MGMT 371 TEST 1

When girl scouts sell cookies are shop rite they are given a place to stand. when they sell at wall-mart the company eventually donates to their troop. target does not allow any girl scouts to sell cookies in front of their stores target is an example of

defensive

When the monitor role is combined with the ____ role the manager emerges as a vital link in the organizational chain of communication

disseminator

Industry conditions are an example of an organizations general environment

false

We can identify four distinct levels of international activity that differentiate organizations

false

awarding funds of gifts to individuals is called philanthropic giving

false

high potential/high growth economies have been relatively underdeveloped and immature and until recently were characterized by weak industry, weak currency, and relatively wealthy consumers

false

which of the following buyers would have the greatest ability to influence suppliers

government negotiating the purchase of a helicopter for its army

Maslow hierarchy has been criticized by current research because

Both c and d

Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of?

Environmental protection regulation

The new corporartion, smile train, delta, and gucci are all examples of

organizations

Ethics are cultural beliefs about whether behavior, actions, or decisions are right or wrong

False

Most countries have pure systems of private ownership or pure systems of public ownership

False

Organizations that take an obstructionist approach to social responsibility meet their basic legal obligations but nothing more

False

Task environments are the same from organization to organization because each company functions in the same environment

False

The physical work environment is becoming increasingly closed requiring people to work from home

False

the management skills required for success in the not for profit sector are essentially the same as for the profit sector

False

Advertising for Abercrombie and Fitch uses overt sexuality to sell clothes. Ads for abercrombie the pre teen sizes are moderately less sexual. Many people object to this advertising. This is an example of the relationship of the

Firm to environment

Target selected 42 schools to receive new libraries. This is an example of which area of social responsibility

General Social welfare

A ______ business transcends national boundaries and is not committed to a single home country

Global

Coca cola is based out of atlanta but reaches into hundreds of different countries. the product os legally packaged but the coca cola inside is essentially the same throughout the world. coca cola is edging closer to being a _____ business.

Global

In the NFL stadiums are a _____ resource

Physical

US recording company that wanted to take advantage of the fact that european teens love everything american would find it difficult to get its music on the french radio stations because they are required to play 40% french music

Political legal

A manufacturer of recyclable plastic containers is operating in an environment that is relatively free go uncertainty. this means that the manufacture is operating in a ______ environment.

Simple and stable

Social responsivness refers to the capacity of a firm to adapt to changing

Societal conditions

Customers turning away from mcdonalds because their food has become disgusting to current tastes is an example of what kind of change in companies general environment

Sociocultural

when kate middleton started wearing panty hose sales in the UK increased 85%. That is an example of which environment

Sociocultural

The countries in the BRICS include all of the following except

South Korea

abercrombie is expanding its international operations. it needs to consider all of the following challenges except

Stagnant work environment

As applied to social responsibility what function of management do things such as social audits represent

controlling

A leading proponent of the classical view argues that anytime managers decide on their own to spend their organizations resources for the social good they are _____.

Adding to the cost of doing business

Contributions of the behavior management perspective include all of the following except

Challenged the complexity of individual behavior and made predictions of that behavior

The north american free trade agreement eliminated all the following except

China roll as US trading power

A law firm actually billed the mother of an employee who almost died 20,000 for work that was required to settle sons pending case. the organization considers itself more important than the individual, this is an example of

Classical

Managers success is typically

Dependent of others work performance

Walmart is the largest retailer in the world. it successfully pressures suppliers to lower prices. walmart uses

Direct influence

Trees are a part of a countrys

Economic Environment

which of the following statements best describes the human relations view of management

Happy workers are productive workers

The two US companies Cargill and Archer Daniels Midland purchase 25% of the world cocoa supply from farmers in west africa. these companies use

Importing

which of the following countries is not pat of Pacific Asia

India

Blogs are used by companies to post consumer feedback. this is a method of environmental scanning and

Information management

Julie is responsive for her company military veteran mentor program. she will have to operate the _____ environment

Internal

which of the following countries does not have a mature market economy

Iran

the principle reason for the formation of regional trading alliance in europe was to reassert members economic positions against the strength of the US and

Japan

Google eco launched google+. making the distinction from the competitor was a _____ form of management

Leader

News corporation is alleged to have tapped phones and bribed police in the UK to get leads on stories. It failed ____

Legal Compliance

The NFl and team owner allow shirts, hats and many other products to be sold with team logos on them the teams and league get a percentage of the sales. the teams have chosen to use a ________ strategy to generate more income

Licensing

Which of the following is the least intensive level of international business strategy

Licensing

Which of the following organizations would most likely to face a dynamic/complex environment

Merck

Which approach provides managers with clear, objective measurable evaluation of effectiveness

None of these choices

New york passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders to sell to people who are smoking in order to keep profits high are taking a ____ stance toward social responsibility

Obstructionist

The ____ stresses the importance of environmental influences on the organization

Open system concept

Topics in the field of organizational behavior include all except which of the following?

Operations

People in the US, Israel, and ireland are likely to question their supervisors. this is referred to as a ______ organization

Power tolerant

Rest stops in new jersey have burger king restaurants. The nj transit authority and burger king use a ______ strategy.

Strategic Alliance

for a company such as walt disney world in florida, a bank would be an example of what kind of factor in a specific environment

Supplier

Which of the following skills are important at lower levels of management as these managers are dealing directly with employees doing the organizations work

Technical

McAfee announced the detection of electronic spying by a foreign olympic committee before the bejing olympics this is part of the _____ environment of the IOC

Technological

In florida a vacationer could choose from over 200 time share resorts. In vermont the choice is limited to 15. a resort in vermont has

The power of suppliers

The highest degree of social responsibility that an organization can exhibit is referred to as the protective stance

True

The legal political environment is important factor of managing in a foreign environment

True

To be a successful manager, good interpersonal skills are essential

True

Under the Sarbanes-Oxley act whistleblowers in the us who report suspected corporate violations of laws now have broad protection from reprisals and retaliation

True

_____ is a cultural measure of the degree to which people will tolerate risk and unconventional behavior

Uncertainty advoidance

The progression of firms through various levels of internationalization from exporting to licensing onto direct foreign investment is referred to as the

Uppsala Model

which of the following statements is not one of the arguments offered in favor of social responsibility

business executives are uniquely qualified to make decisions such of these

____ refers to the nature of the competitive relationship between dominant firms in the industry

competitive rivarly

The owner of RBJ a small family owned business that manufactures and markets fruit spreads has hired a new worker to cook the fruit used to make the spreads

leader

Which two roles when combined make the manager a vital link in the organizations communication system

monitor and disseminator

competitive rivalry would be exemplified by

price wars

The fact that managers use four classes of resources or inputs to perform organizational processes suggest that management is

resource based

The gecko in the geek commercials is playing the ____ role

spokesperson

staff sergeant tyra is a platoon sergeant. she uses whatever style of management seems to fit the situation, her management style fits which theory of management?

the contingency approach

which of the following statements about middle managers is false

the number of middle managers is increasing in most organizations

A goal of efficiency is to minimize resource costs

true

All of the following issues stem from how employees treat the organization EXCEPT

wages and working conditions