Mgmt 44430 Final Exam CHP Quizzes

Which of the following, if implemented, would reduce the number of less productive workers in a firm? Select one: A. competency-based downsizing B. performance-based downsizing C. across the board downsizing D. business-based downsizing

B. performance-based downsizing

The ongoing process of systematically identifying, assessing and developing organizational leadership to enhance performance is ________. Select one: A. business planning B. succession management C. replacement planning D. development training

B. succession management

________ are the two primary legal factors that influence job offer content. Select one: A. The UGESP and affirmative action goals B. The UGESP and equal employment opportunity C. Equal employment opportunity and affirmative action goals D. Applicant quality and affirmative action goals

C. Equal employment opportunity and affirmative action goals

________ will always be the best fit for a promotion. Select one: A. The most senior employee B. The most intelligent employee C. No particular type of employee D. The employee with the most coworker support

C. No particular type of employee

Managers should be rewarded for _______. Select one: A. having the lowest cost per hire in the firm B. the number of interviews they conduct when hiring C. having zero employee turnover in a year D. developing promotable talent

D. developing promotable talent

If an employer sends a finalist a job offer letter this is a(n) ________ employment contract. Select one: A. nonnegotiable B. invalid C. implicit D. explicit

D. explicit

If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________. Select one: A. negligent hiring B. negligent referral C. violating the WARN Act D. fraudulent recruitment

D. fraudulent recruitment

Exit interviews should be used to ________. Select one: A. find out which rivals are poaching talent from the firm B. create optimal turnover C. inform ex-employees of their shortcomings D. identify ways in which the company could improve employee retention

D. identify ways in which the company could improve employee retention

A layoff is an example of which type of turnover? Select one: A. voluntary B. dysfunctional C. avoidable D. involuntary

D. involuntary

Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________. Select one: A. transferring B. job sharing C. training D. mentoring

D. mentoring

Processing a new employee's employment-related paperwork, acquiring necessary keys and identification cards, and establishing an e-mail account for them is part of ________. Select one: A. training B. socialization C. attrition D. onboarding

D. onboarding

Affirmative action means ________. Select one: A. protection for employees against retaliatory discharge B. employment practices are designed and used in a "facially neutral" manner C. employers must meet quotas to ensure employee diversity D. proactive plans to ensure nondiscriminatory results in employment practices

D. proactive plans to ensure nondiscriminatory results in employment practices

"All men are strong" is an example of which type of bias? Select one: A. like-me bias B. prejudice C. ignorance D. stereotyping

D. stereotyping

Comparing the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position is an example of a ________. Select one: A. bona fide occupational qualification B. concentration statistic C. flow statistic D. stock statistic

D. stock statistic

The value of the nine-box matrix depends most heavily on ________. Select one: A. the motivation of the employee being rated B. the length of time it covers C. the number of people being assessed D. the quality of the assessment methodology

D. the quality of the assessment methodology

A socialization program that requires new hires to "pass" different stages of socialization or be removed from the organization is a ________. Select one: A. one-time program B. collective program C. variable program D. tournament program

D. tournament program

To be enforceable, any contract that cannot be performed or fulfilled within ________ must be in writing under the statute of frauds. Select one: A. eighteen months B. twenty-four months C. six months D. twelve months

D. twelve months

The ______ ethical approach uses the standard "do unto others as you would have done unto you" to determine if an action is ethical. Select one: A. duty ethics B. cultural relativism C. fairness D. consequentialist

A. duty ethics

_______ is used to document a new hire's identity verification and employment eligibility. Select one: A. Form I-9 B. Form W-2 C. Form WD-40 D. A disclaimer

A. Form I-9

________ is(are) used to re-energize employees and give them the opportunity to develop skills and pursue other interests via workshops, formal classes, or travel. Select one: A. Sabbaticals B. Skills assessment C. Job rotation D. Peer reviews

A. Sabbaticals

________ covers the payment of overtime to eligible employees. Select one: A. The Fair Labor Standards Act B. The Family and Medical Leave Act C. Title VII of the Civil Rights Act D. The Uniform Guidelines on Employee Selection Procedures

A. The Fair Labor Standards Act

________ is NOT an example of a good succession planning metric. Select one: A. The percent of entry-level jobs without a successor B. The percent of critical jobs without a successor C. The percent of identified successor candidates ready for promotion D. The average time successors have been ready without being promoted Feedback

A. The percent of entry-level jobs without a successor

Which of the following is a limitation of using supervisors in performance reviews? Select one: A. They may be less able to see the employee's task and interpersonal behaviors. B. They may focus on interpersonal behaviors rather than outcomes. C. They may be unfamiliar with the employee's job performance. D. They may be unfamiliar with the employee's job requirements.

A. They may be less able to see the employee's task and interpersonal behaviors.

When data that reflects previous hiring biases is used in an algorithm to make future hiring decisions _______ has occurred. Select one: A. algorithmic bias B. disparate treatment C. rationalizing D. motivated blindness

A. algorithmic bias

The first stage of the socialization process is ________. Select one: A. anticipatory B. encounter C. settling in D. expectation

A. anticipatory

Having administrative assistant job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of a(n) ________. Select one: A. assessment center B. clinical assessment C. structured interview D. job knowledge test

A. assessment center

A(n) ________ only employs people who are already union members. Select one: A. closed shop B. agency shop C. union shop D. open shop

A. closed shop

Title VII of the Civil Rights Act of 1964 prohibits employment discrimination based on _____. Select one: A. military veterans B. national origin C. age D. disability

B. national origin

Using high cut scores ________. Select one: A. increase the number of false-negative hiring outcomes B. can reduce adverse impact to a minimum in every case C. is more appropriate for firms focusing on filling vacancies in the short-term D. is inappropriate for firms with a talent strategy of hiring only the best

A. increase the number of false-negative hiring outcomes

When all interested employees can apply for an open position, this is an example of _______. Select one: A. job posting B. external sourcing C. job slotting D. a contingent assessment

A. job posting

One of the best ways to create positive relationships with ex-employees is to ________. Select one: A. make them feel appreciated as they leave B. ask them to sign a release in exchange for severance pay C. offer them an exit interview D. give them a termination bonus

A. make them feel appreciated as they leave

Holding managers accountable for turnover of the employees under them is an effective retention strategy because ________. Select one: A. managers know which employees to retain B. employees have most grievances about their supervisors C. managers become stressed about being laid-off D. employees cannot complain about miscommunication

A. managers know which employees to retain

sking a group of hiring managers to assign weights to each assessment being used to hire their subordinates to determine an overall assessment score is an example of the ________ approach to combining assessment scores. Select one: A. rational weighting B. contingent weighting C. unit weighting D. statistical weighting

A. rational weighting

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________. Select one: A. unit weighting B. unequal weighting C. contingent weighting D. normative weighting Feedback

A. unit weighting

Companies generally try to minimize turnover that is ________. Select one: A. voluntary, dysfunctional, and avoidable B. unavoidable, voluntary, and functional C. dysfunctional and involuntary D. voluntary and functional

A. voluntary, dysfunctional, and avoidable

A finalist should be given at least ________ to consider a job offer. Select one: A. 2 weeks B. 48 hours C. 1 week D. 24 hours

B. 48 hours

________ is when departing employees are not replaced with new hires. Select one: A. A layoff B. A hiring freeze C. Phased retirement D. Attrition

B. A hiring freeze

Which of the following is true for employment contracts? Select one: A. They give employees the upper hand in the employment relationship. B. An implicit contract is not specified in a written or verbal contract. C. To be enforceable, an employment contract must be in writing. D. An oral contract is implicit, while a written contract is explicit.

B. An implicit contract is not specified in a written or verbal contract.

If 33 percent of Hispanics are hired, 42 percent of whites are hired, and 50 percent of blacks are hired, disparate impact has occurred against ________. Select one: A. whites B. Hispanics C. Hispanics and whites D. None of the groups

B. Hispanics

Which of the following is true of voluntary turnover? Select one: A. It occurs especially if employees' job duties are well-defined. B. It can be reduced by giving new hires a realistic job preview. C. It reduces when the economy is good and vice versa. D. It has been proven that average performers are most likely to quit.

B. It can be reduced by giving new hires a realistic job preview.

Which of the following is true of a competitive job offer? Select one: A. It is most likely to entice top finalists to accept the offer B. It may or may not allow for further negotiations C. It is the best and final offer extended to the candidate D. It offers a total rewards package higher than competitors

B. It may or may not allow for further negotiations

Expatriate success is NOT related to ________. Select one: A. emotional stability B. a low tolerance for ambiguity C. understanding the firm's business practices D. cultural agility

B. a low tolerance for ambiguity

A company cannot know what training to offer employees unless it ________. Select one: A. reaches a minimum of 100 employees B. assesses their strengths and weaknesses C. emulates its competitors' policies and programs D. stops internal recruiting completely

B. assesses their strengths and weaknesses

A BFOQ is a(n) ________. Select one: A. exception to employment-at-will relationship B. characteristic that is essential to the performance of a specific job C. requirement for establishing a case of discrimination D. analysis of a firm's competitive advantage

B. characteristic that is essential to the performance of a specific job

The bargained-for exchange between the contract parties is known as ________. Select one: A. confirmation B. consideration C. compensation D. co-optation

B. consideration

The OFCCP __________. Select one: A. will only investigate an employer if an employee reports a possible violation B. enforces EEO programs that apply to federal contractors and subcontractors C. enforces Title VII of the Civil Rights Act of 1964 D. is the only government agency that has the authority to impose quotas

B. enforces EEO programs that apply to federal contractors and subcontractors

Which of the following is true of a "closed shop"? Select one: A. Employees must give up union membership once employed. B. Employees need not remain union members after they are hired. C. Only union workers are employed. D. Employers encourage unions to form.

C. Only union workers are employed.

The continuous process of career-oriented self-assessment and goal setting is ________ Select one: A. multi-source assessment B. succession management C. career planning D. clinical assessment

C. career planning

Working from 6 a.m. to 2 p.m. is an example of ________. Select one: A. homesourcing B. telecommuting C. flextime D. job sharing

C. flextime

External customers are often best for evaluating an employee's ________. Select one: A. teamwork skills B. job performance C. interpersonal behaviors D. completion of job requirements

C. interpersonal behaviors

When a competing hospital calls for an employee recommendation, a hospital manager fails to disclose negative information about a previous employee who was discharged for improper and reckless behavior toward a patient. This could be an example of ________. Select one: A. violating the WARN Act B. negligent hiring C. negligent referral D. fraudulent recruitment

C. negligent referral

Backing out of an employment contract after the job offer is accepted is called ________. Select one: A. rejection B. renegotiating C. reneging D. prima facie evidence

C. reneging

A nonsolicitation agreement is a type of ________. Select one: A. compensation package B. common contract C. restrictive covenant D. severance package

C. restrictive covenant

Unions usually negotiate for promotions to be based on ______. Select one: A. potential for performance in the next level job B. performance C. seniority D. favoritism

C. seniority

When different assessments are made using different scales, before they can be combined, the raw scores must be ________. Select one: A. unit weighted B. rationally weighted C. standardized D. normalized

C. standardized

Moving employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs is ________. Select one: A. socialization B. mobility barriers C. workforce redeployment D. golden handcuffs

C. workforce redeployment

What is optimal turnover? Select one: A. It sees any employee turnover as a loss for the company. B. It is the lowest turnover that a firm can achieve. C. It produces lowest level of long-term productivity. D. It produces the highest level of long-term business improvement.

D. It produces the highest level of long-term business improvement.

________ has been found to enhance new hires' loyalty and reduce their turnover. Select one: A. Informal socialization methods B. Using random socialization methods C. Disjunctive socialization D. Socializing new employees as a group

D. Socializing new employees as a group

Which of the following, if true, would make a firm keep cut scores low? Select one: A. The company is following an innovation strategy. B. The company wants to maintain its competitive advantages. C. The company wants to hire top talent in the field. D. The company is following a cost-leadership strategy.

D. The company is following a cost-leadership strategy.