MGMT 371 TEST 1
When girl scouts sell cookies are shop rite they are given a place to stand. when they sell at wall-mart the company eventually donates to their troop. target does not allow any girl scouts to sell cookies in front of their stores target is an example of
defensive
When the monitor role is combined with the ____ role the manager emerges as a vital link in the organizational chain of communication
disseminator
Industry conditions are an example of an organizations general environment
false
We can identify four distinct levels of international activity that differentiate organizations
false
awarding funds of gifts to individuals is called philanthropic giving
false
high potential/high growth economies have been relatively underdeveloped and immature and until recently were characterized by weak industry, weak currency, and relatively wealthy consumers
false
which of the following buyers would have the greatest ability to influence suppliers
government negotiating the purchase of a helicopter for its army
Maslow hierarchy has been criticized by current research because
Both c and d
Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of?
Environmental protection regulation
The new corporartion, smile train, delta, and gucci are all examples of
organizations
Ethics are cultural beliefs about whether behavior, actions, or decisions are right or wrong
False
Most countries have pure systems of private ownership or pure systems of public ownership
False
Organizations that take an obstructionist approach to social responsibility meet their basic legal obligations but nothing more
False
Task environments are the same from organization to organization because each company functions in the same environment
False
The physical work environment is becoming increasingly closed requiring people to work from home
False
the management skills required for success in the not for profit sector are essentially the same as for the profit sector
False
Advertising for Abercrombie and Fitch uses overt sexuality to sell clothes. Ads for abercrombie the pre teen sizes are moderately less sexual. Many people object to this advertising. This is an example of the relationship of the
Firm to environment
Target selected 42 schools to receive new libraries. This is an example of which area of social responsibility
General Social welfare
A ______ business transcends national boundaries and is not committed to a single home country
Global
Coca cola is based out of atlanta but reaches into hundreds of different countries. the product os legally packaged but the coca cola inside is essentially the same throughout the world. coca cola is edging closer to being a _____ business.
Global
In the NFL stadiums are a _____ resource
Physical
US recording company that wanted to take advantage of the fact that european teens love everything american would find it difficult to get its music on the french radio stations because they are required to play 40% french music
Political legal
A manufacturer of recyclable plastic containers is operating in an environment that is relatively free go uncertainty. this means that the manufacture is operating in a ______ environment.
Simple and stable
Social responsivness refers to the capacity of a firm to adapt to changing
Societal conditions
Customers turning away from mcdonalds because their food has become disgusting to current tastes is an example of what kind of change in companies general environment
Sociocultural
when kate middleton started wearing panty hose sales in the UK increased 85%. That is an example of which environment
Sociocultural
The countries in the BRICS include all of the following except
South Korea
abercrombie is expanding its international operations. it needs to consider all of the following challenges except
Stagnant work environment
As applied to social responsibility what function of management do things such as social audits represent
controlling
A leading proponent of the classical view argues that anytime managers decide on their own to spend their organizations resources for the social good they are _____.
Adding to the cost of doing business
Contributions of the behavior management perspective include all of the following except
Challenged the complexity of individual behavior and made predictions of that behavior
The north american free trade agreement eliminated all the following except
China roll as US trading power
A law firm actually billed the mother of an employee who almost died 20,000 for work that was required to settle sons pending case. the organization considers itself more important than the individual, this is an example of
Classical
Managers success is typically
Dependent of others work performance
Walmart is the largest retailer in the world. it successfully pressures suppliers to lower prices. walmart uses
Direct influence
Trees are a part of a countrys
Economic Environment
which of the following statements best describes the human relations view of management
Happy workers are productive workers
The two US companies Cargill and Archer Daniels Midland purchase 25% of the world cocoa supply from farmers in west africa. these companies use
Importing
which of the following countries is not pat of Pacific Asia
India
Blogs are used by companies to post consumer feedback. this is a method of environmental scanning and
Information management
Julie is responsive for her company military veteran mentor program. she will have to operate the _____ environment
Internal
which of the following countries does not have a mature market economy
Iran
the principle reason for the formation of regional trading alliance in europe was to reassert members economic positions against the strength of the US and
Japan
Google eco launched google+. making the distinction from the competitor was a _____ form of management
Leader
News corporation is alleged to have tapped phones and bribed police in the UK to get leads on stories. It failed ____
Legal Compliance
The NFl and team owner allow shirts, hats and many other products to be sold with team logos on them the teams and league get a percentage of the sales. the teams have chosen to use a ________ strategy to generate more income
Licensing
Which of the following is the least intensive level of international business strategy
Licensing
Which of the following organizations would most likely to face a dynamic/complex environment
Merck
Which approach provides managers with clear, objective measurable evaluation of effectiveness
None of these choices
New york passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders to sell to people who are smoking in order to keep profits high are taking a ____ stance toward social responsibility
Obstructionist
The ____ stresses the importance of environmental influences on the organization
Open system concept
Topics in the field of organizational behavior include all except which of the following?
Operations
People in the US, Israel, and ireland are likely to question their supervisors. this is referred to as a ______ organization
Power tolerant
Rest stops in new jersey have burger king restaurants. The nj transit authority and burger king use a ______ strategy.
Strategic Alliance
for a company such as walt disney world in florida, a bank would be an example of what kind of factor in a specific environment
Supplier
Which of the following skills are important at lower levels of management as these managers are dealing directly with employees doing the organizations work
Technical
McAfee announced the detection of electronic spying by a foreign olympic committee before the bejing olympics this is part of the _____ environment of the IOC
Technological
In florida a vacationer could choose from over 200 time share resorts. In vermont the choice is limited to 15. a resort in vermont has
The power of suppliers
The highest degree of social responsibility that an organization can exhibit is referred to as the protective stance
True
The legal political environment is important factor of managing in a foreign environment
True
To be a successful manager, good interpersonal skills are essential
True
Under the Sarbanes-Oxley act whistleblowers in the us who report suspected corporate violations of laws now have broad protection from reprisals and retaliation
True
_____ is a cultural measure of the degree to which people will tolerate risk and unconventional behavior
Uncertainty advoidance
The progression of firms through various levels of internationalization from exporting to licensing onto direct foreign investment is referred to as the
Uppsala Model
which of the following statements is not one of the arguments offered in favor of social responsibility
business executives are uniquely qualified to make decisions such of these
____ refers to the nature of the competitive relationship between dominant firms in the industry
competitive rivarly
The owner of RBJ a small family owned business that manufactures and markets fruit spreads has hired a new worker to cook the fruit used to make the spreads
leader
Which two roles when combined make the manager a vital link in the organizations communication system
monitor and disseminator
competitive rivalry would be exemplified by
price wars
The fact that managers use four classes of resources or inputs to perform organizational processes suggest that management is
resource based
The gecko in the geek commercials is playing the ____ role
spokesperson
staff sergeant tyra is a platoon sergeant. she uses whatever style of management seems to fit the situation, her management style fits which theory of management?
the contingency approach
which of the following statements about middle managers is false
the number of middle managers is increasing in most organizations
A goal of efficiency is to minimize resource costs
true
All of the following issues stem from how employees treat the organization EXCEPT
wages and working conditions