Management Chapter 14

Medical knowledge possessed by doctors results in their ______ power.

Expert

_____ leaders focus on providing increased service to others—meeting the goals of both followers and the organization—rather than to themselves.

Servant

__________, which all managers have, is power that results from managers' authority to reward their subordinates. Rewards can range from praise to pay raises, from recognition to promotions.

Reward power

Which of the following statements about leadership and management is true?

Management and leadership are complementary systems of action.

Which of the following is correct about the leader-member exchange (LMX) model of leadership?

The LMX model emphasizes that leaders have different sorts of relationships with different subordinates.

Which of the following statements is not a practical implication of the behavioral approaches to leadership?

There is one best style of leadership.

______ focuses on clarifying employees' roles and task requirements and providing rewards and punishments contingent on performance.

Transactional leadership

______ leadership helps employees pursue organizational goals over self-interests.

Transformational

Which of the following is considered a "soft" tactic used to influence others?

exchange tactics

In the ______ leadership model, a leader makes desirable rewards available in the workplace and clarifies how followers can obtain them.

path-goal