Man2021 exam1
The alternative to viewing management as a process is to focus on
People
Johnson & Johnson was found guilty of misrepresenting a hip replacement device. Executives knew there was a problem with the device but continued selling it for years. Better attention to Johnson & Johnson's
Code of ethics
Walmart has exceptional logistics, but in 2014, Walmart was criticized for unusual shortages. Customers complain, saying they could not buy the product if it was not on the shelves. Management field to
Control the inventory process
Apples current vision statement was introduced by CEO Tim Cook, who stated, we believe that we are on the face of the earth to make great products. This is the power of the
Informational role of managers
Kelly, a pediatrician who opened her own office three years ago, knows The conditions may change his plans are implemented. Growth may not be as strong as history suggests. In a economic recession, people cut back on doctor's visits. A local employer may fail and lay off employees who are also customers. Dr. Jelly knows that
Planning requires making some assumptions and forecasts about the future
British Petroleum's values statement
"Safety is good business. Everything we do realize upon the safety of our workforce and the communities around us." In the deep water Verizon oil spill, BP employees ignored safety regulations, the federal government eventually find the company billions of dollars.
Although it may seem straightforward, the management process is complex. The management functions include:
Apply and distributing organizational resources effectivley
Controlling may be the most important function. The control process is also described as
Feedback loops
Management is much harder than Taylor, Mayo, or Follett would have us believe. Instead of one correct way to manage, the best solution depends on the situation, and management must
Look for key contingencies
In the past, Microsoft are used a human resources policy sometimes called "rank and yank. "They ranked employees and make personal decisions based on this morning employees not really focused on beating the guy in the next cubicle. Microsoft's competitive advantage did not depend on
People
Standing plans include
Policies about activities like hiring and firing, performance appraisals, and discipline
Planning is a
Process of continual adjustment
The Gillbreth's research provided many important principles that were later incorporated into
Quality assurance and quality control programs
Managers pay careful attention to the external environment of the organization: the economy, proposals for the loss but would affect profits, stakeholders demand, and consumers in public relations. The manager is most involved in these activities are
Top managers
Policies provide broad guidelines for the smooth operation of the organization. Investment in the visor will have policies about
Treating customers fairly