MANAGEMENT CHAPTER 4 QUIZ

4 LEVELS OF CORPORATE SOCIAL RESPONSIBILITY:

1. Discretionary 2. Ethical 3. Legal 4. Economic

If a company's employees are found guilty of unethical behavior, the U.S. Sentencing Commission can impose a base fine and multiply that fine by up to ____1.____ times, based on the organization's ____2._____. 1. a. 4 b. 10 c. 6 d. 2 2. a. culpability b. ability to pay

1. a. 4 2. a. culpability

KOHLBERG'S STAGES OF MORAL DEVELOPMENT SELF INTEREST - Punishment and Obedience - Instrumental Exchange a. Conventional b. Postconventional c. Preconventional

a. Preconventional

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 2:

Assign upper-level managers to be in charge

If Hubert is certain that his mom will not find out that he went to the concert anyway and Hubert's friends don't think he is doing anything wrong, then Hubert likely believes that the level of ethical intensity is: a. low b. high c. moderate

a. low

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 3:

Delegate decision-making authority only to ethical employees

DIAGRAM OF CORPORATE SOCIAL RESPONSIBILITY 4th level Be profitable.

Economic Responsibility

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 6:

Enforce standards consistently and fairly

DIAGRAM OF CORPORATE SOCIAL RESPONSIBILITY 2nd level Be ethical. Do what is right. Avoid harm.

Ethical Responsibility

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 7:

Improve program after violations

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 5:

Train employees on standards and procedures

DIAGRAM OF WORKPLACE DEVIANCE Going to the right between property deviance and personal aggression a. Minor b. Serious c. Interpersonal d. Organizational

b. Serious

Under which of the following conditions will codes of ethics be less effective? a. If the codes are policy based b. If the codes explicitly state what behaviors are unacceptable c. If people who violate the codes are not punished d. If support for whistleblowers is explicitly stated in the code

c. If people who violate the code are not punished

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 1:

establish standards and procedures

U.S. SENTENCING COMMISSION GUIDELINES FOR ORGANIZATIONS STEP 4:

Encourage employees to report violations

DIAGRAM OF CORPORATE SOCIAL RESPONSIBILITY 1st level Contribute to the community; be a good corporate citizen

Discretionary Responsibility

DIAGRAM OF CORPORATE SOCIAL RESPONSIBILITY 3rd level Obey the law

Legal Responsibility

DIAGRAM OF WORKPLACE DEVIANCE Going down between political deviance and personal aggression a. Interpersonal b. Minor c. Organizational d. Serious

a. Interpersonal

KOHLBERG'S STAGES OF MORAL DEVELOPMENT SOCIETAL EXPECTATIONS - Good Boy, Nice Girl - Law and Order a. Postconventional b. Conventional c. Preconventional

b. Conventional

The managers at Johnson & Johnson who authorized the buyback of defective products might have endorsed Milton Friedman's shareholder, or profit-maximizing, view Which of the following arguments also support Friedman's position? Check all that apply a. Organizations have more power than most underprivileged people, so they are responsible for helping those people get ahead in life. b. Organizations must make money to stay in existence. Making money, then, should be the sole focus of an organization's activities c. Organizations have one responsibility : to increase the wealth of their stockholders d. Organizations have the knowledge and resources to do good in the community, so they are responsible for helping others.

b. Organizations must make money to stay in existence. Making money, then, should be the sole focus of an organization's activities c. Organizations have one responsibility : to increase the wealth of their stockholders

Suppose that Texas Tech decided to measure the conscientiousness and dependability of all incoming students. To do this it would use _____________ integrity test a. an overt b. a personality-based

b. a personality based

DIAGRAM OF WORKPLACE DEVIANCE Going to the left between production deviance and political deviance a. Interpersonal b. Organizational c. Minor d. Serious

c. Minor

DIAGRAM OF WORKPLACE DEVIANCE Going up between production deviance and property deviance a. Minor b. Interpersonal c. Organizational d. Serious

c. Organizational

KOHLBERG'S STAGES OF MORAL DEVELOPMENT INTERNALIZED PRINCIPLES - Social Contract - Universal Principle a. Preconventional b. Conventional c. Postconventional

c. Postconventional

The fact that there is a criminal investigation pending against Johnson & Johnson suggests that regulators feel that the company is not meeting its obligations at _______ level of corporate responsibility. a. a discretionary b. an economic c. a legal

c. a legal

As an incoming student at Texas Tech, if you are required to watch an ethics video as a part of the college's orientation for freshmen, you would be participating in.... a. an ethics committee b. whistleblowing c. ethics training

c. ethics training