MG 201 ch 12+13+14+15 quizes
Being charismatic is
something that can be increased through training.
What characterizes a strong organizational culture?
shows consensus among employees on company values
Brokering power in a social network means you
can introduce people to each other.
If onboarding activities are successful
employees are more confident about their ability to perform in the organization and are likely to remain longer with the firm.
The COVID-19 pandemic is an example of what external force impacting organizational change?
generational events
Power that comes from one's organizational role or position is
legitimate power.
Which statement regarding reasons employees resist change is correct?
people resist change that negatively impacts their influence and power in the firm.
Aimee does not work for Core Company, but the human resource director calls her whenever he wants some advice on labor unions. Aimee is classified as a ___________ in a social network analysis.
peripheral specialist
The ability to grant an increase in pay, a perk, or an attractive job assignment is ___________ power.
reward
The visual elements of culture at a company include
rituals. stories. mission statement.
___________ indicate emotional as well as informational support in a social network.
strong ties
Coercive power is the ability to
take something away or punish someone for noncompliance
The key factor in the effectiveness of transformational leadership is
trust
What is a positive consequence of power?
Powerful CEOs can align an organization to achieve goals
Which statement is accurate regarding steps to effecting successful cultural change?
Thoughtfully developed, well administered training programs help establish new corporate norms of behavior.
Organizational culture consists of three levels:
assumptions, artifacts, and values.
What is the first step in Lewin's model of planned change?
making sure organizational members are ready for and receptive to change
After the planned change is implemented, it is important to
build on prior change, reward those who embrace change, publicize success.
People who connect one network to another within the company or even across organizations are
boundary spanners
Research has shown that ___________ was a key predictor of employee attitudes and performance during organizational change.
ethical leadership
Servant leadership has an explicit focus on
ethics
Given the differences in cultures, modern leaders must
exhibit sensitivity to those differences and the ability to adapt their leadership styles
Social network analysis is used to assess
informal connections between people.
Using different forms of making others feel good about themselves is the influence tactic of
ingratiation
Task-oriented behaviors are also called
initiating structure
