Management-Chapter 2

Motion studies would not be conducive to which of the following jobs: - Brick laying - Personal tasks - Computer programming - Typing

Computer programming

Many companies that are not virtual use the principles of a virtual organization as: - A way to structure the work of distributed teams - A way to develop new projects - A way to develop teams - A way to structure their ideas

A way to structure the work of distributed teams

Tom Peters referred to "master paradox" as: - Developing a level of comfort with complexity and ambiguity - Bias for action - Stick to the knitting - Hands on value driven

Developing a level of comfort with complexity and ambiguity

According to Fayol, orderliness refers to: - Environment, materials and policies - Policies and the environment - The environment - Materials and environment

Environment, materials and policies

As we moved from a manufacturing society to a service-based and knowledge-based one, the kind of analysis to devise efficient motion and tools became more relevant

False

Esprit de Corps across the organization builds culture and efficiency

False

Gilbreth photographed the motion of workers to improve productivity in performing a job.

False

According to Fayol, organizations do best when tenure is: - Controlled - High - Low - Managed

High

Centralization refers to decision-making by: - Team of managers - Management - Management and employee - Employee

Management

"The interests of one person should never take precedence over what is best for the company as a whole" is an explanation of which of Fayol's principles of management: - Subordination of individual interest - Unity of command - Discipline - Unity of direction

Subordination of individual interest

The scientific approach to management is sometimes referred to as: - Taylorism - Principles of management - Productivity management - Time studies approach

Taylorism

The Gilbreths are most famous for: - Productivity reports - Time and motion studies - Standardization of work - Times studies

Time and motion studies

Frederick Taylor is most famous for: - Standardization of work - Time studies - Motion studies - Productivity reports

Time studies

As the economy moved from manufacturing to services, the need for engaging workers' minds and hearts became more important.

True

Early views of management were heavily oriented toward efficiency, at the expense of attention to the manager-as-leader.

True

Frederick Taylor formalized the principles of scientific management in his 1911 book.

True

Global trends affect both the style and the substance of management

True

Over time, the principles of Taylorism tended to dehumanize workers

True

Tom Peters called for empowering people by involving everyone in decision making and eliminating bureaucratic rules.

True

Hierarchy in an organization is necessary for: - Communication - Centralization - Unity of command - Decentralization

Unity of command