management sb questions

Which primary skills do companies seek in top managers?

A high level of energy The ability to motivate and engage others The ability to communicate

Which of these individuals is an example of a top manager?

Aisha is the CEO of a furniture manufacturing facility.

organizing

Arranging tasks, human resources, and other resources to accomplish the necessary work

What are the duties of first-line managers?

Directing non-management workers Making short-term decisions

According to Mintzberg, what are the informational roles of a manager?

Disseminator Monitor Spokesperson

According to Mintzberg, what are two of the decision-making roles of a manager?

Entrepreneur Negotiator

planning

Establishing goals and determining how to achieve them

organization

In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) Blank______.

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to?

Job-specific knowledge for the position in retailing

Which managerial roles were identified by Mintzberg as interpersonal roles?

Liaison Leader Figurehead

Which of the following managers demonstrates the management function of planning (in contrast to organizing, controlling, or leading)?

Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals

controlling

Monitoring performance against goals and taking corrective action as needed

leading

Motivating, directing, and influencing others to achieve organizational goals

planning

Setting goals and figuring out how to achieve them describes the Blank______ function of the management process.

Which of the following statements is true about managerial compensation?

Some middle-level managers make more than $80,000 a year.

Fringe benefits, such as health insurance or stock options The ability to earn more than most workers

What are two potential rewards of being an exceptional manager? Multiple select question.

integrating the work of people pursing organizational goals controlling the organization's resources

Which of the following are management activities? (More than one answer may be correct.) Multiple select question.

A group of people who work together to achieve some specific purpose

Which of the following defines an organization?

Which of the following represents an ethical challenge?

Zeynep's company uses only green materials, but he is tempted to use a cheaper supplier whose products are not environmentally friendly.

According to Mintzberg, Blank______ of the tasks completed by managers take more than an hour.

about one-tenth

When an organization is able to produce goods or services more effectively than competitors and thereby outperform them, it has achieved a competitive Blank______.

advantage

The ability to think analytically, visualize an organization as a whole, and understand how the parts work together are examples of Blank______ skills.

conceptual

The company president meets with senior managers to determine what is causing a problem with the company's best-selling computer microchip. They discuss whether the cause might be a modification that was made in the manufacturing process. Which management function is the group performing?

controlling

The managerial function of Blank______ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

controlling

Middle managers are said to have "high-touch" jobs because they Blank______.

deal directly with people

In a manager's Blank______ role, he or she is expected to evaluate alternatives and make choices to solve problems or take advantage of opportunities.

decisional

It is the goal of the managers at Trevor's company to rework the production line so that it produces as many automobile parts as quickly as possible with its current workforce. This is an example of improving Blank______ to gain competitive advantage.

efficiency

Today, it is more common for a company to hire an executive who will give orders rather than someone who will ask questions and encourage independent thinking. True false question.TrueFalse

false

An organization that wishes to achieve a competitive advantage through innovation should Blank______.

find creative ways to deliver new or improved goods and services

Salvador supervises ten sales associates at a large retail store. What is Salvador's management level?

first - line

In terms of management levels, managers who make short-term operating decisions and direct the tasks of nonmanagerial personnel are called Blank______ managers.

first line

Kenneth is admired as a manager because of his ability to work well with others to get things done. Which type of skill is Kenneth displaying?

human

Cassie, her company's public relations spokesperson, schedules a meeting with company stockholders to inform them of an upcoming dividend release. What type of managerial role is Cassie demonstrating?

informational

Mintzberg characterized managers' interaction with people both inside and outside of their work units as their Blank______ roles.

interpersonal

In his annual convention speech, the founder of a medical research organization reminded all the employees of the importance of their work in finding a cure for pediatric diabetes. He praised them for their dedication and urged them to continue their work. Which management function did the founder perform in his speech?

leading

Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function?

leading

It is Micah's role at the company to plan, organize, and control the functions within the human resource department. Based on this, you can tell that Micah is in a Blank______ role at this company.

management

What term is defined as the sense of belonging to and serving something that you believe is bigger than the self?

meaningfulness

As the regional sales manager of a pet food distribution company, Anjala implements plans designed by upper management and coordinates the activities of lower-level sales managers. Anjala is an example of a Blank______ manager.

middle

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision?

organizing

Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?

organizing

The organizing function of management consists of arranging tasks, Blank______, and other resources needed to accomplish work.

people

Country Fresh Ice Cream Shoppe has several competitors in the area. To have a competitive advantage, the company only uses fresh fruit delivered daily to make its sundaes and other ice cream treats -- the other ice cream stores in town use frozen fruit in their products. What is the company focusing on to have a competitive advantage?

quality

Employees who have the ability to work well with others to get things done are said to have Blank______ skills.

soft skills

The job-specific knowledge you need to perform well in a specialized field, known as Blank______ skills, appear to be most important for first-line managers.

technical

As a result of the "interrupt-driven day," a major challenge managers face is Blank______.

time and task management

Kurt is responsible for establishing organization-wide policies and strategies, and making long-term decisions that affect the organization as a whole. Kurt would be characterized as a Blank______ manager.

top

For which level of management are conceptual skills particularly important?

top managers