Management Chapter 4 Quiz

Economic and legal responsibilities do not necessarily play a larger part in a company's social responsibility than do ethical and discretionary responsibilities

False

Sabotaging equipment is a type of production deviance.

False

Under the 1991 U.S. Sentencing Commission Guidelines, a company can reduce its culpability score and fine in the event of employee wrongdoing as long as it takes two steps: hires honest people and encourages employees to report violations

False

Workplace deviance is unethical behavior that violates organizational norms dealing with serious interpersonal issues

False

When researchers ask employees, "What is the most important influence on your ethical behavior at work?", the answers is most often, "_______."

My manager

Possible strategies that a company may use to respond to social responsibility problems are:

Reactive, defensive, accommodative, and proactive

For the properly trained manager, it is difficult know what is and will be perceived as socially responsible corporate behavior

True

If you do something because everyone else is doing it, you are likely functioning at a conventional level of moral development.

True

Nonprofits are subject to the U.S. Sentencing Guidelines even though they are not businesses in the same way for-profit firms are.

True

One way that managers can promote ethical behavior among employees is to handle information in a confidential and honest fashion.

True

People are more likely to make ethical decisions when the total harm of a particular act would be high and there is agreement that a behavior or action is bad.

True

The social responsibility of organizations may be described according to either of two models: the shareholder model or the stakeholder model

True

Tests that measure a job applicant's honesty by measuring psychological traits, such as dependability and conscientiousness, are called:

personality-based integrity tests

Milton Friedman is responsible for establishing the _____ model of social responsibility.

shareholder

According to the stakeholder model of corporate social responsibility, which of the following stakeholder groups would be considered important?

shareholders, employees, governments , suppliers

Advocacy groups are considered part of a company's:

stakeholders

If you have layoff employees this afternoon, as opposed to next month, you are more likely to make an ethical decision because the ethical intensity related to ________ is strong

temporal immediacy

When Toyota finally decided to recall the Prius Hybrid models in 2010 for potential brake failure, the company had been receiving complaints about the issue for a while. This is an example of a ______ strategy of social responsiveness

defensive

Among the four areas of social responsibility for a company, the one that is perhaps most likely to result in controversy regarding whether or not the company has appropriately fulfilled it would be

ethical responsibility