MGMT 309: EXAM 4

Predicts what kinds of situations call for different degrees of group participation

vroom's decisions tree approach

In what ways can an organization encourage creativity in its workforce? Check all that apply. - Rewarding creativity that furthers the organization's goals - Giving employees time and other resources to do creative work - Punishing employees who have creative ideas that are not workable

- Rewarding creativity that furthers the organization's goals - Giving employees time and other resources to do creative work

select the terms that best complete the following sentences about personality traits - Marco believes that most of what happens to him is due to luck. Marco has an ____ locus of control

external

You notice that someone behaves in a shy manner in one situation and then also behaves in a shy manner in several quite different situations. What is occurring here?

low distinctiveness

select the terms that best complete the following sentences about personality traits - A coworker who shows little loyalty to colleagues and manipulates others to gain advantage is probably _____

machievellian

- choose corresponding category of stressor Needing to meet an important deadline and take care of a sick child

role demands

Least Preferred Coworker (LPC)

situational theories of leadership

- choose corresponding category of stressor having to make high-stake decision

tasks demands/physical demands

the physical, psychological, and emotional attribute that, taken together, make each person unique are known as

individual differences

Helena regularly consults with her subordinates, and she solicits their suggestions and lets them help in decision making. According to path-goal theory, Helena is exhibiting which type of leader behavior? Supportive Participative Directive Achievement-oriented

participative

these are NOT aspects of ___ - basing decisions on feelings - takings risks - being excitable and moody

EQ- emotional intelligence

Geert has worked on Junhua's construction crew for five years. The job site and expectations are consistent with those in previous years. Yet this year Geert has been both unreliable and unproductive. What is most likely the cause of Geert's poor performance? A lack of ability A poor work environment A lack of motivation Poor communication

a lack of motivation

The component of an individual's attitude that reflects their emotions is the_____ component.

affective

stress cycle stage 1: ____ stage 2: ____ stage 3: ____

alarm, resistance, exhaustion

the employees expects to make ____ to the org

contributions

If people have not been able to resolve a stressful situation, at some point they may enter the _____ stage, in which their energy levels drop and they give up.

exhaustion

Some people believe that events in their lives are controlled mainly by the decisions of other people or by luck or fate. These individuals have an _____ locus of control

external

Amina has been working on a project, but she now feels stuck. She decided to take a walk and let the project go for a while because she feels this is when she does her best thinking. Which stage of the creative process is Amina in? Incubation Insight Preparation Verification

incubation

contributions from ____ - effort - ability - loyalty - skills - time - competencies

individuals

employee expects the organization to provide ____

inducements

If an individual possesses the traits of openness and self-confidence, that person is ____ to be creative

more likely

Your boss is usually grumpy and believes that events will turn out badly. Your boss has_____ affectivity.

negative

inducements from the ____ - pay - job security - career opportunities - status - promotion opportunities

organization

Raul's team often faces pressing deadlines. Last Thursday, the entire team stayed late to complete an important assignment, even though they were tired and frustrated. On Thursday, the team members were most likely in which stage of the general adaptation syndrome (GAS)? Resistance Preparation Alarm Exhaustion

resistance

Which of the following has led to the increased popularity and success of telecommuting? Manager's role of "coach" instead of "boss" Increased levels of participation on the part of employees Sophistication and power of communication technology The ability to specify which behaviors need to be increased

Sophistication and power of communication technology

The mechanism through which people observe behavior and arrive at conclusions about its causes is known as ____

attribution

Which of the following is an indication of positive organizational citizenship behavior? High performance levels Being able to make deadlines Acceptable quality work Being helpful and committed to organizational success

being helpful and committed to organization success`

Someone who believes that they have a lot of control over events has an _______ locus of control.

internal

- choose corresponding category of stressor Dealing with coworkers with different personalities

interpersonal demands

The human resource department seeks to increase employees' attachment to the organization. What is the HR department trying to improve?

organizational commitment

Grant and his team have been made aware of a problem at a customer site. They are working together to find a solution and are focused on the problem at hand. Which stage of development has the group reached? Storming Norming Forming Performing

performing

- choose corresponding category of stressor being exposed to hazardous chemicals

physical demands

Mabel's marketing firm is rolling out a new program to build morale and boost employee enthusiasm. Management selected one person from each department to serve on a team to devise the rollout strategy and build interest among colleagues. Once the program has been implemented, the group will be disbanded. Which type of group is this an example of? Task Interest Functional Virtual

task

select the term that best completes the following sentence about the Myers-Briggs framework - a manager who bases decisions primarily on logic and principles probably prefers ___

thinking

How can organizational leadership use the Leadership Grid when evaluating new managers? To identify predictable relationships for success To determine training needs To understand what they do To focus on what they do

to determine training needs

How can confrontation be used within an organization when seeking a solution to a problem? To stimulate the conflict To resolve the conflict To control the conflict To maintain the conflict

to resolve the conflict