MGMT-286 Chapter 5

Which of the following is NOT information that should be requested on application forms?

marital status

Which of the following best explains why firms are using temporary workers more frequently?

need of businesses to increase productivity

A small software firm is seeking several permanent employees with experience in the semiconductor industry and advanced degrees in computer science. The firm is a small one and cannot afford to pay a traditional recruiting firm a fee of 30% per each hire's salary. Instead, this firm should consider using a(n)

on-demand recruiting service

Which of the following is a service that provides short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms?

on-demand recruiting services

The fastest growing labor force segment in the United States over the next few years will be those from ________ years old.

45-64

Which of the following is the primary advantage of college recruiting?

access to a source of management trainees

Which of the following terms refers to the use of nontraditional recruitment sources?

alternative staffing

Jessica Garza is a manager at a large retail store. Currently, Jessica has four temporary workers under her supervision that a local staffing agency has provided. In which of the following tasks related to the temporary workers should Jessica become directly involved?

answering task-related questions

What is the primary purpose of an applicant tracking system?

assisting employers in attracting, screening, and managing applicants

Which of the following is a primary goal of college recruiters?

attracting good candidates

All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________.

being in compliance with equal employment laws

All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________.

being in compliance with equal employment laws

All of the following terms are used to describe the contingent workforce of an organization EXCEPT ________.

collateral workers

Which of the following is most frequently used by retailers to estimate short-term personnel needs?

computerized forecasting programs

What is the first step in the recruitment and selection process?

deciding what positions to fill

Recruiting is necessary to ________.

develop an applicant pool

For most firms, which of the following is the most effective source for recruiting new hires?

employee referral programs

Which of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job?

employers

Counselors in state-run employment agencies conduct all of the following activities EXCEPT ________.

filing employer tax reports

An employer will most likely use a private employment agency in order to ________.

fill a specific job opening quickly

What is the typical compensation structure for on-demand recruiting services?

hourly rate

An employer's computerized recruitment system should include all of the following elements EXCEPT ________.

hypertext transfer protocol to enable applicants to post their resumes in any format or font

Succession planning requires making forecasts of in three steps: ________, develop inside candidates, assess and choose those who will fill the key position.

identify key needs

What is the first step in succession planning?

identifying and analyzing key position needs

When constructing a job advertisement, all of the following are aspects of the AIDA guide EXCEPT ________.

implying long-term benefits

All of the following are characteristics of a job posting EXCEPT ________.

indicating the preferred number of applicants

A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________.

internal and external candidates

Approximately what percentage of new college graduates are hired to fill externally filled jobs that require a college degree?

38%

Which of the following is the primary disadvantage for employers who use private employment agencies to fill positions?

Applicant screening may not be thorough.

Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. Which of the following, if true, best supports the argument that Marie should implement a computerized skills inventory database?

Barnum executives would like to transfer the firm's most qualified employees to the new hotels to fill supervisory positions.

________ are special employment agencies retained by employers to seek out top management talent for their clients.

Executive recruiters

Which of the following has improved the ability of executive recruiters to find potential candidates?

Internet-based databases

Which of the following is most likely a true statement about mandatory alternative dispute resolution agreements?

Judicial appeals and reconsideration are available if legal errors occur.

What mathematical process do employers use to forecast availability of internal job candidates that shows the probabilities of feeder positions in a chain will be Filled?

Markov analysis

The ________ run by the U.S. Department of Labor enables public employment agency counselors to advise applicants about local and national job openings.

National Job Bank

Which of the following refers to company records showing present performance and promotability of inside candidates for a Frim's top positions?

Personnel replacement charts

Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates.Which of the following, if true, best supports the argument that a scatter plot is the most appropriate tool for Marie to use in estimating future personnel needs?

The size of the two new Barnum hotels will be similar to the chain's other hotels.

Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. All of the following questions are relevant to Marie's decision to fill top positions at the new hotels with internal candidates EXCEPT ________.

What percentage of employers in the service industry use succession planning?

________ is the process of deciding what positions the Firm will have to Fill and how to Fill them.

Workforce planning

Kate works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely ________.

a contingent worker

A trend analysis is limited in its usefulness because it ________.

overlooks how changes in sales volume affect staffing

A trend analysis is limited in its usefulness because it ________.

overlooks the potential for changes in skills needed

Employment planning requires making forecasts of three elements: the supply of inside candidates, the likely supply of outside candidates, and ________.

personnel needs

Marcus, an HR manager for Samsung, must decide what positions the firm should fill in the next six months., which means Marcus is currently working on ________.

personnel planning

Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?

potential to lose employees who aren't promoted

Workforce planning often involves paying continuous attention to workforce planning issues which is called:

predictive workforce monitoring

When using either a trend analysis or a ratio analysis, it is assumed that ________ will remain the same.

productivity levels

The best way for employers to avoid improper applicant screening at private employment agencies is by ________.

providing the agency with an accurate job description

Which of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?

qualifications inventories

Which of the following determines future staff needs by using ratios between a causal factor and the number of employees required?

ratio analysis

A ________ is used to calculate the number of applicants a firm must generate to hire the required number of new employees.

recruiting yield pyramid

SB&A Consulting plans to do some college recruiting to fill entry-level management positions this year. Which of the following factors is most important for the firm to consider when deciding which colleges to visit?

reputation

A ________ is a graphical method used to help identify the relationship between two variables.

scatter plot

Which of the following motivates most employees over 65 to work?

schedule flexibility

Which of the following terms refers to the background investigations, tests, and physical exams that firms use to identify viable candidates for a job?

selection tools

In regards to on-campus recruiting, which of the following is most likely to help sell the employer to the interviewee?

sincerity of the recruiter

When managers need to determine which employees are available for promotion or transfer, they will most likely use ________.

skills inventories

Which of the following factors plays the greatest role in determining the best medium for a job advertisement?

skills needed for the job

A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs.

strategic plan

The process of deciding how to fill executive positions at a firm is known as ________.

succession planning

One type of workers is ________, who do all or most of their work remotely, often from home, using information technology.

telecommuters

Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?

trend analysis

Smith Industries has set a goal of recruiting minority applicants. Which of the following methods is LEAST likely to be successful for Smith Industries?

utilizing executive recruiters

Which of the following would be the best option for a business that needs to attract local applicants for hourly jobs?

walk-ins

Which of the following best explains why firms are using temporary workers more frequently?

weak economic confidence among employers