Management 300 Ch 2

__________ is considered the "father of scientific management." Elton Mayo Frederick W. Taylor Douglas McGregor Henry Gantt Frank B. Gilbreth

Frederick W. Taylor

The earliest forms of management were on the needs of people. False True

False

The earliest forms of management were on the needs of people. True False

False

Organization development is a specific set of management techniques based in the behavioral sciences approach. False True

True

Organization development is a specific set of management techniques based in the behavioral sciences approach. True False

True

Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb. False True

True

Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb. True False

True

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works. True False

True

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of: scientific management. systems thinking. organization development. contingency view. the acceptance theory of authority.

contingency view

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of: systems thinking. the acceptance theory of authority. scientific management. organization development. contingency view.

contingency view

Systems thinking refers to the fact that managers need to understand the synergy of the separate elements of the organization in order to understand the synergy of the whole organization. True False

False

According to Weber's ideas on bureaucracy, organizations should be based on: family ties. personal loyalty. charismatic authority. rational authority. personal references.

rational authority

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore need to be controlled and directed. Beth is a __________ manager. Theory X Theory Z realistic Theory J Theory Y

Theory X

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy? Administrative principles approach Scientific management Humanistic resources perspective Bureaucratic organizations approach Behavioral sciences approach

Administrative principles approach

The behavioral sciences approach is based on which of the following disciplines? All of these Sociology Psychology Economics Anthropology

All of these

The nineteenth and early twentieth centuries saw the development of which management perspective? Classical perspective Behavioral sciences approach Contingency view Human relations movement Systems thinking

Classical perspective

The nineteenth and early twentieth centuries saw the development of which management perspective? Classical perspective Systems thinking Human relations movement Contingency view Behavioral sciences approach

Classical perspective

Frederick W. Taylor developed systems thinking and emphasized the 14 principles of management that should guide managerial behavior. False True

False