MGMT 3000 Chapter 4 Quiz
Employees who have a passion for their work and feel a deep connection to their company are said to ________.
employee engagement
People altering their attitude to be consistent with their behavior is an attempt to ________.
minimize cognitive dissonance
The relationship between job satisfaction and absenteeism is best described as _______________.
moderate to weak negative relationship
The statement that best describes the relationship between job satisfaction and organization performance is _______.
organizations with more satisfied employees are more effective
The best statement to describe the relationship between pay and job satisfaction is _______.
pay is a motivator for the poor, but is not once a worker is living comfortably
When managers involve their employees in decisions, make them feel their work is important, and give them discretion to "do their own thing," managers are increasing employees' ________.
psychological empowerment
The two most popular approaches to measuring job satisfaction are _________.
single global rating and summation of job facets
When someone says, "I am angry," they are displaying which component of an attitude?
affective component
Saying, "I'm going to look for another job that pays better," demonstrates the ______component of an attitude.
behavioral
To have consistency between attitude and behavior, people can __________.
change their behavior, change their attitude, or develop a rationalization