MG 201 ch 12+13+14+15 quizes

Being charismatic is

something that can be increased through training.

What characterizes a strong organizational culture?

shows consensus among employees on company values

Brokering power in a social network means you

can introduce people to each other.

If onboarding activities are successful

employees are more confident about their ability to perform in the organization and are likely to remain longer with the firm.

The COVID-19 pandemic is an example of what external force impacting organizational change?

generational events

Power that comes from one's organizational role or position is

legitimate power.

Which statement regarding reasons employees resist change is correct?

people resist change that negatively impacts their influence and power in the firm.

Aimee does not work for Core Company, but the human resource director calls her whenever he wants some advice on labor unions. Aimee is classified as a ___________ in a social network analysis.

peripheral specialist

The ability to grant an increase in pay, a perk, or an attractive job assignment is ___________ power.

reward

The visual elements of culture at a company include

rituals. stories. mission statement.

___________ indicate emotional as well as informational support in a social network.

strong ties

Coercive power is the ability to

take something away or punish someone for noncompliance

The key factor in the effectiveness of transformational leadership is

trust

What is a positive consequence of power?

Powerful CEOs can align an organization to achieve goals

Which statement is accurate regarding steps to effecting successful cultural change?

Thoughtfully developed, well administered training programs help establish new corporate norms of behavior.

Organizational culture consists of three levels:

assumptions, artifacts, and values.

What is the first step in Lewin's model of planned change?

making sure organizational members are ready for and receptive to change

After the planned change is implemented, it is important to

build on prior change, reward those who embrace change, publicize success.

People who connect one network to another within the company or even across organizations are

boundary spanners

Research has shown that ___________ was a key predictor of employee attitudes and performance during organizational change.

ethical leadership

Servant leadership has an explicit focus on

ethics

Given the differences in cultures, modern leaders must

exhibit sensitivity to those differences and the ability to adapt their leadership styles

Social network analysis is used to assess

informal connections between people.

Using different forms of making others feel good about themselves is the influence tactic of

ingratiation

Task-oriented behaviors are also called

initiating structure