management chapter 11 & 12 loes
What is meant by an authentic leader?
A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders
What is path-goal theory?
A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment
Which of the following characteristics relates to motivation?
An inner drive that directs behavior toward goals
Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards?
Coercive power
What name is given to the most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions?
Employee-centered leaders
What term describes a theory stating that the extent to which people are willing to contribute to an organization depends on their assessment of the fairness of the rewards they will receive in exchange?
Equity Theory
What term describes power or influence derived from a person's special knowledge or expertise in a particular area?
Expert Power
What term describes a theory that recognizes the importance of goals in improving employee performance?
Goal-setting theory
Which of the following refers to the sum total of employees' attitudes toward their jobs, employer, and colleagues?
Morale
Which of the following characteristics relates to reward power?
Organizational power that stems from a person's ability to bestow rewards
refers to a person's capacity to influence the behavior and attitudes of others?
Power
The motivational theories that try to determine "how" and "why" employees are motivated to perform are called
Process Theories
What name is given to a process theory that assumes that behavior may be reinforced by relating it to its consequences?
Reinforcement theory
What is the theory that states that employees learn not only through direct experience but also through observation and personal qualities?
Social learning theory
Which of the following characteristics relates to positive reinforcement?
The act of strengthening a desired behavior by rewarding it or providing other positive outcomes
Although regulations and laws sharply limit a leader's ability to use coercive power, it is a fair assessment that
it is still too commonly used in business settings
Which of the following characteristics relates to a servant leader?
leader who leads by example and forms strong relationships with employeesThis
Sue wants to be warm, but she is not; she has a
need
An employee's confidence that he or she can perform a task or behavior successfully is called
self-efficacy
With regard to leadership and management, most American companies today appear to be
under-led and over-managed