MANAGEMENT 3003 CHAPTER 16

getting the tone right in a cover letter:

- is one of the hardest tasks in the process -means avoiding overly complex language -requires confidence without coming across as arrogant

How can joining clubs help your career?

-By teaching you marketable skills -By helping you form relationships with other future professionals

In a web conference interview, why is it important to make sure that your profile for the web conference software is appropriate?

It is generally the first thing recruiters see.

Which of the following statements about asking questions during a job interview are true?

Questions about salary are best saved for second and third interviews. Interviewers often ask applicants if they have any questions. Applicants who do not ask questions may seem uninterested.

Which of the following statements are true of the job interview?

You can be more successful with some preparation. It is the most consequential part of the job application process. You are competing against the best applicants for the job.

You can review résumés and cover letters by

asking a professor to look them over for you. getting the opinions of people in the career center. rereading them to make sure they accurately highlight your abilities and attributes.

Tips for effectively developing a reference list include

developing relationships with potential references over time.

When using action verbs on a résumé, it is important to remember that

different action verbs are better suited to different career fields.

The main purpose of using bold, italics, spacing, and other features in a résumé is to

help recruiters understand your abilities and attributes in less than 30 seconds.

A good résumé should

highlight your relevant abilities and attributes.

Preparing for the job application process

is similar to preparing for other forms of business communication.

After a job interview,

most hiring managers expect a follow-up of some type relatively soon.

A cover letter

often forms the first impression with a hiring manager.

A good reference would be a

professor you have had for several classes relating to your field.

Buzzwords and jargon on résumés

should be avoided because they fail to highlight your abilities and attributes.

Which of the following statements about reference lists is true?

They will need to be provided as part of most job applications.

In order to make a long list of items more readable, you should

group them and label each group.

In the job interview process,

adequate preparation can help applicants receive job offers.

When citing your accomplishments in a résumé, you should

describe how your contributions impacted the bottom line.

During an interview, being strategic means

that you find ways to bring up your selling points.

Some good ideas to keep in mind when leaving a job include

writing an appreciative letter of resignation, if required. informing your supervisor immediately and in person. leaving on good terms so you may receive positive references in the future.

Most résumés typically begin with

your name and contact information.

Which of the following are true about listing accomplishments and contributions on résumés?

-Hiring managers often read only the first couple of pieces of supporting evidence. -The order in which accomplishments are listed shows how they are prioritized. -The most important contributions should be placed first.

Which of the following are benefits of using LinkedIn in your job search?

-It helps connect you with hiring managers who are looking for people with your abilities and attributes. -It provides additional background information to job interviewers. -It provides further support for your résumé.

Which of the following should you keep in mind as you construct your reference list?

-It should provide current contact information. -It should be formatted in a manner compatible with your résumé.

Which of the following are best practices for creating your résumé?

-Plan and fine-tune the message before selecting a layout. -Use a layout with white space to avoid a cluttered look. -Make sure that the content is balanced across the page.

Which of the following statements are true of chronological résumés?

-They are the most preferred layout for hiring managers. -They present information grouped by work and education over time. -They are the most common and preferred format for young professionals.

Which of the following are reasons why clichés should be avoided on résumés?

-They do not focus on your specific accomplishments. -They may show you have unrealistic views about your own abilities. -They may make you appear to be naïve or unsophisticated.

Which of the following statements are true of functional résumés?

-They draw special attention to your key skills. -They are used both by people with little experience and by professionals with extensive experience.

What are rules for describing your accomplishments and experiences on a resume?

-Use strategically selected action verbs. -Avoid verbs that undersell your attributes and abilities.

What are guidelines you should follow when creating a list of references?

Ask people for permission before using them as references. Seek advice from your references about how to handle the job application process.

Which of the following statements are true about following up after a job interview?

Most HR professionals recommend following up after the interview in some way. A thank-you note should be sent within a few hours to one day after an interview. A thank-you note should be brief and genuine.

Which statement best describes networking?

Networking involves actively pursuing professional relationships to reach shared career, company, and professional development goals.

Which statement about campus speeches and other professional development events is true?

To benefit from these networking opportunities, you should show interest in the trainers, speakers, and other attendees.

Which of the following are true about a job interview?

You may have a brief window to present yourself as a good fit for the company. It is the time when most hiring managers decide whether or not to hire you. It is likely that the hiring manager will make a decision about whether to hire you within 15 minutes.

A job candidate's personality traits are known as

attributes.

The last step in the résumé process is

choosing a layout.

Successfully searching for a job

commonly takes months.

You should respond to interview questions

concisely. strategically. confidently.

The name block of a résumé typically contains

contact information.

A cover letter should

demonstrate that you have researched the position.

True or false: References may be one of the most important factors in hiring decisions.

TRUE

Which statement about making connections on LinkedIn is true?

Connect strategically with professionals and peers who share your professional interests.

Which of the following are true of a good résumé?

-It should present the candidate's main credentials within 15 to 30 seconds. -It should catch the attention of hiring managers with a good design. -It must help employers rapidly understand how the candidate will deliver value to them.

What should you do when conducting an informational interview?

-Keep the interview short, ideally between 20 and 30 minutes. -Before the meeting, learn as much as possible about the interviewee. -Prepare thoughtful questions before the meeting.

Which of the following are reasons why you should thank your references?

-They may want to know how your job search went. -It is the professional and polite thing to do. -You may need them to act as references again in the future.

Which of the following are true concerning cover letters?

-They should be uniquely tailored to each specific position. -They describe your interest in a position. -They describe your qualifications for a position.

Which of the following are true of cover letters?

-They should generally be three to five paragraphs long. -They help shape how the employer interprets your résumé. -Employers like shorter letters because they have many applications to review.

Which of the following should you keep in mind as you construct a reference list?

-You should check the job announcement to see how many references are required. -You should provide a brief description of your relationship to each reference.

What are two reasons why you should join clubs and professional interest groups?

-You will likely make friendships that will last for years and result in job leads. -You are likely to learn skills that will make you more marketable.

How should you view volunteering?

-as a way to improve at small talk -as a way to grow your network -as a way to help your community

When drafting a cover letter, you should

-clarify your short-term professional goals. -identify the skills you have developed. -sort out attributes that define you as a professional.

When you organize long lists of items on a résumé into groups, you

-help prevent employers from glossing over your information. -demonstrate understanding of related skill sets. -help recruiters quickly grasp your abilities.

While reviewing résumés, potential employers

-may skim and toss the document if errors are found. -judge an applicant's character when they see contradictory information. -are generally unforgiving of mistakes.

When compiling a reference list, you should

-not use your current supervisor as a reference if you think your supervisor will be unhappy to find you are looking for work elsewhere. -use your current supervisor as a reference if that person encourages you to move on and seek opportunity.

An unsolicited cover letter

-opens immediately with a proposition about how you can add value to a company. -often summarizes abilities and attributes with a bulleted list. -requires several modifications from a standard solicited cover letter.

Seeking helpful advice during a job search includes

-searching websites that feature job listings. -getting involved with professional organizations in your field. -talking to experts at a university career center.

In a résumé, quantifying accomplishments

-should be done whenever possible. -clarifies your accomplishments and gives them specificity. -can show the significance of your work.

Résumés typically include which of the following major sections?

-the name block -experience -education

Which of the following should you do when invited to a job interview via web conference?

Ask a friend or colleague to do practice interviews with you. Test your equipment.

Which of the following is true of errors on résumés?

Careless mistakes and typos often lead to immediate rejection.

True or false: Web conference job interviews are less formal than in-person job interviews.

False

In her cover letter, Cassie wrote, "I am interested in a position in the New York City office." Though Cassie was highly qualified, she did not hear back from the company. Based on this information, what is the most likely reason for this?

She did not clearly specify the position she was applying for.

Missy has a web conference interview with an architectural firm. Which of the following is the best option regarding her appearance for the interview?

She should wear professional business attire to show her interest in the job.

True or false: Like other types of business communication, preparing for the job application process requires you to analyze your audience.

True

True or false: You should identify the position you are applying for in your cover letter.

True

What is one benefit of volunteering for a community organization?

You will join and interact with a whole new network of people.

Doing trial runs when preparing for a web conference job interview are recommended for which of the following reasons?

You will know if your equipment is working adequately. You will learn how to act professionally and feel natural.

What two things are likely to happen when you attend campus speeches and professional development events?

You will learn a lot. You will meet new people.

Which statement about job fairs and career networking events is true?

Your school's career office will have information on job fairs and networking events on campus.

Which of the following should be included on a résumé or cover letter?

abilities that can help an employer

The skills you use to complete your work are known as

abilities.

When including personal details in your résumé or cover letter, you should

avoid revealing anything that is not strictly relevant. tell a story of how your key abilities and attributes will help the company. include only interests that accentuate your abilities and attributes.

On a résumé, your most important contributions should

be listed first.

Your cover letter should

be three to five paragraphs in length.

Where should you look during a web conference interview?

directly at the camera

The first step in creating a résumé is to

evaluate your career ambitions and qualifications.

The tone of a cover letter

should be enthusiastic.

The primary purpose of a cover letter is to

show how you meet the employer's needs.

Hiring managers typically

skim through a résumé on the first pass.

The location where you will have your web conference job interview should be

tidy. well-organized.

Tips for writing an effective cover letter include

using the Internet to research the company and the type of job. making sure to demonstrate that you are responsive to the needs of the company. carefully reading the job announcement to help you prioritize your selling points.

Which of the following is most effective in helping recruiters understand your primary abilities and attributes?

using white space to highlight information

During a job interview, most hiring managers make the decision not to hire you

within 15 minutes.