man 320F quiz 3 and 4

Which of the following are recommended team conflict resolution techniques

Compromise,Expand resources ,Focus on shared goals

According to Daniel Pink's research, why do people spend time playing musical instruments on the weekend?

Developing a mastery is intrinsically motivating

Which of the following is a mental or physical impairment that substantially limits one or more major life activity

Disability

Which of the following programs should a company consider that wants to increase extrinsic motivation

Employee recognition

Which of the following says that people will be motivated at work when they perceive that they are being treated fairly?

Equity theory

One of the ways in which affirmative action differs from workplace diversity is that: the: Equal Employment Opportunity Commission oversees the enforcement of affirmative action, where as there is no federal law on agency to oversee diversity Pay, benefits, and job security/organizational financial stability are considered which of the following types of factors that motivate employees?

Extrinsic

Ethan is a manager at an advertising agency. His subordinates find him assertive and energetic. Takes attention away from work by laughing loudly and joking with them. Rarely sits at a desk and walks around socializing. Ethan is an example of an

Extrovert

Jonathan, his boss, feels that William will experience rapid career growth because he is spontaneous and always eager to learn new things. William is broadminded and respects everyone's views. William can be best described as being:

open to experiences

Westwick Inc. is an advertising agency. Its employees are allowed to make decisions and work in ways that will help maximize the agency's benefits. This gives the employees lots of experience and helps them grow in the organization. All the employees are treated equally. This scenario illustrates the concept of:

organizational plurality

At Cuppahmer, a paper carton manufacturing company, only the factory workers who meet their daily targets are eligible for the monthly bonuses that are disbursed along with their salaries. In the context of reinforcement theory of motivation, which of the following intermittent reinforcement schedules does this scenario best illustrate.

Fixed ratio reinforcement schedule

Lauren is appointed as the project manager of a team in a smartphone company. After selecting the members of the team, she conducts a meeting with the new members so that they are acquainted with each other. Following a brief introductory session, Lauren establishes some initial ground rules for the team. This scenario illustrates that Lauren's team is in which stage of team development?

Forming

Kara's employee Sam was injured at work when a shelving unit fell on him. Sam was trying to reach an item on a high shelf by climbing on the shelving unit rather than using a ladder.. Kara would be committing ____ if she blamed the entire incident on sam.

Fundamental attribution error

According to goal setting theory, which of the following is the extent to which a goal is hard or challenging to accomplish?

Goal difficulty

According to which of the following theories do goals energize behavior and also create tension between the goal, which is the desired future state of affairs, and where the employee company is now, in the current state of affairs?

Goal setting theory

In the context of reinforcement contingencies, which of the following is a difference between positive reinforcement and negative reinforcement:

Unlike positive reinforcement, negative reinforcement withholds an unpleasant consequence when employees perform a specific behavior.

Which of the following is an example of an extrinsic reward ?

A promotion to a higher position

While in a staff meeting, Alice listened to her coworkers discuss the reason for last quarter's decrease in sales. All of her co-workers agreed it was due to a new competitor's successful TV advertisements. Although Alice thought it was more likely due to changes in customer service and product quality. Based on the Asche experiment, what is Alice likely to do when the boss asks for her opinion?

Agree with other team members

Cecile is using JCM to redesign jobs for her small team of writers.after carefully analyzing their jobs, she determines that while their jobs are high in skill and variety, tak identify, significance , and feedback, they have little autonomy over their work. Which of the following steps will enable Sarah to improve this aspect of their jobs?

Allowing writers to choose their topics and assignments

Claire is 25 years old. She owns an editorial services firm. Her employee's average age is 30. Claire prefers to hire new graduates and train them instead of hiring experienced people. The age discrimination that claire displays could be because she believes that older workers

Are not interested in learning new things

In the statement, the highway is very busy at 5pm, and is scary to drive on, so I will wait until 7pm to go home, " the phrase wait until 7pm" represents the ____ component of an attitude.

Behavioral

Organizations that fail to upload affirmative action laws may be required to

Hire, promote, or give back pay to those note hired or promoted

In which of the following scenarios should teams not be used?

If the job can be done by people working independently

Wyatt is a user experience designer. He is quiet and shy, tends to keep to himself, and is very focused on his work. He is usually the first person in his team to come up with ideas for new projects. Wyatt's superior prefers working with him on critical projects because he is good at his job. In the context of personalities, wyatt is an

Introvert

Which of the following statements is true of reinforcement theory

It says that behaviors followed by negative consequences will occur less frequently

Which of the following statements is true of gainsharing?

It works best in a relatively stable environments where employees can focus on improving productivity, costs savings, or quality

Roger feels that his job is important and is a good match for his skills. He cares about his performance and feels that a high level of performance is a positive reflection on him as a person. However, Roger also feels that to management he is just another cog in the wheel. He worries he will get laid off without any notice. Roger is demonstrating high ____and low ___work attitudes.

Job involvement , perceived organizational support

In industrial psychology, which of the following equations best represent job performance

Job performance= motivation x ability x situational constraints

In the context of motivation, identify a difference between lower-order needs and higher-order needs?

Lower-order needs are concerned with physiological and existence requirements, where as higher-order needs are concerned with esteem , self actualization and growth

Glowbot is a mobile app development firm. The firm allows its employees to grow by giving them liberty to make their own decisions to help maximize the firm's benefits as well as the customers' benefits. The employees are treated fairly, and diversity is welcomed in the organization. This scenario illustrates the concept of

Organizational plurality

In the context of equity theory, pay. fringe benefits, status symbols, and job titles and assignments are examples of?

Outcomes

Which of the following is created to complete specific, one-time tasks within a limited time?

Project team

According to Maslow, which of the following is on the top hierarchy of needs?

Self-actualization needs

Which of the following programs pays employees for learning additional skills or knowledge?

Skill based pay

The publisher of jankmag, a fashion magazine, recently hired creative writers and journalists for its new humor section. The team members know each other but face minor disagreements on ideas, and team productivity is low. The group is in which stage of team development?

Storming

Which of the following will help managers in managing company diversity programs effectively?

Tailoring opportunities to individuals

Which of the following represents the variances or differences in ability, experience, personality, or any other factor on a team?

Team diversity

Bekilean corp comprises 80% of African American employees. The company has a record high of employee turnover over the past five years. Which of the following measures should be bekilean corp. Take to reduce the employee turnover rate?

The company should manage the diverse workforce more efficiently

Which of the following statements is true of self designing teams?

The control work tasks and team membership

Which of the following statements is true of self-designing teams?

They control work tasks and team membership

Which of the following steps should companies take to reduce age discrimination?

They need to monitor the extent to which older workers receive training

Identify one statement about team norms

They often lead to stronger organizational commitment

Mel and jen are a part of a team at citrus inc, the team has an 8 hour work shift, and must report to their supervisor everyday. The members have a fixed set of tasks that must be completed by the end of the day, and every task must be implemented according to the provided instructions. This team is an example of:

Traditional work group

Mario is the leader of a project team that also includes Sarah, Depak, and Tom. In this week's team meeting. Tom and Depak disagreed on how to answer one of the project's research questions. When no consensus arose after 15 minutes of discussion, Mario interrupted and asked Tom to summarize for the team why his approach was the best one. Mario then asked Depak to summarize why his approach was the best. Mario then asked for Sarah's input. When she stated that she agreed with Depak, Mario stated that he also agreed with Depak and made the decision to proceed with Depak's approach and moved on to the next agenda item. Was it a good idea for Mario to intervene in this disagreement between Depak and Tom - why or why not?

Yes, the conflict was slowing the team down and becoming dysfunctional

Clampt Inc. is a global clothing company. The company has a multinational presence, and its employees and customers belong to different ethnicities. The company celebrates diversity within its workforce. It also features models from different ethnic backgrounds in its advertisements. In the context of diversity paradigms, the management of Clampt Inc. uses the:

acess and legitimacy paradigm

During the norming stage of team development, team member

begin to settle into their roles as team members

Juan, a product manager, ensures that his team has regular mectines and no team member is absent during the meetings. He also ensures that all the members of his team work together in all the projects the company receives. Juan has modified the workplace accordingly to facilitate teamwork. In this scenario, Juan is attempting to increase his team's

cohesiveness

Mary's company trained her to perform managerial functions, formulate innovative strategies, and also solve technical issues. Mary's company likely provided her with:

cross training

When people perceive that they have been under rewarded, they Tend to:

experience anger

Rachel is a new employee who just graduated from UT. As she learns the tasks required for her job, moving on Bateman's competency scale from unconscious incompetence to conscious incompetence, the type of motivation that will work best is to continue to use ____ but begin to increase motivation based on?

goal setting reinforcement

Patrick disagrees with the automation of many of the company's processes but decides not to speak against it as his team is in favor of the changes. Patrick believes that disagrecing with his team will have a negative effect on the team. This scenario illustrates the concept of

group think

Pyramid inc. conducted its employee performance appraisals. One of the clerks, Devanie, is unsatisfied with her appraisal as she feels that she was underwareded in comparison to her coworkers , despite her hard work. She is frustrated and tries to talk to her boss about it in hopes that the issue will be resolved. In this scenario, devanie is trying to do which of the following to restore equity.

increase her outcomes