Management Final Practice Questions

Which leadership style identified by Fiedler is analogous to the employee-centered and initiating-structurebehaviors of the Michigan and Ohio State studies?

a. Achievement oriented b. Relationship oriented c. Participative leader behavior d. Initiated-structures e. Task oriented B

What is the basic assumption of situational approaches to leadership?

a. All managers exhibit minimal concern for both production and people. b. Effective leaders can be identified by certain traits. c. Initiating structure for employees so they know exactly what needs to be done will be most effective. d. The appropriate leader style will vary from one set of circumstances to another. e. Increasing worker job satisfaction through considerate leadership will get the best results. D

In the control process, which of the following steps follows the measurement of performance

a. Developing effective performance measures b. Setting standards consistent with organizational goals c. Establishing standards d. Comparing performance against standards e. Considering corrective action D

Which of the following is a disadvantage of postaction control?

a. It cannot be used to determine quality issues. b. It is not as effective as preliminary or screening control. c. It cannot providea basis for rewarding employees. d. It does not provide management with information for future planning. e. Most organizations must use more than one form of operations control B

Which of the following is true of screening control

a. It does not allow for real-time review. b. It does not make use of feedback processes. c. It monitors the quality of resources before they enter the organization. d. It focuses on outputs after the transformation process is complete. e. It is useful in identifying the causes of problems E

Junhua is in charge of maintaining all the computers in the organization. Additionally, whenever an employee hasa problem with their computer, they call Junhua. What type of power does Junhua have in this organization?

a. Legitimate b. Coercive c. Expert d. Reward e. Referent C

The whole is more than the sum of its parts" is the essence of the term -

a. Motivation b. Effort c. Synergy d. Development C

Which of the following is a financial resource that flows out of an organization?

a. Operating expenses b. Working capital c. Shareholder investments d. Revenues e. Retained earnings A

Vernique, a manager, consults with her subordinates and encourages their involvement in the decision makingprocess. Based on the path-goal theory, what kind of leader behavior is Vernique exhibiting?

a. Participative b. Bureaucratic c. Achievement-oriented d. Job-oriented e. Employee-centered A

Which of the following is a situational leadership model that suggests that the primary function of a leader is to make desired rewards available, and to clarify how to earn those rewards

a. Path-goal theory b. Ohio State studies c. Trait approach d. Michigan studies e. Leadership Grid A

Which of the following types of operations control relies heavily on feedback processes?

a. Postaction control b. Preliminary control c. Financial control d. Strategic control e. Screening control E

When leaders decide to either give salary increases to their employees or withhold any salary increases, which ofthe following types of power do they exercise

a. Referent b. Informal c. Coercive d. Expert e. Reward E

Mihee, the chief nurse in a hospital, sets challenging goals for her subordinates because she has confidence in herfellow nurses. Based on the path-goal theory, what kind of leader behavior is Mihee exhibiting?

a. Relationship-oriented b. Task-oriented c. Achievement-oriented d. Bureaucratic e. Employee-centered C

On the production line, all employees must have a quality level of 99 percent or higher. Which of the followingelements of control is this?

a. Standard b. Strategic c. Comparison d. Financial e. Measure A

Which of the following is a generic approach to leadership that suggests there are two basic leader behaviors, theinitiating-structure behavior and consideration behavior?

a. The least-preferred coworker model b. The Ohio State studies c. The path-goal model d. Vroom's decision tree approach e. The leader-member exchange approach B

One reason organizations create teams is to ____

a. capitalize on the knowledge and motivation of workers b. strengthen the role of managers as supervisors c. relieve workers of decision-making responsibility d. limit flexibility e. assert control over employees' actions A

The final step in the control process is_______

a. comparing performance against standards b. measuring performance c. establishing standards d. expressing standards in measurable terms e. considering corrective action E

In the _____ stage of group development, the group really begins to settle down to work and focuses ongoal attainment

a. conforming b. norming c. forming d. storming e. performing E

The behavior that is called "job-centered leader behavior" in the Michigan studies is similar to the behavior called_____ behavior in the Ohio State studies

a. consideration b. initiating-structure c. concern for production d. concern for people e. employee-centered leader B

Monitoring receivables to make sure customers are paying their bills on time is an example of _____ control.

a. financial b. structural c. strategic d. physical e. operations A

An advantage of teams in an organization is that they enable the organization to shed its _____

a. flexibility b. responsiveness c. technocracy d. bureaucracy e. functionality D

The top management of a beverage manufacturing company has put together a team to handle the marketing ofits new health drink. However, the team members are unable to agree on the best way to equitably divide thegroup tasks. In addition, two group members are trying to take over the leadership role, and this has led to moreconflict. This group is at the _____ stage of group development.

a. forming b. reforming c. performing d. storming e. norming D

According to the Leadership Grid, a manager who exhibits impoverished management _____.

a. has a lot of concern for people and for work performance b. has little concern for people or for work performance c. has little concern for people, but a lot of concern for work performance d. has a lot of concern for people, but little concern for work performance e. is an effective leader with much concern for people B

Quality control is a type of what management?

a. human b. financial c. operations d. structural e. physical C

In organizations, sales forecasting, economic forecasting, and environmental analysis are examples of the controlof _____ resources.

a. human b. information c. physical d. financial e. ​inventory B

Performance appraisals are part of _____ control

a. human resources b. financial c. physical d. inventory e. information A

As a manager, Tariq has consistently demonstrated an appropriate amount of concern for both people andproduction. On the Leadership Grid, Tariq's style would be classified as _____.

a. impoverished management b. team management c. country club management d. middle-of-the-road management e. authority-compliance D

task group that is made up of one member each from marketing, development, production, and manufacturingwould be a(n) ____

a. interest group b. functional group c. cross-functional team d. informal group e. virtual team C

According to Fiedler, a task is structured when it is _____.

a. irregular, difficult to understand, and ambiguous b. routine, easy to understand, and ambiguous c. routine, difficult to understand, and unambiguous d. routine, easy to understand, and unambiguous e. irregular, difficult to understand, and unambiguous D

When an organization promotes someone, it sends a signal to everyone that the person is competent. This givesthe person _____ power.

a. legitimate b. referent c. technological d. coercive e. reward A

The first step in the control process is...

a. modifying control standards b. measuring performance c. comparing performance against standards d. establishing control standards e. determining the need for corrective action D

During the _____ stage of group development, group members begin to recognize and accept their roles, andunderstand the roles of other members

a. performing b. conforming c. forming d. storming e. norming E

Everyone working or volunteering at the local day care goes through a background check before they can workwith the children. This is an example of ____

a. postaction control b. preliminary control c. information control d. screening control e. structural control B

When a leader has a high degree of charisma and loyalty, they also have a high degree of _____ power

a. reward b. coercive c. referent d. legitimate e. expert C

A kosher restaurant ensures that all of the ingredients that enter its establishment are kosher. This is an example of _____ control

a. screening b. concurrent c. preliminary d. feedback e. postaction C

Hermes is a taxi service that asks customers to fill out an online feedback form once their ride is complete.Hermes is making use of _____ operations control.

a. screening b. ​decentralized c. postaction d. preliminary e. structural C

The first organized approach to studying leadership focused on ___

a. situational favorableness b. leadership behavior c. leadership traits d. leader-member relations e. rewards expected C

Which of the following stages of group development is often characterized by a general lack of unity and uneveninteraction patterns?

a. storming b. Norming c. Performing d. Forming e. Reforming A

Elena is getting to know the other members of her project team. A group structure is beginning to emerge as themembers establish some basic ground rules and figure out acceptable behaviors and roles. This group is in the _____ stage of development

a. storming b. conforming c. performing d. forming e. norming D

During the _____ stage of group development, the members begin to try out various behaviors in an attempt todetermine the interpersonal behaviors that are acceptable in the group

a. transforming b. performing c. forming d. storming e. norming C

Azim is a member of a group in which team members are intent on solving the problem at hand, and the groupleader has the group focused on attaining goals and functioning well. This group is in the _____ stage of group development

a. transforming b. performing c. norming d. storming e. forming B

The LPC theory classifies leaders into two types based on _____

a. whether they can make important decisions under pressure b. whether they use reward power or legitimate power c. whether they display ethical conduct or not d. whether the manager has charismatic or coercive power e. whether they are task oriented or relationship oriented E