Management 304 FINAL EXAM
One of the disadvantages of distance learning
Dishonesty is more difficult to identify
Compensation system
Includes anything that an employee may value and desire and that the employer is willing and able to offer i exchange
May motivate undesirable behaviors in the workforce
Individual incentives:
Prevent negligent hires
Main reason to do background checks
Provide armored car personnel
Polygraph testing may be used by private employers whose primary purpose consists of what?
Whether or not the job candidate has a degree from the school
Privacy laws do not prevent Universities and Colleges from providing the following information to a third party without consent from the job candidate:
Narrative
Requires a manager to write a statement about the employees performance
30%
Social security retirement was only designed to pay about ______ of pre-retirement income
Allows the company to maintain control of HR information, and make it available and easy to access for everyday use.
How do Human Resource Information Systems (HRIS) assist HRM and operational management in making decisions?
Whether or not a criminal history can keep individuals from being hired depends on
How long ago the conviction occurred, and nature of the conviction, and the type of job for which they are applying.
Up to $7,000 per da
How much can a "failure to abate" violation cost employers per day while the violation continues to exist?
Within 8 hours
How soon should OSHA be notified if a fatality occurs
67
IF you were born in 1967 or later according to Social Security benefit schedules when is your retirement age
Competency models
Identify the knowledge skills and abilities needed in order to perform a particular job in the organization
Time and money
If 360-degree evaluations are the best, why are they not always used
Closed
If HR reviews employment files of current employees to find potential hires for an open position, then sends the list of potential hires to the hiring manager, we are practicing _______ recruitment.
Open
If we advertise the available position within our organization, allowing anyone to apply for the job, we are practicing ______ recruitment.
20%
If we hired 10 new employees last year and at the beginning of this year 6 were promoted, and 2 left the company, what is the new hire turnover ratio?
Globally
In order to attract knowledge-workers, companies today must frequently recruit:
Ranking
In the ______ method, the manager compares an employee to other employees rather than to a standard measure of performance.
Stories
In the early days of Apple, managers would constantly relate to employees how the company was formed in a garage in Cupertino, California to instill a sense of being different from large competitor corporations. This is an example of how culture is transferred through:
MBO
In what type of method are annual performance goals established jointly between the manager and employee?
Standard Hour Plan
In which type of individual incentive program does each task have an assigned amount of time for completion
Organizational culture
Incentive programs need to be consistent with the ___________________.
organizational culture
Incentive programs need to be consistent with the____________.
low self-efficacy
Alex is unsure he will be successful in the upcoming management training program. He thinks he might not have the right education and experiential background to do well in the training. Alex is demonstrating:
Right, wrong
At its most basic, ethics refers to the difference between _____ and ______.
Individual incentive
Autonomy and direct measurable individual outcomes are two primary criteria for what type of incentive
18;102%
COBRA allows continued health coverage for most employees for _____ months if the employee pays ________ of the premium for such coverage.
20
COBRA applies to companies who provide company sponsored health insurance and have at least how many full-time equivalent (FTE) employees?
DuPont AT&T All of the choices are correct google
Chief sustainability officer has become a new title at many large corporations, such as _______.
Basic skill sets in a specialized field
Colleges and universities are good places to recruit individuals with
Equal employment opportunity
Especially when recruiting within the United States, the first and most important laws that recruiters must abide by are what?
26 weeks
FLMA leave, when associated with care of a service member, is allowed for as many as _____ work weeks in a 12-month period
Niche based on differentiation
Ferrari is well-known for following this generic strategy type:
180 days
Gary feels that he was sexually harassed by his boss on an offshore oil rig. He would generally have to file a complaint with the EEOC within ______ days of the incident, or he would not be able to file it at all. How many days does he have?
Broad banding
This accomplished by combining multiple pay levels into one
Trait
This identifies the physical and psychological characteristics of a person
Bais
This is personality-based tendency either toward or against something
Delayering
This is the process of changing the company structure to get rid of some of the vertical hierarchy(reporting levels) in the organization
EPM
This is the process of observing ongoing employee actions sign computers or other nonhuman methods
Wage Compression
This occurs when new employees require higher starting pay than the historical norms causing narrowing of the pay gap between experience and new employees
increasing mobile technology
Probably the biggest factor in recent issues with work-life balance and "spillover" has been:
Expectancy theory
Propose that employees are motivated when they believe they can accomplish a task and the reward for doing so are worth the effort
Equity theory
Proposes that employees are motivated when the ratio of their perceived outcomes to impute is at least roughly equal to that of other individuals in the organization
Authority
Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals. In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it. It appears Rebecca is using her __________ to try to create an ethical workplace.
When preparing for the interview what should be your first step?
Review the job description and specifications
Civil rights act of 1964
Under what act is sexual harassment covered
employers only
Unemployment insurance in virtually all states is financed primarily through taxes on:
Compensation awarded on the basis of individual results or performance
Variable pay is
A program that provides a portion of company proceeds over a specific amount of time to the employees of the firm through a bonus payment.
What are profit sharing programs?
Job Evaluation
What determines the worth of one position relative to other positions within an organization?
The efficiency of people
What does HR primarily focus on improving?
Singular, Specific, Measurable, Target Date
What four components are required for writing an objective?
Employees do only what gets rewards that they desire and is measured by the company.
What is 'do only what you get paid for syndrome'?
job description
What is a document that identifies the major tasks, duties, and responsibilities that are components of a job?
benefits
What is a form of indirect compensation?
The ongoing process of evaluating employee performance
What is a performance appraisal?
Scheduling
What is not a challenge to organizational training processes?
Graphic rating scale
What is probably the most commonly used form during formal performance appraisal
Avoid creating or perpetuating resistance to changes, allowing a foothold for innovative ways of operating.
What is the biggest advantage of external recruiting?
Self-Actualization
What is the last stage of Maslow's Hierarchy of Needs?
Fair Labor standards act
What is the law that governs federal minimum wage and overtime rules?
26 weeks
What is the normal maximum period of time for which an individual can receive unemployment benefits?
Punitive
What is the term for damages designed to reprimand the employer when they intentionally inflicted harm on employees or applicants?
Fair Credit reporting act
What law gives employers the limited right to do credit checks
They must work in nonhazardous occupations
What restrictions do 16 and 17 year olds have concerning work?
Sustainable competitive advantage
When an organization is better than competitors at something that creates value for customers, and can maintain that capability for an extended period of time, it is said to have a(n):
Individual similarities rather than differences
When diversity programs focus on ________, employees become more capable of resolving potential conflict.
Has job relatedness
Which OUCH test standard is generally the toughest for behavioral appraisal measures to meet?
Defined benefit pension
Which employer-provided benefit is NOT mandatory?
Job simplification
Which job tool involves eliminating tasks, combining tasks, and changing task sequences?
VEVRAA
Which of the following is a law associated with veterans of the Vietnam War?
There are no mandatory PTO requirements for companies in the U.S.
Which of the following types of PTO is mandatory for U.S. employers?
There are no mandatory PTO requirements for companies in the US
Which of the following types of PTO is mandatory for US employment
World at work
Which organization mainly deals with the compensation, benefits, and performance management programs?
SWOT analysis
Which strategy analyzes the external environment for organizations?
SWOT analysis
Which strategy analyzes the external environments for organization
Low or high stress cause low performance
Which stress level cause low performance?
Formalization
Standardizing jobs within an organization is known as _______________.
Line management
Who controls the process within the organization-what the organization does?
Warren Buffet
Who put forth the stakeholders' approach to ethics?
Self-managed
With this type of work team, the team is both manager and worker. It operates without a designated manager. What type of team is it?
Social
_________ is the third level of mallows hierarchy of needs
Non-monetary incentives
according to the text, 3M company has become famous for its
A Common advantage of group incentives is that
they broaden the individual outlook of group members
Ranking
this is a performance appraisal method that is used to evaluate employee performance from best to worse
Job evaluation
what determines the worth of one position relative to other positions within an organization
process of choosing the best qualified applicant recruited for a job
what is selection
80%
what percentage of midsized and large companies use personality and ability assessments to help ensure the right fit between the job candidate and the job?
technical skills
Knowledge of EEO laws, computer skills, and training methodologies are all examples of which HR skill set?
Self-awareness
The use of an "anger journal" helps in the control of anger by promoting:
Retirement plans for non-profits
403(b) plans are:
Employee development
Ongoing education to improve knowledge and skills for present future jobs describes
BARS
"Coming to Appointments: 30 minutes early, 15 minutes early, 5 minutes early, on time, 5 minutes late, 15 minutes late, never arrive." This scale would most likely be associated with what performance appraisal method?
Punishment
A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory. What kind of behavior shaping was provided here?
Corrupt payments
Concerned that her new office building would not meet new environmental standards, Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building. It appears that Sarah engaged in ________.
50%
During the recession, Company A laid off 45 employees. During the recovery, Company A hired those 45 back along with 5 new recruits. Within six months, only 25 of those employees still worked for Company A, 3 of which are from the 5 new recruits. What is the new hire turnover ratio?
Bonus
Jacob sat down with his supervisor at the beginning of the quarter and set a goal to reduce defects on the assembly line from 5 percent to 2 percent. If he achieves this goal by the end of the quarter, he will receive a ________ of $4,000..
Positive reinforcement
John reached his sales goal for the first quarter of the year and earned a bonus. What John experienced was __________.
Trainer satisfaction with the program
Measures of training success generally include all of the following EXCEPT:
employer and employee responsibility
The General Duty Clause is an_______.
integrity
The aspect of ethics regarding honestly is also referred to as:
Train all employees to deal with the subject
The best preventive method to reduce workplace violence is to
Formalization
The degree to which jobs within a company are standardized is referred to as:
Workers' compensation
The insurance program designed to provide medical treatment and temporary payments to employees who cannot work because of an employment-related injury or illness is:
Critical incident method
The performance management approach that requires managers to keep a record of specific examples of good/bad performance is the
Performance Management
The process of identifying, measuring, managing and developing the performance of human resources in an organization
