Management 363 Ch. 8

Training support technologies assist in transfer of training by providing employees with information not covered in training. T or F

True

Distance learning features a one-way communication for training. T or F

False

Teleconferencing refers to asynchronous exchange of audio and video between two or more individuals. T or F

False

The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student. T or F

False

With respect to maximizing the benefits of learner control, programs should allow trainees to control the amount of feedback they receive. T or F

False

Online training is best provided _____. during the trainees' personal time during breaks in the trainees' normal workday at the employee's desktop without time away from the job with one- to two-hour training modules rather than a full-day training session

With one- to two-hour training modules rather than a full-day training session

Which of the following statements is true of learning management systems (LMS)? An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist. If a company wants to develop an LMS, it needs to have an online learning environment that is under the control of the instructors. The major reason that companies adopt an LMS is to decentralize the management of learning activities. An LMS increases a company's costs related to training.

An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist

There are no generational differences in preferences for using and realizing the potential benefits of social media tools. T or F

False

Virtual worlds are ineffective for teaching interpersonal skills such as time management and leadership. T or F

False

In distance learning, trainees do not have control over the content and speed of learning. T or F

True

In general, repurposing is not considered an advisable strategy for developing online learning. T or F

True

In online training, an instructor can provide detailed feedback. T or F

True

No single training method is inherently superior to other methods. T or F

True

Online learning courses should be designed for the available bandwidth on the company's system. T or F

True

Which of the following technology-based training methods has a relatively low development cost? Virtual reality Mobile learning Intelligent tutoring system Adaptive training

Mobile learning

Which of the following is a disadvantage of distance learning? Travel costs for the company Weather conditions and satellite glitches The inability to bring content experts into a classroom One-way communication between people

Weather conditions and satellite glitches

In a(n) _____ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation. decision-making branching story virtual lab interactive spreadsheet

branching story

The use of social media as a learning tool will be ineffective in a company that _____. has a significant number of Millennials requires substantial teamwork requires centralized decision making has geographically dispersed employees

requires centralized decision making

YouTube is a typical example of _____. a shared workspace shared media a microblog an online chat room

shared media

To create a positive online learning experience, _____. content that is unrelated to the learning objectives should be included the use of multiple types of media should be avoided as they may be distracting there should be prompts to promote self-regulation modules should be fairly long to promote overlearning

there should be prompts to promote self-regulation

_____ are used as a support tool that employees refer to when they have problems or decisions that they feel exceed their current knowledge and skills. Expert systems Virtual worlds Branching stories Virtual labs

Expert systems

A major reason that companies adopt a learning management system (LMS) is to decentralize management of learning activities. T or F

False

Interactive video is ineffective for trainees to learn technical and interpersonal skills. T or F

False

One of the most significant benefits of adaptive training is easily matching customizations to learners' specific needs. T or F

False

Online learning that merely repurposes an effective live training program will usually result in effective training. T or F

False

_____ allow companies to track the number of employees who have completed courses that are required to meet state, federal, or professional regulations. Expert systems Learning management systems (LMSs) Intelligent tutoring systems Supply chain systems

Learning management systems

_____ allow synchronous communication in training. Live online courses Self-paced courses on CD-ROMs Virtual libraries E-mails

Live online courses

Which of the following technology-based training methods provides the least opportunity for learner-instructor interaction? Virtual reality Mobile learning Social media learning Blended learning

Mobile learning

Which of the following statements is true of technology's influence on training and learning? New technologies have increased the administrative costs associated with delivering training. New training technologies will totally replace face-to-face instruction. New technologies give employees access to and control of their own learning through relationships and collaborations with others. New technologies have made training less lifelike.

New technologies give employees access to and control of their own learning through relationships and collaboration with others

_____ refers to directly translating an instructor-led, face-to-face training program to an online format. Repurposing Rapid prototyping Self-directedness Webcasting

Repurposing

_____ refers to the learner's involvement with the training material and assessing their progress toward learning. Repurposing Rapid prototyping Metacognition Self-regulation

Self-regulation

Which of the following is an advantage of simulations? Simulations provide learning situations with a high degree of human contact. Trainees do not have to acquire any prior knowledge while playing a game. Simulations can safely put employees in situations that would be dangerous in the real world. Compared to most other training methods, development costs are lower.

Simulations can safely put employees in situations that would be dangerous in the real world

New training technologies are unlikely to totally replace face-to-face instruction. T or F

True

The flipped classroom reverses the traditional learning arrangement by delivering instructional content online outside of the classroom and moves activities, including those that may have traditionally been considered homework, into the classroom. T or F

True

Virtual reality allows simulations to become even more realistic.

True

The use of simulations has been limited by their _____. inability to incorporate situations that a trainee might encounter inability to be used on a desktop computer need for employees to travel to a central training location high development costs

high development costs

In a virtual lab type of simulation, trainees _____. interact with a computer representation of the job for which they are being trained are given a set of business rules enter their decisions into a spreadsheet that shows how the decisions affect the business are presented with a situation and asked to make a choice or decision

interact with a computer representation of the job for which they are being trained

A _____refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities blog wiki microblog shared media

microblog

In comparison to classroom delivery, blended learning has increased _____. involvement of the instructors face-to-face interactions self-directedness among employees learner's dependency on the instructor

self-directedness among employees

Which of the following is not a benefit of MOOCs? Completion rates are high. They are low cost, accessible, and cover a wide range of topics. Learning happens through engaging short lectures combined with interaction with the course material, other students, and the instructor. They emphasize applying knowledge and skills using role plays, cases, and projects.

Completion rates are high

Which of the following is a disadvantage of training through virtual worlds? It is ineffective for employees who are not in the same location or country to have access to training. It has no scope for teamwork exercises and group problem solving. It is inappropriate for learners totally new to the work world, as it may confuse and overwhelm them. It fails to provide a place to meet with trainers, managers, or other employees who can serve as teachers.

It is inappropriate for learners totally new to the work world, as it may confuse and overwhelm them

Which of the following is not true regarding the effectiveness of online learning? Online instruction is more effective than face-to-face learning for declarative knowledge. Online instruction is better than classroom instruction for procedural knowledge. Trainees who benefit most are those who take more time and practice more. Online learning is not effective for all learners, particularly those with low computer self-efficacy.

Online instruction is better than classroom instruction for procedural knowledge

Which of the following is a disadvantage of online learning? Some trainees may not be motivated to learn through technology. Online learning is ineffective for training that emphasizes cognitive outcomes. Online learning fails to link learners to other content, experts, and peers. Updating online learning is extremely difficult.

Some trainees may not be motivated to learn through technology

Although development costs for technology-based training programs are high, costs for administering these programs are low. T or F

True