Management 304 FINAL EXAM

One of the disadvantages of distance learning

Dishonesty is more difficult to identify

Compensation system

Includes anything that an employee may value and desire and that the employer is willing and able to offer i exchange

May motivate undesirable behaviors in the workforce

Individual incentives:

Prevent negligent hires

Main reason to do background checks

Provide armored car personnel

Polygraph testing may be used by private employers whose primary purpose consists of what?

Whether or not the job candidate has a degree from the school

Privacy laws do not prevent Universities and Colleges from providing the following information to a third party without consent from the job candidate:

Narrative

Requires a manager to write a statement about the employees performance

30%

Social security retirement was only designed to pay about ______ of pre-retirement income

Allows the company to maintain control of HR information, and make it available and easy to access for everyday use.

How do Human Resource Information Systems (HRIS) assist HRM and operational management in making decisions?

Whether or not a criminal history can keep individuals from being hired depends on

How long ago the conviction occurred, and nature of the conviction, and the type of job for which they are applying.

Up to $7,000 per da

How much can a "failure to abate" violation cost employers per day while the violation continues to exist?

Within 8 hours

How soon should OSHA be notified if a fatality occurs

67

IF you were born in 1967 or later according to Social Security benefit schedules when is your retirement age

Competency models

Identify the knowledge skills and abilities needed in order to perform a particular job in the organization

Time and money

If 360-degree evaluations are the best, why are they not always used

Closed

If HR reviews employment files of current employees to find potential hires for an open position, then sends the list of potential hires to the hiring manager, we are practicing _______ recruitment.

Open

If we advertise the available position within our organization, allowing anyone to apply for the job, we are practicing ______ recruitment.

20%

If we hired 10 new employees last year and at the beginning of this year 6 were promoted, and 2 left the company, what is the new hire turnover ratio?

Globally

In order to attract knowledge-workers, companies today must frequently recruit:

Ranking

In the ______ method, the manager compares an employee to other employees rather than to a standard measure of performance.

Stories

In the early days of Apple, managers would constantly relate to employees how the company was formed in a garage in Cupertino, California to instill a sense of being different from large competitor corporations. This is an example of how culture is transferred through:

MBO

In what type of method are annual performance goals established jointly between the manager and employee?

Standard Hour Plan

In which type of individual incentive program does each task have an assigned amount of time for completion

Organizational culture

Incentive programs need to be consistent with the ___________________.

organizational culture

Incentive programs need to be consistent with the____________.

low self-efficacy

Alex is unsure he will be successful in the upcoming management training program. He thinks he might not have the right education and experiential background to do well in the training. Alex is demonstrating:

Right, wrong

At its most basic, ethics refers to the difference between _____ and ______.

Individual incentive

Autonomy and direct measurable individual outcomes are two primary criteria for what type of incentive

18;102%

COBRA allows continued health coverage for most employees for _____ months if the employee pays ________ of the premium for such coverage.

20

COBRA applies to companies who provide company sponsored health insurance and have at least how many full-time equivalent (FTE) employees?

DuPont AT&T All of the choices are correct google

Chief sustainability officer has become a new title at many large corporations, such as _______.

Basic skill sets in a specialized field

Colleges and universities are good places to recruit individuals with

Equal employment opportunity

Especially when recruiting within the United States, the first and most important laws that recruiters must abide by are what?

26 weeks

FLMA leave, when associated with care of a service member, is allowed for as many as _____ work weeks in a 12-month period

Niche based on differentiation

Ferrari is well-known for following this generic strategy type:

180 days

Gary feels that he was sexually harassed by his boss on an offshore oil rig. He would generally have to file a complaint with the EEOC within ______ days of the incident, or he would not be able to file it at all. How many days does he have?

Broad banding

This accomplished by combining multiple pay levels into one

Trait

This identifies the physical and psychological characteristics of a person

Bais

This is personality-based tendency either toward or against something

Delayering

This is the process of changing the company structure to get rid of some of the vertical hierarchy(reporting levels) in the organization

EPM

This is the process of observing ongoing employee actions sign computers or other nonhuman methods

Wage Compression

This occurs when new employees require higher starting pay than the historical norms causing narrowing of the pay gap between experience and new employees

increasing mobile technology

Probably the biggest factor in recent issues with work-life balance and "spillover" has been:

Expectancy theory

Propose that employees are motivated when they believe they can accomplish a task and the reward for doing so are worth the effort

Equity theory

Proposes that employees are motivated when the ratio of their perceived outcomes to impute is at least roughly equal to that of other individuals in the organization

Authority

Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals. In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it. It appears Rebecca is using her __________ to try to create an ethical workplace.

When preparing for the interview what should be your first step?

Review the job description and specifications

Civil rights act of 1964

Under what act is sexual harassment covered

employers only

Unemployment insurance in virtually all states is financed primarily through taxes on:

Compensation awarded on the basis of individual results or performance

Variable pay is

A program that provides a portion of company proceeds over a specific amount of time to the employees of the firm through a bonus payment.

What are profit sharing programs?

Job Evaluation

What determines the worth of one position relative to other positions within an organization?

The efficiency of people

What does HR primarily focus on improving?

Singular, Specific, Measurable, Target Date

What four components are required for writing an objective?

Employees do only what gets rewards that they desire and is measured by the company.

What is 'do only what you get paid for syndrome'?

job description

What is a document that identifies the major tasks, duties, and responsibilities that are components of a job?

benefits

What is a form of indirect compensation?

The ongoing process of evaluating employee performance

What is a performance appraisal?

Scheduling

What is not a challenge to organizational training processes?

Graphic rating scale

What is probably the most commonly used form during formal performance appraisal

Avoid creating or perpetuating resistance to changes, allowing a foothold for innovative ways of operating.

What is the biggest advantage of external recruiting?

Self-Actualization

What is the last stage of Maslow's Hierarchy of Needs?

Fair Labor standards act

What is the law that governs federal minimum wage and overtime rules?

26 weeks

What is the normal maximum period of time for which an individual can receive unemployment benefits?

Punitive

What is the term for damages designed to reprimand the employer when they intentionally inflicted harm on employees or applicants?

Fair Credit reporting act

What law gives employers the limited right to do credit checks

They must work in nonhazardous occupations

What restrictions do 16 and 17 year olds have concerning work?

Sustainable competitive advantage

When an organization is better than competitors at something that creates value for customers, and can maintain that capability for an extended period of time, it is said to have a(n):

Individual similarities rather than differences

When diversity programs focus on ________, employees become more capable of resolving potential conflict.

Has job relatedness

Which OUCH test standard is generally the toughest for behavioral appraisal measures to meet?

Defined benefit pension

Which employer-provided benefit is NOT mandatory?

Job simplification

Which job tool involves eliminating tasks, combining tasks, and changing task sequences?

VEVRAA

Which of the following is a law associated with veterans of the Vietnam War?

There are no mandatory PTO requirements for companies in the U.S.

Which of the following types of PTO is mandatory for U.S. employers?

There are no mandatory PTO requirements for companies in the US

Which of the following types of PTO is mandatory for US employment

World at work

Which organization mainly deals with the compensation, benefits, and performance management programs?

SWOT analysis

Which strategy analyzes the external environment for organizations?

SWOT analysis

Which strategy analyzes the external environments for organization

Low or high stress cause low performance

Which stress level cause low performance?

Formalization

Standardizing jobs within an organization is known as _______________.

Line management

Who controls the process within the organization-what the organization does?

Warren Buffet

Who put forth the stakeholders' approach to ethics?

Self-managed

With this type of work team, the team is both manager and worker. It operates without a designated manager. What type of team is it?

Social

_________ is the third level of mallows hierarchy of needs

Non-monetary incentives

according to the text, 3M company has become famous for its

A Common advantage of group incentives is that

they broaden the individual outlook of group members

Ranking

this is a performance appraisal method that is used to evaluate employee performance from best to worse

Job evaluation

what determines the worth of one position relative to other positions within an organization

process of choosing the best qualified applicant recruited for a job

what is selection

80%

what percentage of midsized and large companies use personality and ability assessments to help ensure the right fit between the job candidate and the job?

technical skills

Knowledge of EEO laws, computer skills, and training methodologies are all examples of which HR skill set?

Self-awareness

The use of an "anger journal" helps in the control of anger by promoting:

Retirement plans for non-profits

403(b) plans are:

Employee development

Ongoing education to improve knowledge and skills for present future jobs describes

BARS

"Coming to Appointments: 30 minutes early, 15 minutes early, 5 minutes early, on time, 5 minutes late, 15 minutes late, never arrive." This scale would most likely be associated with what performance appraisal method?

Punishment

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory. What kind of behavior shaping was provided here?

Corrupt payments

Concerned that her new office building would not meet new environmental standards, Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building. It appears that Sarah engaged in ________.

50%

During the recession, Company A laid off 45 employees. During the recovery, Company A hired those 45 back along with 5 new recruits. Within six months, only 25 of those employees still worked for Company A, 3 of which are from the 5 new recruits. What is the new hire turnover ratio?

Bonus

Jacob sat down with his supervisor at the beginning of the quarter and set a goal to reduce defects on the assembly line from 5 percent to 2 percent. If he achieves this goal by the end of the quarter, he will receive a ________ of $4,000..

Positive reinforcement

John reached his sales goal for the first quarter of the year and earned a bonus. What John experienced was __________.

Trainer satisfaction with the program

Measures of training success generally include all of the following EXCEPT:

employer and employee responsibility

The General Duty Clause is an_______.

integrity

The aspect of ethics regarding honestly is also referred to as:

Train all employees to deal with the subject

The best preventive method to reduce workplace violence is to

Formalization

The degree to which jobs within a company are standardized is referred to as:

Workers' compensation

The insurance program designed to provide medical treatment and temporary payments to employees who cannot work because of an employment-related injury or illness is:

Critical incident method

The performance management approach that requires managers to keep a record of specific examples of good/bad performance is the

Performance Management

The process of identifying, measuring, managing and developing the performance of human resources in an organization