Management Chapter 4 Quiz
Economic and legal responsibilities do not necessarily play a larger part in a company's social responsibility than do ethical and discretionary responsibilities
False
Sabotaging equipment is a type of production deviance.
False
Under the 1991 U.S. Sentencing Commission Guidelines, a company can reduce its culpability score and fine in the event of employee wrongdoing as long as it takes two steps: hires honest people and encourages employees to report violations
False
Workplace deviance is unethical behavior that violates organizational norms dealing with serious interpersonal issues
False
When researchers ask employees, "What is the most important influence on your ethical behavior at work?", the answers is most often, "_______."
My manager
Possible strategies that a company may use to respond to social responsibility problems are:
Reactive, defensive, accommodative, and proactive
For the properly trained manager, it is difficult know what is and will be perceived as socially responsible corporate behavior
True
If you do something because everyone else is doing it, you are likely functioning at a conventional level of moral development.
True
Nonprofits are subject to the U.S. Sentencing Guidelines even though they are not businesses in the same way for-profit firms are.
True
One way that managers can promote ethical behavior among employees is to handle information in a confidential and honest fashion.
True
People are more likely to make ethical decisions when the total harm of a particular act would be high and there is agreement that a behavior or action is bad.
True
The social responsibility of organizations may be described according to either of two models: the shareholder model or the stakeholder model
True
Tests that measure a job applicant's honesty by measuring psychological traits, such as dependability and conscientiousness, are called:
personality-based integrity tests
Milton Friedman is responsible for establishing the _____ model of social responsibility.
shareholder
According to the stakeholder model of corporate social responsibility, which of the following stakeholder groups would be considered important?
shareholders, employees, governments , suppliers
Advocacy groups are considered part of a company's:
stakeholders
If you have layoff employees this afternoon, as opposed to next month, you are more likely to make an ethical decision because the ethical intensity related to ________ is strong
temporal immediacy
When Toyota finally decided to recall the Prius Hybrid models in 2010 for potential brake failure, the company had been receiving complaints about the issue for a while. This is an example of a ______ strategy of social responsiveness
defensive
Among the four areas of social responsibility for a company, the one that is perhaps most likely to result in controversy regarding whether or not the company has appropriately fulfilled it would be
ethical responsibility