MBA 631 Chapter Two
what are the six characteristics of Weberian Bureaucracy?
1. Division of labor, with clear definitions of authority and responsibility. 2. Personnel selected and promoted based on technical qualifications 3. Administrative acts and decisions recorded in writing 4. Positions organized in a hierarchy of authority 5. Managers subject to rules and procedures that will ensure reliable, predictable behavior 6. Management separate from the ownership of the organization
What are the principles Fayol created?
1. Unity of command. Each subordinate receives orders from one—and only one—superior. 2. Division of work. Managerial work and technical work are amenable to specialization to produce more and better work with the same amount of effort. 3. Unity of direction. Similar activities in an organization should be grouped together under one manager. 4. Scalar chain. A chain of authority extends from the top to the bottom of the organization and should include every employee.
what is the bureaucratic organizations approach?
A systematic approach developed in Europe that looks at the organization as a whole is the bureaucratic organizations approach, a subfield within the classical perspective. Max Weber (1864-1920), a German theorist, introduced most of the concepts on bureaucratic organizations
what is big data analytics
Big data analytics refers to technologies, skills, and processes for searching and examining massive, complex sets of data that traditional data processing applications cannot handle, with the aim of uncovering hidden patterns and correlations
Brian is a manager at Best Buy. He knows that his store will be changing rapidly because of new advances in technology. Which of the following actions should Brian take in order to motivate his employees?
Brian should train his employees and allow them to make decisions about the changes.
who is called the father of african american management?
Charles Clinton Spaulding
define employee engagement
Employee engagement is essential in even partially self-managed workplaces. Employee engagement means that people are emotionally involved in their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization and its mission
After attending a management conference, your CEO tells you that he is thinking about changing your company to a bossless organization. Which of the following outcomes will you tell your CEO is likely to result from this change? Check all that apply.
Employees in the company may make better decisions than they did previously. AND The company will become more flexible in responding to consumer needs.
Who is known as the father of scientific management?
Frederick Winslow Taylor
Who developed the Gantt Chart?
Henry Gannt
define the focus on humanity of production
Management focus is on meeting human needs for greater motivation and engagement to increase effectiveness
Define the focus on things of production management
Management focus is on production efficiency via organization design and workflow systems and control
What is management science?
Management science, also referred to as the quantitative perspective, provided a way to address those problems. This view is distinguished for its application of mathematics, statistics, and other quantitative techniques to management decision making and problem solving.
what is nudge management
Nudge management applies insights from the behavioral sciences to design elements of the organization in a way that guides people toward behaviors that support organizational goals and values. New digital technology can be used to nudge people toward desired behaviors.
what is radical decentralization
Radical decentralization means that decentralization of authority is radical rather than incremental. Instead of delegating some authority to employees, the hierarchical reporting relationship between the manager and the subordinate is almost completely eliminated, and employees have full authority to make key decisions about their work.
what is the hawthorne effect?
Researchers and scholars realized that the researcher can influence the outcome of an experiment by being too closely involved with research subjects. This phenomenon has come to be known as the Hawthorne effect in research methodology.
define synergy
Synergy means that the whole is greater than the sum of its parts
define systems thinking
Systems thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interactions among those elements
wha is the behavioral sciences approach
The behavioral sciences approach uses scientific methods and draws from sociology, psychology, anthropology, economics, and other disciplines to develop theories about human behavior and interaction in an organizational setting.
what is the classical perspective on management?
The classical perspective on management is the primary focus on the things of production and emerged during the nineteenth and early twentieth centuries.
Describe the tension between historical forces in management thinking
The focus on things of production vs. the focus on humanity of production pushing on the organization
what is the human relations movement?
The human relations movement was based on the idea that truly effective control comes from within the individual worker rather than from strict, authoritarian control
what is the human resources perspective
The human resources perspective maintained an interest in worker participation and considerate leadership but shifted the emphasis to considering the daily tasks that people perform. This perspective combines prescriptions for design of job tasks with theories of motivation
what is the humanistic perspective on management?
The humanistic perspective on management (primary focus on the humanity of production) emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace, as well as social interactions and group processes
what is the informal organization?
The informal organization occurs within all formal organizations and includes cliques, informal networks, and naturally occurring social groupings.
what does quants mean?
The term quants refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works and help them reap huge profits.
what is the administrative principles approach?
Whereas scientific management focuses on the productivity of the individual worker, the administrative principles approach considers the total organization.
What is a Gantt chart
a bar graph that measures planned and completed work along each stage of production by time elapsed
what is the acceptance theory of authority
acceptance theory of authority, which states that people have free will and can choose whether to follow management orders.
define scientific management
emphasizes scientifically determined jobs and management practices as the way to improve efficiency and labor productivity.
what concepts grew out of the behaviorial sciences approach?
matric organizations, self-managed teams, ideas about coprorate culture, and management by wandering around and organization devlopment
The evolution of modern management with the classical perspective includes what subfields?
scientific management, bureaucratic organizations, administrative principles, and management scienc e
What is the earliest focus of management?
the classical perspective