker distribution to warehouses d. Decreased levels of safety stock

b.

According to the text, the FOUR important elements of the supply chain are: a. Purchasing, manufacturing, logistics, transportation b. Supply, operations, manufacturing, distribution c. Supply, operations, logistics, integration d. Purchasing, manufacturing, transportation, retail stores

c

The following is an example of the bullwhip effect: a. Barkley's products are so successful that it adds a new retailer for distribution b. Barkley's produces a defective product and thus realizes an excessive increase in consumer returns c. Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers d. Barkley's is unhappy with the performance of a distributor which causes a chain-reaction of replacements to companies involved in its supply chain

c

The following strategy is usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities: a. 3PL b. CAPS c. Six Sigma d. MRP II

c

According to the text, which of the following is considered a current trend in supply chain management? a. Using supply chain analytics b. Increasing supply chain visibility c. Both "Using supply chain analytics" and "Increasing supply chain visibility" d. None of these choices are correct.

c.

Lean production is typically associated with which of the following company's production systems? a. Proctor and Gamble b. Samsung c. Toyota d. Kraf

c.