Management principles ch.12

1. An employee sees themselves as a partner in business improvement 2.

1. New social contract 2. Old social contract

This law requires that employers provide "reasonable accommodations" to people with disabilities.

Americans with Disabilities Act

______ important to predict what jobs the organization will need to fill and what knowledge and skills future workers will need to have.

Human resource planning

To learn why employees are dissatisfied with the company, managers may conduct _______ with departing workers.

exit interviews

A company engages in ________ in order to generate a pool of job candidates.

recruiting

An organization invests in ______ to improve employees' skills in their current jobs and prepare them for future jobs.

training and development

Companies that use artificial intelligence systems to screen applicant résumés are using this HR practice.

Algorithm-based hiring

Which of the following tests collect information about a candidate's background in order to predict future performance?

Biographical data tests

This law allows employees to switch health coverage plans when changing jobs, regardless of preexisting health conditions. It also prohibits group health insurance plans from dropping sick employees.

Health Insurance Portability Accountability Act

The first step in human resource management is to determine what people the company needs to be successful. Human resource planning forecasts what positions will need to be filled and where the organization will find the people to fill those positions. Finding answers to questions such as "How much will the volume of the business change in the next five years?" and "When employees leave position X, where do they go?" can help the company to predict, for example how many new salespeople they will need in the next five years, and whether those people need to come from outside the company or if they can move into sales from another job within the company. In human resource planning, companies determine: Check all that apply.

How many new employees they will need in an upcoming time period

This law protects workers from a variety of hazards, including exposure to toxic chemicals, excessive noise levels, mechanical dangers, and unsanitary working conditions.

Occupational Safety and Health Act

If a manager spends twenty minutes talking to one applicant about the school that the applicant attended, and twenty minutes talking to another applicant about the jobs the applicant had done in the past, the manager is conducting ________ interview, which is likely to be _____ successful than other interviews.

an unstuctured; less

The ultimate outcome of strategic human resource management is to

improve business results

A manager wants to set a fair pay range for each job in their department, so she will do _____ to compare jobs to one another.

job evaluation

When applying for a job, an individual will read the _________ carefully to see whether their education and skills match those required by the job.

job specification

A relatively inflexible compensation system is _____ , which determines the value of the jobs employees hold rather than paying individuals for the capabilities they bring to the organization.

job-based pay

Training, development and appraisal are associated with the HR goal of

managing talent

The ranking performance appraisal system tries to improve performance ratings by forcing managers to:

rate employees based on their actions, not their traits.

An organization is engaged in _____ , a type of discrimination, when its culture permits crude jokes and images that result in a hostile environment for some employees.

sexual harassment