Management CH1
Which type of managers are not associated with any particular management specialty?
Administrative managers
Max Weber's work, based on a rational set of guidelines for structuring organizations in the most efficient manner, is based on which organizational norm?
Bureaucracy
The purchasing department at a printing business begins buying higher quality and more expensive paper. This leads to higher costs and cash flow problems identified by the finance department. Marketing notes that prices must be increased slightly, but that customer satisfaction improves, leading to more sales. According to the systems perspective, this scenario is an illustration of a subsystem with _____.
interdependence
Teresita has several open positions at her firm. What could Teresita's firm offer Millennial candidates to attract them to her firm?
Flexibility in work arrangements
How can the classical management perspective be used by managers today
It can be used in jobs that have efficiency as their primary goal, such as supply chain management.
How can managers use knowledge of theory and history in contemporary organizations?
As the basis for new, personal theories
Which type of skills refers to a manager's abilities to both effectively convey ideas and information to others and effectively receive ideas and information from others?
Communication
Which of the following is NOT one of the four basic elements of an organization when viewed as a system?
Controls
Which of the following is the role of top managers in an organization?
Creating organizational goals and overall strategy
Which type of skills refers to the abilities of managers to visualize the most appropriate response to a situation?
Diagnostic
What is the term that describes differences among people?
Diversity
Julius has met with several managers in the organization and is now setting up various training programs for their departments. In addition, Julius also manages his staff to meet hiring and recruitment responsibilities. Which area of the organization does Julius manage?
Human resources
Which management function is considered to be the most important and the most challenging of all managerial activities?
Leading
Contingency
Marketing
Which of the following statements best reflects contemporary management trends?
More and more organizations are using quality as a basis for competition.
In addition to management science, which of the following is one of the two branches of the quantitative management perspective?
Operations management
Which of the following takes a holistic view of behavior and draws from psychology, sociology, anthropology, economics, and medicine?
Organizational behavior
Which of the following assumptions is represented by Theory Y?
People are bright, but under most organizational conditions, their potential is underutilized.
Which of the following positions would be considered a specialized management position and would work to enhance the image of the organization with the public?
Public relations manager
Why are behavior management theories still considered important today?
They recognize the value of employees as resources, aiding in retention
What is the primary responsibility of a manager within an organization
To maximize the profitability of the organization
The abilities of managers to think in the abstract are referred to as
conceptual skills
The final phase of the management process is _____ which involves monitoring the organization's progress toward its goals.
controlling
A manager who uses the scientific approach to management when making decisions is most likely relying on _____.
logic
Early advocates of the classical management perspective viewed organizations and jobs from an essentially _____ point of view.
mechanistic
Improving the quality of products and services tends to increase _____.
productivity
The _____ perspective focuses on decision making, cost-effectiveness, mathematical models, and the use of computers.
quantitative management
Avec runs an organization that is in a rapidly changing environment. Which management perspective should Avec take when planning how to respond to changes in the environment?
Contingency
How can the classical management perspective be used by managers today?
It can be used in jobs that have efficiency as their primary goal, such as supply chain management.
What is defined as a set of activities directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner?
Management
Which type of managers are concerned with creating and managing the systems that create an organization's products and services?
Operations
Which type of management helps organizations produce goods and services more efficiently, and can be applied to a wide range of problems, including queuing theory, break-even analysis, marketing, and human resources?
Operations management
Why are behavior management theories still considered important today?
They recognize the value of employees as resources, aiding in retention.
Ramkumar is the head of human resources at a large firm. For the past few years, his firm has had a difficult time hiring and retaining employees. What can Ramkumar do to better attract and retain today's workers?
Use groups to keep people motivated and interested in work.
What is often at the center of debates on ethics and social responsibility?
What is often at the center of debates on ethics and social responsibility?