Management Chapter 5

Prejudice

A preconceived belief, opinion, or judgment toward a person or group of people is known as

A reasonable accomodation

Adjusting the height of a workstation to make it accessible to an employee in a wheelchair is an example of ____ in accordance with the Americans with Disabilities Act.

Hispanic

All of the following were racial choices included on the 2010 Census EXPECT

Stereotyping

Alyssa is convinced that all politicians are crooks and philanderers and care only about personal gain and getting re-elected. This is an example of

Bias

Bob believes that women should be the primary caregivers for children. It irritates him to see men changing diapers. This is an example of

20%

By the year 2050, what percentage of Americans will be immigrants?

47%

By the year 2050, whites in the United States will comprise approximately what percentage of the overall population?

Deep-level diversity

Differences among employees in an organization in terms of their values, personality, and work preferences are known as

Late 1980s to late 1990s

During which time period did the focus on workforce diversity shift to making employees more aware and sensitive to the needs and differences of others.

Race

If you identify yourself on the basis of your biological heritage (including physical characteristics such as skin color, eye and hair color, and bone structure), you are doing so on the basis of

Surface-level diversity

If you look around, you will likely see people with different skin colors, eye colors, and hair colors, as well as older people and younger people. What term best describes these differences?

An employee resource group

New Professionals is a group of employees at a telecommunications company that was organized to help each other quickly navigate and succeed in a new career experience. This is an example of

Intimidation

Overt threats or bullying directed at members of specific groups of employees is a type of discrimination known as

Mentoring

When Linda joined the company fresh out of graduate school, a senior manager in the company "took her under her wing" and spent considerable time giving her advice and coaching her on ways to capitalize on her strengths and get ahead in the organization. This is an example of

ADEA

Which U.S. law prohibits discrimination on the basis of age and restricts mandatory retirement at specific ages?

Civil Rights Act of 1964

Which U.S. law prohibits discrimination on the basis of religion?

Lesbian, gay, bisexual, and transgender persons

Which of the following groups is NOT protected from workplace discrimination by U.S. federal law?

Diversity awareness training

Which of the following is designed to make employees aware of the assumptions and biases that they may have?

Employment Nondiscrimination Act

Which of the following is proposed legislation that would protect LGBT (lesbian, gay, bisexual, and transfer) employees from discrimination in the workplace?

Older workers often have a strong work ethic and a commitment to doing quality work.

Which of the following perceptions regarding older workers is generally true?

Hispanic

Which of the following racial/ethnic groups in the United States is expected to experience the highest growth rate through 2050?

Reduced costs associated with high turnover, absenteeism, and law suits.

Which of the following represents one of the benefits of workforce diversity that directly contributes to organizational performance?

Women are more likely than men to create more committed, collaborative, and effective teams.

Which of the following statements regarding the differences between the management styles of men and women is true?

The ways in which people in an organization are difference from and similar to one another.

Workplace diversity can best be described as

Race; ethnicity

____ is the biological heritage people use to identify themselves, whereas ____ is social traits shared by a population.