MGMT 3000 Chapter 4 Quiz

Employees who have a passion for their work and feel a deep connection to their company are said to ________.

employee engagement

People altering their attitude to be consistent with their behavior is an attempt to ________.

minimize cognitive dissonance

The relationship between job satisfaction and absenteeism is best described as _______________.

moderate to weak negative relationship

The statement that best describes the relationship between job satisfaction and organization performance is _______.

organizations with more satisfied employees are more effective

The best statement to describe the relationship between pay and job satisfaction is _______.

pay is a motivator for the poor, but is not once a worker is living comfortably

When managers involve their employees in decisions, make them feel their work is important, and give them discretion to "do their own thing," managers are increasing employees' ________.

psychological empowerment

The two most popular approaches to measuring job satisfaction are _________.

single global rating and summation of job facets

When someone says, "I am angry," they are displaying which component of an attitude?

affective component

Saying, "I'm going to look for another job that pays better," demonstrates the ______component of an attitude.

behavioral

To have consistency between attitude and behavior, people can __________.

change their behavior, change their attitude, or develop a rationalization