Management Quiz 9

According to the basic expectancy model, what should effort be combined with to result in performance?

Ability and environmental factors

When a manager tries to encourage social interactions among subordinates, they are trying to address the need for ____

Belongingness

As a nurse, Raj works four 10-hour days per week. This allows him to have better control over patient care. What type of scheduling does Raj's hospital use?

Compressed

Which of the following motivational theories is based on the idea that employees compare the treatment they receive relative to others' treatment in order to determine if they are being treated fairly?

Equity Theory

Leo told an inappropriate joke at the staff meeting, and his coworker ignored it by not laughing or acknowledging it. What was she using to change this behavior?

Extinction

A manager who provides reinforcement on a weekly basis, regardless of behavior, is using a _____ schedule

Fixed-interval

Windmere allows its administrative employees to arrive any time between 7am and 9am, and leave anytime between 4pm and 6pm, as long as they work an eight hour day. The arrangement is known as _____

Flextime

Beata's employer has announced a goal of helping workers achieve a healthier lifestyle. Beata now chooses healthier snacks, and she has joined an exercise group at work. Which attributes of the expanded goal-setting theory best portrays this example?

Goal Acceptance

Cheri and Aaron both wanted to work part time, and they found a lawyer who was willing to split one full-tine paralegal job between the two of them so that Cheri works mornings and Aaron works afternoon. This arrangement is know as ____

Job sharing

In the two-factor theory, the factors that influence the satisfaction continuum, which are related specifically to work content are called ____ factors

Motivation

Madeline runs a lawn cutting service, and she wants to earn more money. She has decided to take on additional clients and work more hours. Madeline's motivation is due to ____

Need or deficiency

Julio put in extra hours to complete an important project on time after unanticipated complications threw it off schedule. In recognition of his efforts, he received a bonus. This motivates him to put in more hard work and better performances. The organization has used ____ to strengthen his behavior.

Positive Reinforcement

Which type of reinforcement would a speeding ticket be?

Punishment

According to Maslow's hierarchy of needs, once an individual has satisfied his physiological needs, he turns his focus towards ____ needs

Security

Emiliois a social media specialist who was told to "improve public opinion" about the organization. The goal Emilio was given lacks goal _____

Specificaity